Jennie Kay Beauty

Positive: Cleanliness, Professionalism, QualityWow! I am wildly impressed with Christy. Honestly I have never felt so in love with my hair when leaving the salon. She really listened to what I wanted and really delivered. I am so so happy I decided to go to Jennie Kay Beauty. I highly recommend this salon. The work done here is just superior, plain and simple. Thank you!!Service: Hair coloring

Wow! I am wildly impressed with Christy. Honestly I have never felt so in love with my hair when leaving the salon. She really listened to what I wanted and really delivered. I am so so happy I decided to go to Jennie Kay Beauty. I highly recommend this salon. The work done here is just superior, plain and simple. Thank you!! Hair coloring

Critical: ProfessionalismI was truly looking forward to working with Jennie for my May 2021 wedding as the work I’ve seen online by her team does look beautiful; however, we unfortunately made the decision to postpone our wedding due to Covid. I have to say that I am extremely disappointed in how the entire situation was handled by Jennie. All of our vendors (including Jennie Kay) had clauses that our deposits were non-refundable and non-transferable; however, all of our vendors were still extremely accommodating in still allowing us to move our deposits to our new 2022 date as we are still in the midst of a pandemic (most I was able to change no problem, and a couple we paid very reasonable change fees) which was so greatly appreciated throughout all of this. Jennie, however, (the only vendor out of 7 vendors that we had issues with) took weeks to answer emails and when she did answer she gave an extremely vague response that she would not be booking weddings in 2022. I would have totally understood had she explained to me that she was already booked on the day I’m rescheduling, but she wasn’t booked and still refused to transfer our deposit. I understand that our contract stated it was non-refundable and non-transferable, but so many vendors have been so kindly moving deposits anyways during covid. I even offered to pay a change fee if she would transfer the deposit, but she refused – so I lost a $1,200 deposit. Please also note that I gave 5 months notice, this was not a last minute change. I know that as a bride I personally would only want to work with vendors that treated their clients well and were accommodating and understanding during Covid so I wanted other brides to know about this experience as well. I hope Jennie take this review into consideration when she works with future customers as I would neither work with her nor recommend her again.I was truly looking forward to working with Jennie for my May 2021 wedding as the work I’ve seen online by her team does look beautiful; however, we unfortunately made the decision to postpone our wedding due to Covid. I have to say that I …More

I was truly looking forward to working with Jennie for my May 2021 wedding as the work I’ve seen online by her team does look beautiful; however, we unfortunately made the decision to postpone our wedding due to Covid. I have to say that I am extremely disappointed in how the entire situation was handled by Jennie. All of our vendors (including Jennie Kay) had clauses that our deposits were non-refundable and non-transferable; however, all of our vendors were still extremely accommodating in still allowing us to move our deposits to our new 2022 date as we are still in the midst of a pandemic (most I was able to change no problem, and a couple we paid very reasonable change fees) which was so greatly appreciated throughout all of this. Jennie, however, (the only vendor out of 7 vendors that we had issues with) took weeks to answer emails and when she did answer she gave an extremely vague response that she would not be booking weddings in 2022. I would have totally understood had she explained to me that she was already booked on the day I’m rescheduling, but she wasn’t booked and still refused to transfer our deposit. I understand that our contract stated it was non-refundable and non-transferable, but so many vendors have been so kindly moving deposits anyways during covid. I even offered to pay a change fee if she would transfer the deposit, but she refused – so I lost a $1,200 deposit. Please also note that I gave 5 months notice, this was not a last minute change. I know that as a bride I personally would only want to work with vendors that treated their clients well and were accommodating and understanding during Covid so I wanted other brides to know about this experience as well. I hope Jennie take this review into consideration when she works with future customers as I would neither work with her nor recommend her again.