Impulse Nails

Critical: Professionalism, Quality, ValueBeing apart of a bridal party, my aunt gave me and my mother $30 gift cards to get nails done. I called the day before requesting an appointment for 2 full sets. As soon as we stepped in, we were rushed. before we could even say what we wanted done, the nail technicians were drilling our nails. it was obvious that they scheduled appointments on top of each other once people started coming in stating they made appointments. there was clearly not enough employees for all the services requested. not only did the technician rush through my nails, she didn’t stop to ask if I liked them until after I washed my hands when she was going to begin the polish to finish them. I also asked when she was cutting them, to cut them shorter because I am a server and to have long nails is inconvenient for me. she said “no, I will cut this nail and it will be fine” I felt very uncomfortable to ask for them shorter because she was going super fast and I didn’t want to inconvenience her. my mom on the other hand (black nails pictured) felt very inconvenienced to ask for her nail tech to redo with silver sparkles as she requested because there was another nail tech watching strictly above her, speaking in chinese and going back and forth. both nail techs did not ask once if we liked nail shape or length. as soon as we were done we were not even asked if we liked our nails, just asked to pay. I am completely disappointed in this service.Services: Acrylic nails, Dip powderBeing apart of a bridal party, my aunt gave me and my mother $30 gift cards to get nails done. I called the day before requesting an appointment for 2 full sets. As soon as we stepped in, we were rushed. before we could even say what we …More

Being apart of a bridal party, my aunt gave me and my mother $30 gift cards to get nails done. I called the day before requesting an appointment for 2 full sets. As soon as we stepped in, we were rushed. before we could even say what we wanted done, the nail technicians were drilling our nails. it was obvious that they scheduled appointments on top of each other once people started coming in stating they made appointments. there was clearly not enough employees for all the services requested. not only did the technician rush through my nails, she didn’t stop to ask if I liked them until after I washed my hands when she was going to begin the polish to finish them. I also asked when she was cutting them, to cut them shorter because I am a server and to have long nails is inconvenient for me. she said “no, I will cut this nail and it will be fine” I felt very uncomfortable to ask for them shorter because she was going super fast and I didn’t want to inconvenience her. my mom on the other hand (black nails pictured) felt very inconvenienced to ask for her nail tech to redo with silver sparkles as she requested because there was another nail tech watching strictly above her, speaking in chinese and going back and forth. both nail techs did not ask once if we liked nail shape or length. as soon as we were done we were not even asked if we liked our nails, just asked to pay. I am completely disappointed in this service.

Positive: Professionalism, QualityThe nail salon was able to see me quickly and o was seated with Anthony. He was wonderful. Gentle with my hands and made my nails look beautiful for the upcoming wedding I am in. Anthony was friendly and professional, I will be going back soon.Services: Acrylic nails, Manicure

The nail salon was able to see me quickly and o was seated with Anthony. He was wonderful. Gentle with my hands and made my nails look beautiful for the upcoming wedding I am in. Anthony was friendly and professional, I will be going back soon. Acrylic nails, Manicure

Critical: QualityEveryone raves about this place so I had to try it …. Nails were really sloppy and smudged. Zoom in on the pictures. I showed a picture of very short very rounded nails. These were just not at ALL what I asked for. Going today, the very next day, to glossy nails in Bedford to get them corrected. UGH so disappointing.Service: Dip powder

Everyone raves about this place so I had to try it …. Nails were really sloppy and smudged. Zoom in on the pictures. I showed a picture of very short very rounded nails. These were just not at ALL what I asked for. Going today, the very next day, to glossy nails in Bedford to get them corrected. UGH so disappointing. Dip powder