JCPenney Salon

Critical: Quality, ValueThey will try to scam you. Not sure who runs this place but from experience a Hispanic lady and also Erica both just want quick money. Either from trying to charge for a blow dry when it’s included with the haircut to not even taking the time to cut the hair properly. Even Supercuts will at least wet your whole head and cut it in sections for $15, here all they will do is wet the ends and just straight cut no sections or nothing. Taking advantage of a new client not knowing what the services are even meant to include. If you plan on going here take 2 seconds to search for prices they will literally scam you if you don’t know. Or honestly don’t even waste your time. Pretty sad how money hungry they are.Service: HaircutThey will try to scam you. Not sure who runs this place but from experience a Hispanic lady and also Erica both just want quick money. Either from trying to charge for a blow dry when it’s included with the haircut to not even taking the …More

They will try to scam you. Not sure who runs this place but from experience a Hispanic lady and also Erica both just want quick money. Either from trying to charge for a blow dry when it’s included with the haircut to not even taking the time to cut the hair properly. Even Supercuts will at least wet your whole head and cut it in sections for $15, here all they will do is wet the ends and just straight cut no sections or nothing. Taking advantage of a new client not knowing what the services are even meant to include. If you plan on going here take 2 seconds to search for prices they will literally scam you if you don’t know. Or honestly don’t even waste your time. Pretty sad how money hungry they are.

Critical: Punctuality, Quality, ValueWhat I thought would be a great experience turned out to be a horrible experience! I had my daughter scheduled today for a service for school on Tuesday! This morning at 10:07 the stylist called me to arrive earlier to my appointment schedule I agree, once I arrive before the 5:00pm appointment the lady at the front gets us checked in and was very very nice and professional and tried to help as much as she could! Then I was told to wait maybe 20 mins to be seen I said that’s fine I will wait then I’m told well they set the alarm at 7:00pm and we have to be out of here at that time so she wouldn’t have time to do my daughter hair! Then the young lady that was helping told me the stylist took her client because the client was unhappy with her and seen how she did another clients hair and wanted my stylist! So the young lady asked the stylist was she going to fit us in on tomorrow and she said no it’s her off day she not coming in schedule with someone else! Then another girl tried to help but she said she had a client coming in so I told her no that’s not fair to her client to have to wait because of someone else! So now I leave the studio not happy at all because most places are booked and now my daughter can’t get what she wanted done to her hair because of unprofessional individuals! I will not be back to this location and also whomever the manager is need to teach their stylist that you never put other clients in front of yours you make them wait or reschedule them not the people you asked to come in early!What I thought would be a great experience turned out to be a horrible experience! I had my daughter scheduled today for a service for school on Tuesday! This morning at 10:07 the stylist called me to arrive earlier to my appointment …More

What I thought would be a great experience turned out to be a horrible experience! I had my daughter scheduled today for a service for school on Tuesday! This morning at 10:07 the stylist called me to arrive earlier to my appointment schedule I agree, once I arrive before the 5:00pm appointment the lady at the front gets us checked in and was very very nice and professional and tried to help as much as she could! Then I was told to wait maybe 20 mins to be seen I said that’s fine I will wait then I’m told well they set the alarm at 7:00pm and we have to be out of here at that time so she wouldn’t have time to do my daughter hair! Then the young lady that was helping told me the stylist took her client because the client was unhappy with her and seen how she did another clients hair and wanted my stylist! So the young lady asked the stylist was she going to fit us in on tomorrow and she said no it’s her off day she not coming in schedule with someone else! Then another girl tried to help but she said she had a client coming in so I told her no that’s not fair to her client to have to wait because of someone else! So now I leave the studio not happy at all because most places are booked and now my daughter can’t get what she wanted done to her hair because of unprofessional individuals! I will not be back to this location and also whomever the manager is need to teach their stylist that you never put other clients in front of yours you make them wait or reschedule them not the people you asked to come in early!

Critical: Professionalism, Punctuality, QualityHad a 5pm appointment, both my sister and myself had to wait 45 and 55 minutes, my stylist did not speak English very well so I showed her a picture of exactly what I wanted, needless to say I’m not happy with my uneven cut and my newly added Wings that I did not request. Before and after photo attached. I normally have bangs.Service: Haircut

Had a 5pm appointment, both my sister and myself had to wait 45 and 55 minutes, my stylist did not speak English very well so I showed her a picture of exactly what I wanted, needless to say I’m not happy with my uneven cut and my newly added Wings that I did not request. Before and after photo attached. I normally have bangs. Haircut