JCPenney Salon

Critical: ProfessionalismI called to set up a hair appointment on 8/28/2020. They ask what service did I need. I said a wrap set. The scheduler (Emily) ask me, “what is that? Is it with rollers. I said you mean to tell me you don’t know what that is. That’s on your style list. Emily said there is only one person who can do that style and she’s not here. Can I call you back. Emily calls me back in 15 minutes only to tell me that the stylist won’t be in until Monday. Now mind you it’s Friday. I proceed to tell Emily I get off at 5:00 p.m Emily the scheduler tells me I don’t know what to tell you. I very politely told her. I’m not understanding why that is on your list, and only one stylist can do that style. Very unprofessional. This is the JC Penny located in Clarksville, Indiana. This is The easiest hairstyle that anyone can do. No rollers or curling irons, just was and put person under dryer. I never utilize this facility, and never will.I called to set up a hair appointment on 8/28/2020. They ask what service did I need. I said a wrap set. The scheduler (Emily) ask me, “what is that? Is it with rollers. I said you mean to tell me you don’t know what that is. That’s on your …More

I called to set up a hair appointment on 8/28/2020. They ask what service did I need. I said a wrap set. The scheduler (Emily) ask me, “what is that? Is it with rollers. I said you mean to tell me you don’t know what that is. That’s on your style list. Emily said there is only one person who can do that style and she’s not here. Can I call you back. Emily calls me back in 15 minutes only to tell me that the stylist won’t be in until Monday. Now mind you it’s Friday. I proceed to tell Emily I get off at 5:00 p.m Emily the scheduler tells me I don’t know what to tell you. I very politely told her. I’m not understanding why that is on your list, and only one stylist can do that style. Very unprofessional. This is the JC Penny located in Clarksville, Indiana. This is The easiest hairstyle that anyone can do. No rollers or curling irons, just was and put person under dryer. I never utilize this facility, and never will.