Located In: Alexandria Mall
Hours
| Tuesday | 11 AM–7 PM |
| Wednesday | 11 AM–7 PM |
| Thursday | 11 AM–7 PM |
| Friday | 11 AM–7 PM |
| Saturday | 11 AM–7 PM |
| Sunday | 12–6 PM |
| Monday (Washington’s Birthday) | 11 AM–7 PM Hours might differ |
Services
… View moreAddress and Contact Information
Address: 3541 Masonic Dr, Alexandria, LA 71301
Phone: (318) 448-3231
Website: https://stores.jcpenney.com/la/alexandria/salon-alexandria-la-0654.html
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Reviews
Anwar Hamad
Worst experience of my life. Never have I wrote a bad review about anything. My Hair stylist Amy had no clue what she was doing. Worst thing about it was she was getting frustrated when I the customer was explaining what I wanted. She continued to have a bad attitude and overall bad energy. Would not recommend this place to anyone
… moreCraig Mickel
If I could give a NEGATIVE it would be a NEGATIVE 5 Stars. This is the 4th time in 3 months I have brought my kids to get a haircut. JC Penney has a huge advertisement of Walk Ins Welcome sign out in front of their store as well as advertising elsewhere. Each time we have “walked in” ironically we were told the same thing. Yes I know it may sound I made it up, but it’s as if its scripted. We have been told each time “we are booked up for the rest of the day and we are short on stylist”. If JC Penny Salon has this issue they need to STOP advertising “Walk Ins Welcome ” because they are NOT WELCOME.
… moreChristey South
Mrs. Karen has a new customer! My mom and I both go to her now! Superb hair work!! Thank you!!
… moreWill Parsons
Critical: ProfessionalismCustomer service is ok manager and workers are nice. But if your a man looking for a quick easy hair cut don’t go. I I walked in with almost 3 inches of beard and walked out with a quarter inch because the stylist decided to hack on it. Hair cut was horrible and manager had to fix it. I’m gonna stick to the barber shops from now onService: Haircut
Customer service is ok manager and workers are nice. But if your a man looking for a quick easy hair cut don’t go. I I walked in with almost 3 inches of beard and walked out with a quarter inch because the stylist decided to hack on it. Hair cut was horrible and manager had to fix it. I’m gonna stick to the barber shops from now on Haircut
google valuedcustomer
I took my mother there this afternoon. It was our first time there and I didn’t know what to expect. My mother needed her hair done bad and it being a Monday, JC Penny was the only Salon I could find listed as Open. I called ahead to make sure.
… moreDonna Malone
Judy Dixon is the greatest.love my haircut.great price
… moreAnnabelle Simms
I get off work late every evening, i was told on the phone that they close at 7. I got there at 6:15 and no one wanted to do my hair because it was late but Darrayl volunteered to do my hair. He stayed until 9 fixing my hair and did an amazing job! He absolutely made my night. I will be back to see him!
… moreAmanda Hussong
wrost hair color experience I ever had. The girl that highlighted my hair left the color in for to long, over highlighted and damaged my hair to extremes. My hair was so brittle and had spilt ends. I told her the next day that I wanted her to fix it right away, she told me that I had to wait until she was available to make appointment. Never Again!
… moreDarian McCoy
If I could give this -2 stars is would. My stylist Katie was 15 minutes late to my appointment, the work space was disgusting even though I was the first client of the day, she stained my entire forehead with hair dye, and after I left I realized that the underneath of my hair still had A LOT of hair dye just left in my hair. Horrible!
… moreRebekah Guidry
My hair dresser was wonderful. She listened to me and cut and styled my hair just the way I like it.
… more