JCPenney Salon

Critical: Professionalism, Quality, ValueHair stylist GINGER is by far the worst hair stylist I have ever had. I asked for a brunette to blonde balayage and straight hair cut just a few inches below shoulders. Simple cut. She chop layered it to my chin! It’s so ugly. Her version of a blonde balayage are orange stripey highlights splotched throughout the hair. Not blended at all. It looks like my hair got orange highlights to the roots months ago and it’s barely growing out. Very blunt hair color application. It also took Ginger 5 hrs to complete! I went in for my appointment at 11am with long brown hair and came out at 4pm with an orange mess. DO NOT get your balayage done at this location. She also asked me so many inappropriate questions about my personal life and made loud embarrassing comments about my appearance. Totally unprovoked. She is just a loud personal overall with no filter. I cried in the waiting room looking for some help because I was told the salon manager was not available. While seated there, Ginger sat a few feet from me laughing. The JCPenney store manager came in to help me instead, in place of the salon manager. I have been calling the salon since the incident, to speak with the salon manager, Debbie. I left my name and number multiple times and it seems she is avoiding me. I live 2 hours from this salon and cannot just pick up and go pay them a visit whenever I like. Ginger is rude, unprofessional and lacks the skills to be a hair stylist. Don’t waste your time and money here. I’m finding out that other people have had disastrous appointments like mine at this same location. I seriously don’t know how stylists such as Ginger continue to have a job here.Attached is what I asked for and the following photos are what my hair is now. Hair cut to my chin. Next layer is much longer, past my shoulders. Only two layers. Hair is streaks of orange and color not applied correctly. Yuck.Services: Balayage, HaircutHair stylist GINGER is by far the worst hair stylist I have ever had. I asked for a brunette to blonde balayage and straight hair cut just a few inches below shoulders. Simple cut. She chop layered it to my chin! It’s so ugly. Her version …More

Hair stylist GINGER is by far the worst hair stylist I have ever had. I asked for a brunette to blonde balayage and straight hair cut just a few inches below shoulders. Simple cut. She chop layered it to my chin! It’s so ugly. Her version of a blonde balayage are orange stripey highlights splotched throughout the hair. Not blended at all. It looks like my hair got orange highlights to the roots months ago and it’s barely growing out. Very blunt hair color application. It also took Ginger 5 hrs to complete! I went in for my appointment at 11am with long brown hair and came out at 4pm with an orange mess. DO NOT get your balayage done at this location. She also asked me so many inappropriate questions about my personal life and made loud embarrassing comments about my appearance. Totally unprovoked. She is just a loud personal overall with no filter. I cried in the waiting room looking for some help because I was told the salon manager was not available. While seated there, Ginger sat a few feet from me laughing. The JCPenney store manager came in to help me instead, in place of the salon manager. I have been calling the salon since the incident, to speak with the salon manager, Debbie. I left my name and number multiple times and it seems she is avoiding me. I live 2 hours from this salon and cannot just pick up and go pay them a visit whenever I like. Ginger is rude, unprofessional and lacks the skills to be a hair stylist. Don’t waste your time and money here. I’m finding out that other people have had disastrous appointments like mine at this same location. I seriously don’t know how stylists such as Ginger continue to have a job here.

Critical: Professionalism, Punctuality, QualityThe person who did my hair rushed through it because my son was crying & it looks horrible. She thinned it out so much at the bottom & it’s so poofy in the middle, it literally looks like a mullet. She didn’t style my hair or even blow dry it at all. My hair was still wet & flat when I left. I still gave her a $5 tip for the inconvenience. I regret it now. I’ll have to go to another salon to get this fixed & my hair will have to be cut WAY shorter than I wanted, I asked her to even it out all around & give me layers. & I got a mullet instead. Never coming here againService: HairstylingThe person who did my hair rushed through it because my son was crying & it looks horrible. She thinned it out so much at the bottom & it’s so poofy in the middle, it literally looks like a mullet. She didn’t style my hair or even blow dry …More

The person who did my hair rushed through it because my son was crying & it looks horrible. She thinned it out so much at the bottom & it’s so poofy in the middle, it literally looks like a mullet. She didn’t style my hair or even blow dry it at all. My hair was still wet & flat when I left. I still gave her a $5 tip for the inconvenience. I regret it now. I’ll have to go to another salon to get this fixed & my hair will have to be cut WAY shorter than I wanted, I asked her to even it out all around & give me layers. & I got a mullet instead. Never coming here again