Kim’s Nails

Critical: ProfessionalismOn the wall it says “ full set acrylic $25 “ I wanted short with white ! he said $35 ! My middle and ring finger shaping was not it ! Both of my pointer fingers was 2 different lengths everything was a mess and he even tried to go up $10 on me

On the wall it says “ full set acrylic $25 “ I wanted short with white ! he said $35 ! My middle and ring finger shaping was not it ! Both of my pointer fingers was 2 different lengths everything was a mess and he even tried to go up $10 on me

Critical: Cleanliness, Professionalism, Punctuality, Quality, ValueFrom my Mom, happened today 6/22/21:I just had the absolute worst experience. If I could give this a negative star review, I sure would. I am a retired nail technician of 40+ years. I can’t do my own nails myself anymore unfortunately because of arthritis. My regular girl is on vacation, which is why I went here.I have never been to a place as rude and awful as this. I called ahead and made an appointment for 5pm, I got there at 450, and waited until 520 to be seen. I was there for a plain fill-in, even brought my own polish. I got assigned to a young man, and told him of my two nails that needed to be built up more on the sides and filled where they were starting to lift at the edges. He started with the drill, nothing appeared clean or sanitized BTW. He was gentle, but I could tell he was new and unsure, and I specifically asked for an English speaker so that I could accurately communicate what I wanted and what my concerns were. My nails are all different lengths, there are no formed arches, different levels of acrylic all over the nail. Just honestly extremely poor work. Then when he started to file, he used a really rough file and filed away his work. If his work was smooth and correct, you don’t need that. He also filed my actual nail instead of the acrylic and separated the sides again.I don’t know how they’re staying in business with this bs service, attitude, and work. And the other worker next to him was rude to me when I was just trying to coach him to do my nails the right way. Then the manager was the same way. All I said was that he needed more training, if he knew what he was doing this wouldn’t be an issue at all. I don’t think any of these people have any legitimate licensing, and there’s no way this kid passed the board certified test. They don’t know what their tools are, don’t know the names, didn’t even know they had block buffers when they’re at every station!Never in my life have I been so disgusted with the lack of customer service, lack of knowledge of the tools of their profession, and lack of cleanliness. I will never go here again and I caution whoever is reading this to STAY AWAY!Service: Acrylic nailsFrom my Mom, happened today 6/22/21:I just had the absolute worst experience. If I could give this a negative star …More

From my Mom, happened today 6/22/21: