Julienne’s Salon & Spa

Critical: ProfessionalismI went in for a hairstyle for my daughters dance COMPETITION, I showed the stylist a photo of what I wanted, and got nothing even remotely close to what was requested as well I was charged an astronomical price for a “special occasion” what I requested was two Dutch braids into a ponytail, I was charged $55. The first pictures were taken immediately after leaving the salon. Our instructor looked at her hair said it was unacceptable, it was a safety hazard as the ponytail was so loose it could hit her in the eyes when she turned, we took the braids down and I had to French braid them myself. The last photo is the photo shown to the stylist, I might add very little hairspray was used and that was the only product she used to hold.I went in for a hairstyle for my daughters dance COMPETITION, I showed the stylist a photo of what I wanted, and got nothing even remotely close to what was requested as well I was charged an astronomical price for a “special occasion” what …More

I went in for a hairstyle for my daughters dance COMPETITION, I showed the stylist a photo of what I wanted, and got nothing even remotely close to what was requested as well I was charged an astronomical price for a “special occasion” what I requested was two Dutch braids into a ponytail, I was charged $55. The first pictures were taken immediately after leaving the salon. Our instructor looked at her hair said it was unacceptable, it was a safety hazard as the ponytail was so loose it could hit her in the eyes when she turned, we took the braids down and I had to French braid them myself. The last photo is the photo shown to the stylist, I might add very little hairspray was used and that was the only product she used to hold.

Critical: Professionalism, Quality, ValueI left this place in tears! After waiting excitedly for 2 weeks I went in for a full highlight and a cut and the lady that attended me right away told me she was not going to do a full highlight only a partial highlight which I thought was weird but she convinced me that it will look better. So I went with it. She also told me that she would not wash my hair because she was running late and had other appointments.. My hair is really black and I wanted caramel colored highlights and I showed her a picture of what I wanted. I asked her if she could do it and she said yes. Well after 4 hours my hair came out completely botched it was not caramel highlights it was a red/brassy the lady went to get the manager to help her. The lady that did my hair said after she messed it up said “sorry I’m not comfortable doing your hair” Then they both said I’m sorry it’s a bummer we can’t achieve the color you wanted and they were going to let me leave all messed up with my hair like that with out fixing it !!! I was so upset and in disbelief!!! They ended up fixing the top of my hair a bit but still charged me $50 to color it. I don’t recommend this place at all especially if you have black hair they don’t know what they are doing !!!!!I left this place in tears! After waiting excitedly for 2 weeks I went in for a full highlight and a cut and the lady that attended me right away told me she was not going to do a full highlight only a partial highlight which I thought was …More

I left this place in tears! After waiting excitedly for 2 weeks I went in for a full highlight and a cut and the lady that attended me right away told me she was not going to do a full highlight only a partial highlight which I thought was weird but she convinced me that it will look better. So I went with it. She also told me that she would not wash my hair because she was running late and had other appointments.. My hair is really black and I wanted caramel colored highlights and I showed her a picture of what I wanted. I asked her if she could do it and she said yes. Well after 4 hours my hair came out completely botched it was not caramel highlights it was a red/brassy the lady went to get the manager to help her. The lady that did my hair said after she messed it up said “sorry I’m not comfortable doing your hair” Then they both said I’m sorry it’s a bummer we can’t achieve the color you wanted and they were going to let me leave all messed up with my hair like that with out fixing it !!! I was so upset and in disbelief!!! They ended up fixing the top of my hair a bit but still charged me $50 to color it. I don’t recommend this place at all especially if you have black hair they don’t know what they are doing !!!!!

Critical: QualityI’ve been to this salon 3 times over the last 5 years. This visit however I left in tears. I came in to lighten my hair. I wanted to go copper and I left the salon with my hair still brown. My stylist Jamie was extremely rough even though I let her know I’m really tender headed. I was in tears a few times during my service and my stylist didn’t even notice. I was also not thrilled my stylist got color on my forhead and cheek and didn’t wipe it off until my service was over. She also tossed my wet hair in my face after washing my hair out which really bothered me. I feel like she just did what she wanted with my hair and didn’t listen to me at all. She didn’t even ask me how I wanted my hair cut. I paid 250$ to get man handled and have my hair look almost identical to what it looked like before I came to the salon.Service: HairstylingI’ve been to this salon 3 times over the last 5 years. This visit however I left in tears. I came in to lighten my hair. I wanted to go copper and I left the salon with my hair still brown. My stylist Jamie was extremely rough even though I …More

I’ve been to this salon 3 times over the last 5 years. This visit however I left in tears. I came in to lighten my hair. I wanted to go copper and I left the salon with my hair still brown. My stylist Jamie was extremely rough even though I let her know I’m really tender headed. I was in tears a few times during my service and my stylist didn’t even notice. I was also not thrilled my stylist got color on my forhead and cheek and didn’t wipe it off until my service was over. She also tossed my wet hair in my face after washing my hair out which really bothered me. I feel like she just did what she wanted with my hair and didn’t listen to me at all. She didn’t even ask me how I wanted my hair cut. I paid 250$ to get man handled and have my hair look almost identical to what it looked like before I came to the salon.