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Hours
Sunday | Closed |
Monday | Closed |
Tuesday | 10 AM–6 PM |
Wednesday | 10 AM–6 PM |
Thursday | 10 AM–6 PM |
Friday | 10 AM–6 PM |
Saturday | 10 AM–6 PM |
Services
… View moreAddress and Contact Information
Address: 4623 75th St Unit #10, Pleasant Prairie, WI 53142
Phone: (262) 764-2365
Website: http://www.khromanailsalon.com/
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1 Illinois St. Saint Charles, IL 60174. CLOSED NOW. From Business: Illusion’s Hair & Nail Salon has been serving the Fox Valley area for over 20 years.
Reviews
Rolanda Morn
I scheduled my appointment 1 week in advance for my sister and I. The appointment was for 2 gel pedicures, 1 dip manicure and 1 gel x set. We arrived 5 minutes early and were taken to get our pedicures first. My sister had someone attend to her right away, while I waited 10 minutes before someone came to me. The women who worked on my pedicure was named Daniella. She took about 50% of my old gel polish off my toes and then started to push my cuticles back. She was pushing nail polish into my cuticles so I asked her “can you fully remove my nail polish? i dont think you can fully get my cuticles if there’s still nail polish on my toes”. She then took about 40% more off but there was still polish left over. I let it go and she continued the pedicure. Once she started painting my toes and curing the polish, she wiped them with alcohol and I noticed the polish was coming off so i said “the polish looks streaky. i think it’s coming off” she then said “it’s the nail polish. that’s what happens. it’s supposed to do that” i said “we’ll the polish is coming off on the cotton you’re using and leaving streaks” she then proceeded to say “YOU CAME TO THE WRONG SALON” excuse me?? I am paying for a service! if my nails are streaky, ADD ANOTHER COAT OF POLISH. do not tell your customer that they came to the wrong salon and that they have an attitude?? it’s YOUR JOB to fix something if your customer isn’t happy!!!! Once my service was done, i told her manager how disrespectful and unprofessional she was. Daniella came up to me and told me to show the manger my toes. MY NAIL IS CRACKED, CHIPPED, NAIL POLISH ON MY SKIN, MY POLISH IS STILL STREAKY. Daniella proceeded to get hostile with me and i said “who are you??” and she said “i work here”. i said “AND IM THE CUSTOMER” i will NEVER be coming here again and quite frankly, Daniella deserves to be FIRED after her completely unprofessional attitude and what i took as THREATS. my sister and i left and did not get our nails done. Khroma deserves NO ONE’s money.
… moreLisa Biederman
1st time at Khroma and 1st time trying soft gel. I was very pleased. Daniella was very nice and patient with me being very Indecisive. I Definitely appreciate the attention to detail making sure the shape Was right etc. Everyone seemed very laid back and nice. I did not feel rushed Like I have at other places. I will definitely be going back
… moreCrystal Knoch
First time customer. My daughter and I went there this past Tuesday. Very friendly, clean and quiet. Very responsive on FB messenger for booking appts and sending pics of what you want. The owner ensures she sets you up with a nail tech that can accommodate what you are looking for. Huge color collection as well.
… moreJazzmyne Washington
Positive: Cleanliness, Professionalism, PunctualityToday was my first time visiting, and I had a pleasant experience. I got my brows waxed, a pedicure and gel manicure. The staff was friendly and it was a clean environment. I liked that they used quality products and gently removed my old gel polish. I didn’t have to worry about nail damage, which is a priority for me.I got the Lux Pedicure since it was $10 off this week and same price as the regular pedicure, but there wasn’t anything particularly memorable about it. I appreciated the ease of choosing colors while getting my pedicure, and the fact that there wasn’t any guessing about whether colors were available in gel so I could get a mani to match.I attached pictures of my gel manicure. They don’t look bad and I’m hoping they hold up well, but aren’t as “polished” as I would expect for the price point ($35). They’re already showing minor signs of wear, but I’m hopeful they’ll last. Only time will tell!Overall I would definitely return to get my brows waxed, but I think the mani/pedi is a bit overpriced. I’d rather pay a little more to get a high quality service, or go somewhere else and save $20 and get the same thing.Services: Manicure, PedicureToday was my first time visiting, and I had a pleasant experience. I got my brows waxed, a pedicure and gel manicure. The staff was friendly and it was a clean environment. I liked that they used quality products and gently removed my old …More
Today was my first time visiting, and I had a pleasant experience. I got my brows waxed, a pedicure and gel manicure. The staff was friendly and it was a clean environment. I liked that they used quality products and gently removed my old gel polish. I didn’t have to worry about nail damage, which is a priority for me.
