Located In: JCPenney
Hours
| Thursday | 11 AM–8 PM |
| Friday | 11 AM–8 PM |
| Saturday | 11 AM–8 PM |
| Sunday | 11 AM–8 PM |
| Monday | 11 AM–8 PM |
| Tuesday | 11 AM–8 PM |
| Wednesday | 11 AM–8 PM |
Services
… View moreAddress and Contact Information
Address: 630 Old Country Rd UNIT A2, Garden City, NY 11530
Phone: (516) 877-1100
Website: https://stores.jcpenney.com/ny/gardencity/salon-gardencity-ny-0952.html
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Reviews
Janice
I came to the salon for a haircut to ease me with my pregnancy this summer a little bit. I told the front desk staff that I need a haircut and she asked me IF I have an appointment and I said no as I happen to pass by the salon and didn’t know that I had to make one. Anyway, she said it’s okay and will see if she can find a stylist available. She had me wait for a good 10-15 mins, heard her page for the stylist. While I was sitting at their waiting corner, a person whose name is Evelyn approached & introduced herself to me & said she was gonna be my hairstylist. She had me sit down as she prepares her stuff. I told her I just need a haircut and don’t need a shampoo or hair wash as I am pregnant and did not want to spend more time doing that (I always shower when I get home).. she started a small talk with me by saying she gave her son haircut last night and asked me briefly how far along I am in my pregnancy… before she begins, I asked her if I can show her a picture of the haircut that I want and she looked at it on my phone and we both confirmed and agreed as I repeatedly said to her, not too short just like this (referring to the photo/s on my phone again), shoulder length. When she saw the picture, she told me oh you want to cut your hair really short which surprised me because it obviously wasn’t too short but anywAy, I figured that was her idea of being short..not sure if there was something with her eyesight or what. I was confused but I thought, she’s a stylist and she knows. She began sectioning my hair from the front of my face then back. She did it for a while and was a bit sluggish and though it made me feel uncomfortable as I felt something was off with the way she was doing it, I trusted her since again, she’s a stylist. She finally took a bunch of hair just in the back, and without sectioning/clipping by layers like other stylists would usually do based on my experience, she didn’t and went ahead and chopped off my hair! I stopped her when I felt something she did was really off but it was too late! I started to freak out and turned sideways to look in the mirror and to my surprise, she cut my hair reaaaaallly short!! It wasn’t just cut short, it was extremely UNEVEN especially on the left side!!!!! It looked like I had an undercut from behind and the whole thing was just reaaally horrible to look at. I told her why she did it and said well, you said shoulder length. I said that’s you’re idea of a shoulder length and the other staff came to I think somehow sympathize and calm me down and I turned to her and asked her if she thinks what she did was shoulder length and said NO….Evelyn (the stylist) kept insisting it is shoulder length and I still don’t get where she’s getting that idea from! I felt so stressed at that time and mad but I remained calm for the sake of my pregnancy condition but the cut section of my hair looks sooooo awful you wouldn’t think a hair stylist just did that.. I felt like I was a guinea pig being in the hands of a super newbie and inexperienced stylist. I started asking her and the staff there if she really was a stylist and all they could do is to say, of course, yes she is but they OBVIOUSLY know it was absolutely awful what she did to may hair. It was too late. The back part of my hair was cut really short and uneven and that staff tried to pacify me and said don’t worry they’re gonna get it fixed and the haircut is on them. She washed my hair and sat me down. Eventhough she was apologetic, sympathetic and nice, I wasn’t confident she would be able to totally fix it as while she was combing my hair, she kept asking the other stylist (older than her, I forgot who between them was Gabby) but since that other stylist was tending to another customer at that time, she said she will help her and show her how to fix it just let her finish with that customer. When she finally finished, that staff started fixing the rest of my hair (whatever she can still save) and she did most of the work. CONTINUATION ON THE NEXT REVIEW
… moreLaura RodIn
I went there on July 23 ..the receptionist said everybody is busy …you have to wait…she take me to a chair ..to get me ready ….she wet my hair y before I said something she begin to cut my hair…I ask her…are you a stylist?…she said …mm yes…
… moreLaurie Nazaire
Critical: Quality, ValueI was excited to try a salon that said they also do natural hair. Upon booking 2 appointments one for me and one for my friend, I was under the impression we would each get a stylist. However, only one lady worked on our hair. Thy advertise that they do natural hair but the “silk press” we received was a regular press. We were on the salon for 8hrs. She was scissor happy when it came to trimming. She also had negative talk about natural hair and proceeded to say how stylist don’t want to do our hair because it takes too long. The service was overpriced for what we got. Usually a silk press lasts 2-3 weeks, but the stylist said “it may last 1 day.” Overall I was not pleased with this salon experience, will not be going back or recommending it.I was excited to try a salon that said they also do natural hair. Upon booking 2 appointments one for me and one for my friend, I was under the impression we would each get a stylist. However, only one lady worked on our hair. Thy …More
I was excited to try a salon that said they also do natural hair. Upon booking 2 appointments one for me and one for my friend, I was under the impression we would each get a stylist. However, only one lady worked on our hair. Thy advertise that they do natural hair but the “silk press” we received was a regular press. We were on the salon for 8hrs. She was scissor happy when it came to trimming. She also had negative talk about natural hair and proceeded to say how stylist don’t want to do our hair because it takes too long. The service was overpriced for what we got. Usually a silk press lasts 2-3 weeks, but the stylist said “it may last 1 day.” Overall I was not pleased with this salon experience, will not be going back or recommending it.
J Warner
Salon is conveniently located at my local mall. I made an appointment for my mother. She wanted color (bleach) and a “not too short” hair cut.
… morePureAgonyBxtch Yt
Critical: QualityI went here for my hair on my birthday I was told 30$ I got there it turned into 85$ then they charged everything separately which is dumb then the hairstyle didn’t last to the car I called next day and they told me manager wasn’t there and they just now getting to us and now she told me nothing can be done I won’t be coming back and also stylist is scissor happy cuts more than needed off regardless of what I’m good off this salon I won’t be coming back also stylist don’t really care for my hair try’s to talk down on me about my NATURAL COLOURED HAIR. Won’t be going back!Service: HairstylingI went here for my hair on my birthday I was told 30$ I got there it turned into 85$ then they charged everything separately which is dumb then the hairstyle didn’t last to the car I called next day and they told me manager wasn’t there and …More
I went here for my hair on my birthday I was told 30$ I got there it turned into 85$ then they charged everything separately which is dumb then the hairstyle didn’t last to the car I called next day and they told me manager wasn’t there and they just now getting to us and now she told me nothing can be done I won’t be coming back and also stylist is scissor happy cuts more than needed off regardless of what I’m good off this salon I won’t be coming back also stylist don’t really care for my hair try’s to talk down on me about my NATURAL COLOURED HAIR. Won’t be going back!
maritza munoz
We were looking for someone to color my daughters ends for her sixteenth birthday. We thought instead of trying any old salon go with someone who we thought knew what they were doing. On April 15,2018 we came for our appointment with Elena (I think is how you spell it). She was very courteous but seemed nervous from the get go, still we moved forward. She began the bleachin and I could see some places where she was going off too high or too low(not centimeters in one spot an inch difference) I said is fine it would blend or hoped so. Then she did not use the color she had bought specifically for my daughter ( we wanted a red, vibrant almost ruby like) she ultimately used a color they had in the store and it ended up auburn not RED and dull. Within a week it looked like someone’s orange grandma hair. I paid over $100.00 for a job that was way below par, we are extremely disappointed and now my daughter has orange her for her sixteen birthday. We will NOT be returning to this salon nor do we recommend it to anyone..
… moreMargaux Ashton
I wish I could give them 0 stars. I have an undercut, and needed it trimmed, I asked the lady to put a 3 cover on the razor before she cut it and she said okay, and started cutting it using a comb instead of the cover, so I thought it was okay, she then took the comb away and shaved the side of my head completely bald. But if that wasn’t enough, she realized her mistake and didn’t finish, so half of it was bald, and half of it was unevenly short. I’ve actually had to get headbands and hats to cover it until it grows back in. This lady ruined my hair, even though I feel like my request was very straight forward, and I’ve never had a problem with anyone cutting it before. Do not go here.
… moreNatalie
I booked an appointment online with a top stylist for a haircut , i received a phone call to confirm the day before my appointment (the appointment was very early morning ), stylist was ready for me and took her time with my hair. I so very much appreciate this because many places i have patronized are like factories, don’t even take a look at your hair or scalp, just go through the motions of getting as many ppl in and out the chair. Anyway, i very much enjoyed my shampoo, my cut and blow-dry! Ms Jeevan was a tremendous professional and I am very happy with my cut.
… moreVictoria Sharma
A hidden treasure indeed! I have been coloring and processing and highlighting my hair for decades. I went to Kim at the salon based on a friend’s hairstyle. Kim is highly talented! Kim is highly efficient! Kim is incredibly personable and friendly! And Kim’s expedited service was the cherry on top! Do not hesitate ladies. Kim at JCPenney salon in Garden City is a first class choice!
… moreMaha Ali
The girl I had was very rude. I do not care how long you have been doing hair for, you do not speak to or treat customers that way. She did not give me what I wamted at all, when I said leave the length amd said what highlights i wanted she did not listen. She proceeded to do whatever she wanted. She even made me fold the foils for the highlights myself. Extremely rude and unprofessional. Will tell everyone how horrible the service is.
… more