Located In: JCPenney
Hours
| Thursday | 11 AM–7 PM |
| Friday | 11 AM–7 PM |
| Saturday | 11 AM–7 PM |
| Sunday | 11 AM–6 PM |
| Monday | 11 AM–7 PM |
| Tuesday | 11 AM–7 PM |
| Wednesday | 11 AM–7 PM |
Services
… View moreAddress and Contact Information
Address: 578 Aviation Rd #3, Queensbury, NY 12804
Phone: (518) 761-1229
Website: https://stores.jcpenney.com/ny/queensbury/salon-queensbury-ny-2662.html
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Reviews
michelle whorf
I had scheduled the design works service for a wash and style. When I arrived, I did not get a wash, just some conditioner gel that was put through anD blew dried. I the. Showed a picture of a style in which the stylist stated she is not that good at braids. The finished product did not look like the photo and I could tell the stylist was struggling. When I got home I had to add a few Bobby pins of my own due to hair being uneven. Ended up okay in the end but was not satisfied with the service or finished product. I probably will not be going back.
… moreH L
I am just finally getting around to leaving this review but I am just disgusted with how everything was handled. We had a full discussion about what layers I wanted and I specifically told her I wanted to keep my length because it had taken me 2 years to get this back. She then proceeds to cut my hair in HALF. I said to the woman to stop after I realised and the manager had to come over to try and smooth the situation over as if this was what I asked for. No one could even acknowledge the mistake or apologize for it. The hair dresser kept lieing saying this was what I asked for when she knew we had a full discussion 15 minutes prior.
… moreBeth Duffney
I was a walk in looking to correct the color that I had horribly messed up. I had to come back a few hours later but it was so worth it! Tina Maxwell took care of me and was fantastic. The color she came up with is beautiful and I couldn’t be happier.
… moreRobin Hansen
So I called the day of-they got me in at 2:30. I’m spontaneous. I wanted some one experienced with color. The salon recommended Denise, she had been in the business for over 30 years… my only concern was that she was current. Fast forward, she listened, she’s current! I showed her a photo only because I haven’t had good luck in the past. My hair looks great!I I mean really really beautiful! I gave 4 stars instead of 5 only because they have no one manning the front station, they leave it up to the stylists. This is not professional. Hire a girl to answer the phones and take care of sales. No Brainer!! Your Salon should be packed but JC Penney is trying to save a buck at the expense of the little guy. If JC Penney is not careful they will be a Sears. Take care of your help and you will survive.
… moreally nicole
Critical: QualityShowed the stylist 2 pictures; a reference picture from google, then one of the cut on me. She nodded and told me she couldn’t do it. She did her own thing. Didn’t listen to me AT ALL. I paid $52 for a haircut I absolutely HATE!!! Never going back!!
Showed the stylist 2 pictures; a reference picture from google, then one of the cut on me. She nodded and told me she couldn’t do it. She did her own thing. Didn’t listen to me AT ALL. I paid $52 for a haircut I absolutely HATE!!! Never going back!!
Kyle Alexy
Showed stylist picture of what I wanted for a haircut. No guessimg, right, or miscommunication? Well, cut was horrible, looked nothing like picture and looked like someone placed a bowl over my head and proceeded to cut. Went back to have it fixed, and after doing exactly the same haircut, only a shorter version, I was told to dry my hair would be extra. Mean girls should not be allowed to have scissors.
… moreJeremy M.
Had a bad experience, i chose to get design works (chose all over braid for my birthday) which should include shampoo which I didn’t get. The hairstylist did two pigtails braids which I could’ve done myself and not spent $60
… moreAndrea Eichler
The managers really should do a much much better job of vetting their employees. We trusting public are the ones that pay for their lack of oversight. Will take at least 3 months to grow out this truley dreadful cut. Please… however is responsible for hiring, take it seriously
… moreDante Orsini
Loved my haircut and the atmosphere!! Tina is awesome
… moreDebbie Phillips
Ladies were absolutely fabulous. Friendly and courteous
… more