Located In: Monroeville Mall
Hours
Wednesday | 10 AM–9 PM |
Thursday | 10 AM–9 PM |
Friday | 10 AM–9 PM |
Saturday | 10 AM–9 PM |
Sunday | 10 AM–9 PM |
Monday | 10 AM–9 PM |
Tuesday | 10 AM–9 PM |
Address and Contact Information
Address: 200 Mall Cir Dr, Monroeville, PA 15146
Phone: (412) 373-0649
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Reviews
Nicole Afoxe
They disrespected my husband and overcharged him 18 for a tip plus added extra charges for stuff he didn’t get. The woman also touched my husband inappropriately with the hot rocks.
… moreHolly Gainey
Positive: Communication, Professionalism, QualityThis is our second time my husband and I came for a massage here because they do a great job! They will do whatever you request….soft…medium or hard! The first time I requested hard and second time I said medium and they both were exactly what I requested! Their prices are great compared to some places we have been at other malls! And they allow you to be completely undressed instead of massaging over a towel and your clothes! We much prefer skin to skin contact and you get that with this massage! We will definitely be back! Also…they speak better English than most places we have visited! We tip 10 dollars for 1 hour each time and they never give us any issues about using our charge card! They are super nice and accommodating!This is our second time my husband and I came for a massage here because they do a great job! They will do whatever you request….soft…medium or hard! The first time I requested hard and second time I said medium and they both were …More
This is our second time my husband and I came for a massage here because they do a great job! They will do whatever you request….soft…medium or hard! The first time I requested hard and second time I said medium and they both were exactly what I requested! Their prices are great compared to some places we have been at other malls! And they allow you to be completely undressed instead of massaging over a towel and your clothes! We much prefer skin to skin contact and you get that with this massage! We will definitely be back! Also…they speak better English than most places we have visited! We tip 10 dollars for 1 hour each time and they never give us any issues about using our charge card! They are super nice and accommodating!
Denesha Payne
Critical: ProfessionalismMe and my sister decided to have a massage day we choose 60 mins. Now first the woman used her hands than she started to use a object which did not feel great to my upper body at all. I complained that it was to hard and that it Was painful i felt as she was scrapping my skin than she used her elbow that also was painful. I complained again saying i was hurt. Eventually the painful experience ended and my total was $63 i gave her $80 she refused to give me my change back i said can i have change for a $20 she went on and said i needed to tip which i was going to Tip $10 i don’t know who the hell they think they are that they can demand and keep the customers change i have never experience any service like this horrible i would never return or recommend this place needs shut down !!!!!!Me and my sister decided to have a massage day we choose 60 mins. Now first the woman used her hands than she started to use a object which did not feel great to my upper body at all. I complained that it was to hard and that it Was painful …More
Me and my sister decided to have a massage day we choose 60 mins. Now first the woman used her hands than she started to use a object which did not feel great to my upper body at all. I complained that it was to hard and that it Was painful i felt as she was scrapping my skin than she used her elbow that also was painful. I complained again saying i was hurt. Eventually the painful experience ended and my total was $63 i gave her $80 she refused to give me my change back i said can i have change for a $20 she went on and said i needed to tip which i was going to Tip $10 i don’t know who the hell they think they are that they can demand and keep the customers change i have never experience any service like this horrible i would never return or recommend this place needs shut down !!!!!!
Lucinda Rodgers
Katie is the only person worth seeing- she is happy warm and great at massage! Awesome.
… moreLloya Ritter
Critical: CommunicationIt had been a little over a year since I visited this establishment. I’ve had good experiences in the past so I decided to come here on a Saturday evening for a massage. When i walked in a woman asked me what I was interested in i wanted a 60 minute massage. She politely told me to come back at 4:40 pm as if i couldn’t sit there and wait. When I came back at 4:40 exactly there were multiple people sitting on the furniture inside. When the same woman that told me to come back at 4:40 came out to the front she told me to come back tomorrow. I was really upset with waiting 40 minutes to be turned down. I will not be visiting this establishment ever again in the future.It had been a little over a year since I visited this establishment. I’ve had good experiences in the past so I decided to come here on a Saturday evening for a massage. When i walked in a woman asked me what I was interested in i wanted a …More
It had been a little over a year since I visited this establishment. I’ve had good experiences in the past so I decided to come here on a Saturday evening for a massage. When i walked in a woman asked me what I was interested in i wanted a 60 minute massage. She politely told me to come back at 4:40 pm as if i couldn’t sit there and wait. When I came back at 4:40 exactly there were multiple people sitting on the furniture inside. When the same woman that told me to come back at 4:40 came out to the front she told me to come back tomorrow. I was really upset with waiting 40 minutes to be turned down. I will not be visiting this establishment ever again in the future.
Kathryn DeFazio
I’d give zero stars if that were an option. These ladies were beyond rude!!! They spoke very little English and she didn’t understand me when I explained to her that I have a small scar on my back that I didn’t want her to touch. They spoke in their language to each other the entire time. The massage itself was less than average—nothing special. Then, when I went to pay, she asked me to put the tip on my card. I told her I had cash for the tip. When I handed her $10, she told me she wanted a 20% tip which would have been $2 more. I had $10 and she’s lucky she got that because I contemplated not tipping her at all. I will be calling the mall management to let them know that their tenants are rude. Save your money—go somewhere else!!!!!!!
… morel nelson
Critical: ProfessionalismCareful! They demand cash and pretend card machine isn’t working or charge extra when it IS working for using a card. If your tip isn’t big enough, they’ll bully you or you might get it thrown at you! Outrageous behavior and they pretend not to understand English. (Yeah, that game.) No evidence that towels and tables are washed either, but just recycled to next unwary client. Dirt and oil evident all over. Gross place.Careful! They demand cash and pretend card machine isn’t working or charge extra when it IS working for using a card. If your tip isn’t big enough, they’ll bully you or you might get it thrown at you! Outrageous behavior and they pretend …More
Careful! They demand cash and pretend card machine isn’t working or charge extra when it IS working for using a card. If your tip isn’t big enough, they’ll bully you or you might get it thrown at you! Outrageous behavior and they pretend not to understand English. (Yeah, that game.) No evidence that towels and tables are washed either, but just recycled to next unwary client. Dirt and oil evident all over. Gross place.
Bass Ventura
After the massage ($80) I gave her $100 (5 $20bills) and asked for a $10 back as I was going to tip $10. She would not give me my change back and actually argued with me that tip is 20% and demanded I tip $20, even tho all it says is tips appreciated. Then the other lady came out and said 20 percent and handed me $2.00. Which 20 percent would have been $4 back. I WILL NEVER GO Here again!!! And you shouldn’t either. Terrible massages, the place smells and they try to rip you off at the end.
… moreChanel Smith
The woman that I had did a decent job on my back but when offered a tip it wasn’t what she wanted. So she then threw my card down and walked back to the room like a child. I nor my family will ever go back! No wonder it’s always empty when we pass by!
… moreODB Handball
I’m giving it one star because I don’t know how to give it no stars or negative stars.
… more