Located In: JCPenney
Hours
| Monday | 11 AM–7 PM |
| Tuesday | 11 AM–7 PM |
| Wednesday | 11 AM–7 PM |
| Thursday | 11 AM–7 PM |
| Friday | 11 AM–7 PM |
| Saturday | 11 AM–7 PM |
| Sunday | 11 AM–6 PM |
Services
… View moreAddress and Contact Information
Address: 300 Cross Creek Mall, Fayetteville, NC 28303
Phone: (910) 864-2525
Website: https://stores.jcpenney.com/nc/fayetteville/salon-fayetteville-nc-0099.html
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Reviews
Shericka Hinds
Tiffany was my stylist! She is adorb! Her customer service is exceptional. She was quite gentle, personable and very helpful with tips on my natural hair journey . Will definitely be going back Hairstyling
… moreVickey Tew
First appointment had hair colored and highlights. I have long hair so I expected the price to be high. Next appointment I got root touch up the price was unreal it cost 283.00 for full color and 300.00 for root touch up it didn’t make sense to me. It wasn’t even a good job do not recommend Liz or JCPenney. Hair coloring
… moreJalyn Nicole
Positive: Professionalism, Quality, ValueMs. Phoebe has been my stylist for 9 years. Since I’ve been going to Phoebe my hair has grown a lot and is very healthy. I used to always get perms and relaxers until Phoebe convinced me to go natural and I can honestly say that was the best decision ever. And not to mention she always hooks me up with my different hair color ideas. She is a very pleasant and sweet person. Not only does she do my hair, she also does my eyebrow waxing. My eyebrows look perfect every time, neat and sharp. I recommend Phoebe to anyone who wants their hair or eyebrows to look beautiful and on point !!Services: Body waxing, HairstylingMs. Phoebe has been my stylist for 9 years. Since I’ve been going to Phoebe my hair has grown a lot and is very healthy. I used to always get perms and relaxers until Phoebe convinced me to go natural and I can honestly say that was the …More
Ms. Phoebe has been my stylist for 9 years. Since I’ve been going to Phoebe my hair has grown a lot and is very healthy. I used to always get perms and relaxers until Phoebe convinced me to go natural and I can honestly say that was the best decision ever. And not to mention she always hooks me up with my different hair color ideas. She is a very pleasant and sweet person. Not only does she do my hair, she also does my eyebrow waxing. My eyebrows look perfect every time, neat and sharp. I recommend Phoebe to anyone who wants their hair or eyebrows to look beautiful and on point !!
NLT4Ever #1
I wanted honey blonde, gave them a picture for reference and they over toned my hair to where it looked like a ashy light brown and they gaslight me telling me that’s what I asked for when it was not. Then they did a CPR to my hair to take out the toner and it was orange so then it had to be toned again to get that brassiness down. Still not what I asked for but luckily it looks okay but definitely will not be getting anymore service done here, getting it fixed at Ulta as soon as my hair heals
… moreDiana
I initially came here in October and saw Andresina. She did great with my hair, was super friendly and professional. She was flexible with timing as well. I loved the color and it lasted about 2 months before needing a refresh (with proper at home care and conditioning). She provided a trim but was able to keep my length at the time. When booking for a refresh, Andresina was not available and she booked me with TJ (Tiffany) on New Year’s Eve. TJ did a fantastic job on my color, wash, and cut. She was very friendly and I loved being able to speak with her. She took before and afters of my big chop and air dropped them to me so I would have them also. While I was nervous to go to a different stylist, Andresina recommended me to someone I would love and she was not wrong! This color is vibrant and my hair feels amazing. The next comments are about the salon pricing and nothing to do with the level of service I received from the stylists. As a salon, they charge per service so each individual service is charged at the salon price. These are laid out by JC Penny Salon and not the stylist themselves. Both stylist were upfront on what the cost would be prior to the service, you as the client just have to ask prior to service. I agree and am comfortable with all pricing set forth except for the cost for the olaplex treatment and gloss/shine. The cost of these services (olaplex wash and condition and using gloss before blow drying) cost more that the products themselves. I kindly refuse these two services as I can do these myself at home with my own personally brought olaplex and gloss (biosilk, etc). I also do not have them use a heating tool to style as my hair is styled with a simply blow out but this is an additional charge, which I think is fair as it takes more time to perform. Otherwise, the remaining items are priced well for the services you are receiving. Also, TIP YOUR STYLIST! 🙂
… moreChillin with Ally 😀
this salon is extremely rascist to quote on quote”african americans”. when anyone with so called big afros come in they say there booked. i find that really rude and disrespectful. they almost damaged my hair and i payed 80$ and they said it’s normally 40 but for my “ nappy curls “ it’s $80 i would NOT recommend at all they were pretty rude and made me uncomfortable and awkward nobody should ever have to go thru this.
… moreBrandon Tumblin
My daughter booked an appointment this morning with one of the stylists at this location, she has been growing her hair out for 9 months and had gotten to a length that she wanted evened and shortened a bit. The stylist, Rayna(sp), acted like it was a bother when we arrived, asked what she wanted and began cutting ALL of her hair off. The cut she wanted looks NOTHING like what she asked for, when she was done just said”Ok, bye”. After we paid and my daughter was nearly in tears, she realized that she had cut her necklace off and the locket that belonged to her mother was gone. Terrible experience, if you don’t want to do a haircut, how about don’t have an opening that can be booked.
… moreLingululwani Shine
Ms. Angie changed my life, she’s professional and absolutely talented. My 15 years locs were causing extreme hair damage. She gave me my first haircut and a relaxer in almost 2 decades, I love it.
… moreStephanie Duncan
Liz colored my hair and did such a beautiful job! I have never felt attractive leaving a salon. Liz colored and styled my hair so, so good, that day I could not stop smiling. Liz is also fast. Who wants to spend hours in salon? I have found my hair dresser soul mate!
… moreShonna Morris
Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueStephanie Morris is an amazing stylist and very friendly and outgoing. She is very professional and does a great job with color and cut. I had my hair cut and colored somewhere else and it came out with a purple and gray tint and Stephanie was able to fix both the color and cut. You can’t go wrong with her as your stylist. I told her to cut it how she wanted to and the style she picked was amazing and I loved it and was able to go home and do the style myself unlike when you go other places and they style your hair and you go home and can’t make it look like they did. She took the time to show me in the mirror step by step how to style it the way she was doing. I highly recommend her to be your stylist.Service: HairstylingStephanie Morris is an amazing stylist and very friendly and outgoing. She is very professional and does a great job with color and cut. I had my hair cut and colored somewhere else and it came out with a purple and gray tint and Stephanie …More
Stephanie Morris is an amazing stylist and very friendly and outgoing. She is very professional and does a great job with color and cut. I had my hair cut and colored somewhere else and it came out with a purple and gray tint and Stephanie was able to fix both the color and cut. You can’t go wrong with her as your stylist. I told her to cut it how she wanted to and the style she picked was amazing and I loved it and was able to go home and do the style myself unlike when you go other places and they style your hair and you go home and can’t make it look like they did. She took the time to show me in the mirror step by step how to style it the way she was doing. I highly recommend her to be your stylist.