Rhonda Etzelmueller
Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueMy daughter has been visiting this salon since it opened and prior to that Kathy did her nails elsewhere. I went on the recommendation of my daughter and so happy I did. The last time I had my nails done professionally was approximately 25 years ago for my wedding and they popped off the next day. I have never had an issue with the work done at Khroma. My original nails grow up and Kathy and Daniella have educated me on the best products to use and never make me feel as if I HAVE TO schedule another appointment. I have been going every 3 weeks since June for a fresh set and it never fails, I always get compliments when they are completed. I have never had an issue with chipping, breaking or color wearing off. I love it so much I even purchased gift cards for my mother in law for a mani-pedi and she absolutely loved her experience there. I enjoyed a pedicure there with gel polish and it was the best! My favorite part besides being pampered was the leg message. I encourage everyone to visit….you won’t be disappointed.Services: Foot massages, Gel manicures, PedicureMy daughter has been visiting this salon since it opened and prior to that Kathy did her nails elsewhere. I went on the recommendation of my daughter and so happy I did. The last time I had my nails done professionally was approximately 25 …More
My daughter has been visiting this salon since it opened and prior to that Kathy did her nails elsewhere. I went on the recommendation of my daughter and so happy I did. The last time I had my nails done professionally was approximately 25 years ago for my wedding and they popped off the next day. I have never had an issue with the work done at Khroma. My original nails grow up and Kathy and Daniella have educated me on the best products to use and never make me feel as if I HAVE TO schedule another appointment. I have been going every 3 weeks since June for a fresh set and it never fails, I always get compliments when they are completed. I have never had an issue with chipping, breaking or color wearing off. I love it so much I even purchased gift cards for my mother in law for a mani-pedi and she absolutely loved her experience there. I enjoyed a pedicure there with gel polish and it was the best! My favorite part besides being pampered was the leg message. I encourage everyone to visit….you won’t be disappointed.
Jennifer Keippel
Literally the best nail salon in town. It is clean, innovative, and understands trend. Thank you Kathy for my BOMB wedding nails! Nail art, Manicure, French manicures, Gel manicures
… moreRenae Allan
I was placed with a lady who clearly had no idea what she was doing. I had to direct her multiple times on how to file and to not keep scraping my nails. She repeatedly told me I was sensitive but honestly she just didn’t know how to do a manicure. Great place but I unfortunately will never go back. It’s not right to charge a customer full price to be set up with someone who has not been properly trained.
… moreSamantha S
It is difficult to write a poor review, yet I have to be honest with my disappointment. Positives: clean salon, open, mostly kind/helpful staff. I found it challenging that the oh ways to book an appointment were through messaging on Facebook or Instagram…I get it, small business with no receptionist, but still it’s limiting to clientele with no social media. I was ready to leave for my appointment when they called and asked me to come later because they were running behind…no big deal. When I got there, a sweet tech left her client to get me started. 20 minutes after my already pushed back appointment, my tech walked in the door and shared that she was late because she was at a picnic. #1poor planning #2dont share that with clients. This made me late to my next service and that tech(a true gem) had to finish my top coat from my previous service. Again, not a huge deal but highly unprofessional in my eyes. It would be nice too to have a more professional attire instead of Tshirts and spandex but that’s just my opinion. I hope for the best for Khroma.
… moreJay Gilyard
Positive: Cleanliness, Professionalism, Punctuality, Quality, Valuei’ve been a faithful customer to the owner at every shop she has ever worked at & i’ll never go anywhere else! i go here for my manicures, gel polish, pedicures, eyelashes, EVERYTHING! the service is always amazing, definitely a lovely atmosphere. i never have any complaints and i get so many compliments no matter where i go. i get nail art just about every set and she blows me EVERY TIME. my nails never break or fall off! for an example, i got myself into a physical altercation and my nails looked just as they did when i left the salon! keep up the good work ladies!i’ve been a faithful customer to the owner at every shop she has ever worked at & i’ll never go anywhere else! i go here for my manicures, gel polish, pedicures, eyelashes, EVERYTHING! the service is always amazing, definitely a lovely …More
i’ve been a faithful customer to the owner at every shop she has ever worked at & i’ll never go anywhere else! i go here for my manicures, gel polish, pedicures, eyelashes, EVERYTHING! the service is always amazing, definitely a lovely atmosphere. i never have any complaints and i get so many compliments no matter where i go. i get nail art just about every set and she blows me EVERY TIME. my nails never break or fall off! for an example, i got myself into a physical altercation and my nails looked just as they did when i left the salon! keep up the good work ladies!
Gail Tatgenhorst
This business a gem! No one gives you the side eye when you ask for nail art. It doesn’t smell like fumes, good job of social distancing. Lasette (sure I’m not spelling that right) did a fantastic job on my fragile,short nails. They look amazing. I’m so happy, this is my new go to place. The owner Cathy is very nice. You can tell she cares about her employees and her customers. Very refreshing during these crazy times.
… more