Kiddie Kuts

  3.2 – 21 reviews   • Beauty salon

Social Profile:

Kiddie Kuts 60409

Hours

Sunday10 AM–7 PM
Monday9 AM–9 PM
Tuesday9 AM–9 PM
Wednesday9 AM–9 PM
Thursday9 AM–9 PM
Friday9 AM–9 PM
Saturday7 AM–7 PM

Address and Contact Information

Address: 1765 River Oaks Dr, Calumet City, IL 60409

Phone: (708) 862-5437

Website:

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Reviews

Micaela Hill
Customer service is horrible. The stylist April or Ashley is disrespectful. My daughter was a walk in. I asked before the service started if they took walk ins. The receptionist asked what I wanted and told me it would take 2 hours. I returned after 2 hours to find that my daughter had been washed but would not be done for another 2 hours.. The receptionist apologized but the stylist was yelling from the back very distespectfully. I told them had I known I could have made a different decision but the stylist kept yelling she a walk in it could take 4 hours and she would be last. Given the information I got at first this really pissed me off. And put me in a bad situation. Had my daughter’s hair not been wet I would have left. Horrible service and communication. Not worth the money or drama.
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Coral
They took my daughter in to start doing her hair at the scheduled appointment time. During the three hours it took to wash, dry, press and curl her hair I sat in the small waiting room. They do not allow parents in the back where they wash and style. I imagine this is to prevent the parents from hearing their children screaming and crying while the stylists tell the children it doesn’t hurt. I understand children can be difficult when it comes to hair, sooo…Well, the waiting room consists of 4 small plastic chairs, some magazines and a TV that wasn’t turned on, not to mention it was freezing cold. Again, to discourage parents from waiting I think. Her hair was lovely when they were finished, but the stylists put nothing on the hair to protect the style or moisturize the hair. Within 20 minutes of getting home her hair looked like I had spent 30 minutes doing it, not a professional spending 3 hours and charging $60 for it. Very disappointed and will not go back. Also, I realized about 2 hours into my wait the piece of paper on the counter that was hand written “cash only”, so I had to run out and find an ATM, although it is posted on the door that they take credit cards and also on their website.
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ariel austin
Shout out to the ppl that work at kiddie kuts. It takes a lot of patience to deal with crying kids and ignorant parents!! Yes, I said IGNORANT PARENTS!!! I take my daughter to kiddie kuts every 2-3 weeks faithfully and I love her hair every time. The last visit my child was there a parent was complaining and cursing about the prices to the manager. I had to hurry my child to the back because I don’t expose my child to that type of aggression. If $60-65 is not in your budget for your child’s hair, then do it yourself! There’s no need to curse the staff out if they are just doing their job. People need to learn customer etiquette and stop thinking customers are always right!
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Comfort Abuwa
They burned my little sister’s hair 17 times (she counted). They brushed her hair from roots to end rather than gradually working their way up. This caused her great discomfort. Also, during the flat ironing process the stylist spent more time talking to her friends than paying attention to the child in front of her. She also made sure to embarrass my sister for having split ends. We’re never going back.
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Monica Redmond
Customer service is key! Saying that as of Oct. 2015 that you went up on prices & the paper that you fill out saying the saying a different price could’ve been explained better…. LESS ATTITUDE WOULD’VE BEEN BETTER! I have anger management problems, I try to refrain from them when my daughter is involved…… Being more specific would’ve helped too, not just yelling out 60 or 65 dollars! Which price is it? If she’s not getting hair added why is it that much? Learn how to talk to people , or : DON’T DEAL WITH THE PUBLIC AT ALL! GET A JOB UNDER A ROCK! let your paper work say ” $60 to $65″ as well as your nasty attitude word as well! I’m trying to change as a person, I try not to allow ppl to let me go to 0-100….. Especially around my child! Ppl need to be retrained on how to properly talk to the public, or don’t need to work in the reception area at all…..
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Brandie Lightfoot
The Customer service is horrible!!! I FINALLY STOP TAKING MY 9 YEAR OLD BECAUSE SHE TOLD ME “DON’T NEVER BRING ME BACK THEY SAID MY HAIR WAS EXTREMELY THICK & NAPPY & I DON’T WANT TO DO HER HAIR ANYMORE BECAUSE IT’S TOO MUCH WORK & SHE DOES’NT HAVE THE PATIENTS They don’t know how to speak to the parents correctly at all!! The attitudes in that establishment are real foul!! A few times I ask for a specific hairstyle & they reassured me they could do it, so I went and bought what they said I needed, needless to say I pick my daughter up & the front desk said we couldn’t do that exact style so we did what we could I snapped because #1 you could’ve called me & said that so I could’ve picked something else!! #2 The hairstyle they picked for her was UGLY But it was to late, her recital was in 2 hours…. My Daughter started coming to the River Oaks salon when they first open & they were fantastic!! Since that time everything has changed for the worse!! They are constantly going up on prices & when I call to schedule an appointment I ask the price because I know how they operate.. They give you one price over the phone & change it when you get in the door! Further more I’ve had the same issues with the ribbons for the ponytails, they tell you there gonna put a ribbon on each ponytail & only put them on the front of the head & then they tell you they ran out until you raise Holy Hell & that’s when they find more ribbon THEY NEED TO REBRAND THAT LOCATION!! START OVER FRESH WITH GREAT CUSTOMER SERVICE!! BETTER QUALITY HAIRSTYLES!! AND RELIABLE STAFF!!!
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Raffeal
My daughter is quite older now but still has great memories of this salon.The prices were reasonable and the staff were a pleasure.
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ThaaDonn
I was going to Kiddie Kuts on Sunday it says on their Facebook page on Sunday is 10:00am-7:00pm but when got there at 5:00 and I was about to go in but when I look in there no one was in there and I was so pissed off that they was not there but I been there lots of times and the been great but I only had a problem with the not being there and lieing about the time when it opens and closes on Sundays
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Joshua Hester
My niece was traumatized after visiting.They first took her in a back room where we couldn’t see her Then all we could hear was children screaming and crying from the pain.One the women who was doing my nieces hair told her that her mother was never coming to get her.When I saw her the next time she was scratching her head and I could see bumps.The hairstyle is way too tight for her.Last, on the door it said they take credit cards but on the desk it said cash only.I recommend doing your own kids hair than taking them through a nightmare
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najhea Jolly
When I went the lady was on the phone saying bad words and talking about what outfit she was going to put on to go too a party.On the side of my hair was burnd off so much.My mom called them And the lady who worked at the front desk was rude,she told my mom that they would send us treatment to put in my hair that would help it grow back but she never did.If I was you I would never go there.the new crew is not good as the old crew
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