Kathy Estrella’s Nails

Critical: QualityI asked for extra long and she continued to put short tips on me, I came with a matte design and she proceeded to say she could not do any design I showed her which were just simple s’s. The shaping is off I asked for square, my finger nails are curved and tilted she filed so hard my middle finger is STILL bleeding and I left at 11am. I was charged $10 extra just for some rhinestones because she didn’t know how to do any designs. I’m very disappointed.Service: Acrylic nailsI asked for extra long and she continued to put short tips on me, I came with a matte design and she proceeded to say she could not do any design I showed her which were just simple s’s. The shaping is off I asked for square, my finger …More

I asked for extra long and she continued to put short tips on me, I came with a matte design and she proceeded to say she could not do any design I showed her which were just simple s’s. The shaping is off I asked for square, my finger nails are curved and tilted she filed so hard my middle finger is STILL bleeding and I left at 11am. I was charged $10 extra just for some rhinestones because she didn’t know how to do any designs. I’m very disappointed.

Critical: Professionalism, QualityTech was rough during the mani and pedi. My fingers and toes were sore afterwards. I didn’t notice the fine cut until after I got home. After a couple hours of being carful with my nails after I left the salon the polish started coming off. Went to bed and woke up the next morning to polish on my sheets and it was still coming off this morning. I just got back home from complaining to the salon which they will only fix the color I wanted a refund since of course I’m not letting them work on my handed while they’re cut. I was told they didn’t cut me and they don’t know how my cuts happened. The man was very rude to me and would not take any responsibility for what his salon did to me. He would not give me a refund even though I had other services that I told him I didn’t want my money back for. I will never go back to this salon. I get my nails done once a month and have never had this kind of problem. This was my first time here and I won’t be going back.Services: Manicure, PedicureTech was rough during the mani and pedi. My fingers and toes were sore afterwards. I didn’t notice the fine cut until after I got home. After a couple hours of being carful with my nails after I left the salon the polish started coming off. …More

Tech was rough during the mani and pedi. My fingers and toes were sore afterwards. I didn’t notice the fine cut until after I got home. After a couple hours of being carful with my nails after I left the salon the polish started coming off. Went to bed and woke up the next morning to polish on my sheets and it was still coming off this morning. I just got back home from complaining to the salon which they will only fix the color I wanted a refund since of course I’m not letting them work on my handed while they’re cut. I was told they didn’t cut me and they don’t know how my cuts happened. The man was very rude to me and would not take any responsibility for what his salon did to me. He would not give me a refund even though I had other services that I told him I didn’t want my money back for. I will never go back to this salon. I get my nails done once a month and have never had this kind of problem. This was my first time here and I won’t be going back.