Kiss My Kurves Beauty Bar

Critical: Professionalism, Punctuality, Quality, ValueI’ve been here a total of four times. A skilled team of individuals who unfortunately lack professionalism and any sort of customer service skills. Extremely rude to customers out of 3 times my stylist was 2+hrs late to my appointment and charged me much higher than the listed price. The 4th time never showed after I drove from south OC a total 4+ hrs in driving. She never gave me back my deposit and never contacted me.. The other employees are very unprofessional with very nasty attitudes and talk badly about customers. Wanda and Styna being the most rude and unprofessional.Service: HairstylingI’ve been here a total of four times. A skilled team of individuals who unfortunately lack professionalism and any sort of customer service skills. Extremely rude to customers out of 3 times my stylist was 2+hrs late to my appointment and …More

I’ve been here a total of four times. A skilled team of individuals who unfortunately lack professionalism and any sort of customer service skills. Extremely rude to customers out of 3 times my stylist was 2+hrs late to my appointment and charged me much higher than the listed price. The 4th time never showed after I drove from south OC a total 4+ hrs in driving. She never gave me back my deposit and never contacted me.. The other employees are very unprofessional with very nasty attitudes and talk badly about customers. Wanda and Styna being the most rude and unprofessional.

Critical: Cleanliness, Professionalism, Punctuality, Quality, ValueI made an appointment with Amber (hair Braider) over 30 days prior for Thursday, June 23rd 2020. Amber has a policy where you have to pay a portion of your services to lock your appointment. Cool, I don’t mind and as a licensed cosmetologist myself, I understand that deposits are needed for better scheduling for everyone. I ask Amber would she prefer I pay in full, she says that’s fine and that’s when I send over my full payment.Fast forward 30 days and it’s now June, 23rd. 3 hours before my appointment , Amber text’s me and asks me to come another time because her cousin is in town to visit (Okay…but you have work so I don’t understand why her cousin can’t wait?). She begs and pleads and she asks if I can come on Saturday instead at 2pm. I don’t really have a choice so I agree.Saturday, 25th is here and I’ve arrived at the salon.2:05 comes and she’s not here, 2:10 comes and she’s not here. I’m calling Amber and it’s going to voicemail and I’m texting her with no responses. I decide to call the owner Felicia (I’m not too for sure if that’s her name or not). I’m very angry at this point and I’m explaining to the owner that I was rescheduled for the sake of hang outs, I’ve been waiting for 30 mins for my now new appointment and I haven’t heard from her, etc etc. She tells me she will call me back.Amber then FINALLY gets ahold of me and tells me she won’t be able to arrive at the salon until 5pm because she’s stuck in traffic. She then asks me “did you call my boss?”I told her, of course I did. You rescheduled me once for the sake of hanging out, you can’t even show up on a new appointment time that YOU gave to me, and NOW you’re saying it’s going to have to be an additional 3 hour wait!? I live an hour away! If I can show up on time and schedule for you, you should do the same for your clients. She then tells me she doesn’t like being talked to like a child (go figure) and she doesn’t like my “energy” so she won’t be servicing me at all and hangs up. The boss ends up texting me, and refunds me her self.This place is a joke, from the owner to the staff. We’re not going to discuss how the other stylists working were wearing pajama pants, and another one wearing club wear with her Panties flowing over to make sure they are more than noticed.This is the stereotype of black owned businesses that unfortunately people believe in. As a black cosmetologist and business owner this is not only disappointing from a customers perspective, it’s heart breaking as a black business owner that this is what I have to fight towards proving I’m not and this is not a representation of us all.I made an appointment with Amber (hair Braider) over 30 days prior for Thursday, June 23rd 2020. Amber has a policy where you have to pay a portion of your services to lock your appointment. Cool, I don’t mind and as a licensed …More

I made an appointment with Amber (hair Braider) over 30 days prior for Thursday, June 23rd 2020. Amber has a policy where you have to pay a portion of your services to lock your appointment. Cool, I don’t mind and as a licensed cosmetologist myself, I understand that deposits are needed for better scheduling for everyone. I ask Amber would she prefer I pay in full, she says that’s fine and that’s when I send over my full payment.