Ideal Image is North America’s #1 aesthetics brand, making personal aesthetics and wellness more affordable, accessible, and effective than ever before. Our Med Spa Bethesda Row location serves Laser Hair Removal Bethesda Row, Botox Bethesda Row, Coolsculpting Bethesda Row, and more! Ideal Image believes “Confidence Changes Everything” and its vision is to make personal aesthetics and wellness accessible for everyone, delivering real results for real people driven by medical experts. Schedule an appointment with Ideal Image today!
Appointments: idealimage.com
Hours
| Saturday | 8 AM–5 PM |
| Sunday | Closed |
| Monday | 8 AM–6 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| Thursday | 8 AM–8 PM |
| Friday | 8 AM–6 PM |
Services
… View moreAddress and Contact Information
Address: 4930 Elm St Suite 90, Bethesda, MD 20814
Phone: (240) 630-7956
Website: https://www.idealimage.com/locations/maryland/bethesda?utm_medium=yext&utm_source=extnet
Last Updates
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Reviews
crystal white
This place is absolutely amazing! I had my first treatment a month and a half ago and I was so impressed with my results I referred two of my friends. Yesterday was my second session with Sarah and she was awesome (again!). After my treatment I asked her about other treatments and she was very knowledgeable and helpful. I can’t wait for my next visit. Great work!
… moreVaronica Gomes
It was a great experience. Everyone was very helpful and kind. Nothing was a surprise and I was aware of what was going to happen next. Sara was my nurse practitioner. She did a great job. It was my first time and I was taken care of. 10/10 would recommend.
… moreElizabeth Houston
This is the most unprofessional company. I signed up for a full leg and underarm laser package in early September, and they did not inform me beforehand that it would be nearly impossible to schedule services. They couldn’t get me in for my first session until late October. I travel a lot, so having a good schedule is important but I finally had a date set. Now I find out two days before my appointment that they canceled it because I didn’t actively confirm it. I have never had that happen with a company. Usually, you only call if you need to reschedule or cancel, not to keep an appointment that you set months in advance! And the service contract only lasts 18 months. There is no way – with these absurd schedule issues – that I would get results in 18 months. It seems like a scam, and I am going to cancel my plan. If they refuse, I’m going to look into a breach of contract claim because they are not holding up their obligations at all. Don’t work with them.
… moreNadia Kovalevskaya
This company and a store is a joke and a scam! Please sort and look at the bad reviews first, don’t look at the good ones like I did!
… moreJanee Brooks
First, I want to say the lady at the front desk is very polite. I understand that there are emergencies so not mad at the scheduled nurse but I was in sure she knew she wasn’t gonna make it before I drove 50 minutes to get there because my usual facility was booked. My appointment was cancelled due to lack of staff. I was not able to get a new appointment. Was given a number to call and had no answer. I was scheduled for a pretty much 4hr appointment and no attempt was made to call another tech or anything to keep my appointment. I usually schedule appointment months in advance and that means nothing now because I have to find another appointment. Which throws off my other appointments.
… moreChinelo I. Nwankwo
Very nice facility. The interior was bright and clean. The front desk staff was friendly and took be back to be seen right away. My provider was a nurse practitioner, so I knew that I was being treated by a knowledgeable, experienced medical professional. She was very patient and thorough during my treatment. Ultherapy, BOTOX treatments
… moreAnna Lee Ware
Of my 5 appointments so far, maybe one of them has been pleasant. The staff is looking for any excuse to not work. They have tried to cancel my appointment three times now, or mention that they might not be able to complete my full treatment, which makes no sense because treatment takes 5 minutes total. In summary, I pay a lot of money to be consistently turned away or rescheduled when I have never arrived past the 15 minute mark. With recent technology advancements, there are at home laser devices that cost a fraction of the price and truly work, so no one at this company should be acting as if they are above their paying customers. I should have listened to reviews of the Bethesda location before committing to drive 45 minutes through traffic to receive a 5 minute treatment coupled with unfortunate customer service.
… moreIan Nibbe
The nurse today did an excellent job! She was professional and thorough and listened attentively to any of my concerns. Normally Bethesda is a bit far for me, but I’m happy I made the trip! Laser hair removal
… moreAmanda R. R.
Never felt so unwelcome at ideal until today. Ideal has a difficult time retaining employees and thus, it’s incredibly difficult to get an appointment for coolsculpting and to have ideal actually keep it. Finally drove over an hour today for an appointment that was originally scheduled in Fairfax until the technician ms quit, only to be greeted by staff upset that I was 5 mins late. Bad got to worse and was almost refused service. Canceling the VIP membership and taking business elsewhere.
… moreSamantha Zuber
Always running at least 30 minutes late, and every time I’m here there’s a line of disgruntled customers. Front desk staff also apparently don’t think any of the issues have to do with them. Which I understand to a point as it’s not a direct result of their mistake, but you work here so yes unfortunately being customer facing means you need to handle complaints and passing that on to management. I’m paying you thousands for a service, I don’t need attitude every time I come in and you still haven’t addressed service issues.
… more