Hollywood Nails

Critical: Professionalism, ValueI used this nail salon based on a word of mouth for the first time . Staff was very unprofessional , and chose a to do what she wanted to do . I constantly told her I needed a dip powdered since I work at a hospital and cannot do the fake nails . At my dismay whatever she did did not last 2 days . The nail polish starting to peel off . I called and spoke with a male staff about it and he admits that the woman that did my nail did not understand to do it and asked me to come back however the time I had available he cannot do even though I explained that it is not easy with schedule and i cannot promise during the week to be on a scheduled time . He was also not accommodating even thought they knew what they did was wrong . They charged me 65 dollars plus a tip of 10 dollars but still could not be accommodating to fix their mistake . Therefore their staff is very unprofessional nor do they deliver the service you asked and paying for . They do what is easy for them . Very displeased and dissatisfied with their service and will never recommend this HOLLYWOOD NAILS to anyone. I even asked for a refund and they refused to do that what business do not refund if dissatisfied .Services: Gel manicures, Pedicure, ManicureI used this nail salon based on a word of mouth for the first time . Staff was very unprofessional , and chose a to do what she wanted to do . I constantly told her I needed a dip powdered since I work at a hospital and cannot do the fake …More

I used this nail salon based on a word of mouth for the first time . Staff was very unprofessional , and chose a to do what she wanted to do . I constantly told her I needed a dip powdered since I work at a hospital and cannot do the fake nails . At my dismay whatever she did did not last 2 days . The nail polish starting to peel off . I called and spoke with a male staff about it and he admits that the woman that did my nail did not understand to do it and asked me to come back however the time I had available he cannot do even though I explained that it is not easy with schedule and i cannot promise during the week to be on a scheduled time . He was also not accommodating even thought they knew what they did was wrong . They charged me 65 dollars plus a tip of 10 dollars but still could not be accommodating to fix their mistake . Therefore their staff is very unprofessional nor do they deliver the service you asked and paying for . They do what is easy for them . Very displeased and dissatisfied with their service and will never recommend this HOLLYWOOD NAILS to anyone. I even asked for a refund and they refused to do that what business do not refund if dissatisfied .

Critical: Professionalism, ValueVery ghetto to say the least! The owner/Mom of the shop that sits in the back very very rude!! Needs a customer service review. I believe they feel we need them so they can treat People/Blk anyway they please when in reality they need us! Most of the buisness you all receive is African American aswell there thousands of other shops in the area!I for sure will never return and will let others know!YOU ALL NEED TO DO BETTER WITH EVERYTHING START WITH THE MOM OF THE SHOP!!Services: Dip powder, Gel manicuresVery ghetto to say the least! The owner/Mom of the shop that sits in the back very very rude!! Needs a customer service review. I believe they feel we need them so they can treat People/Blk anyway they please when in reality they need us! …More

Very ghetto to say the least! The owner/Mom of the shop that sits in the back very very rude!! Needs a customer service review. I believe they feel we need them so they can treat People/Blk anyway they please when in reality they need us! Most of the buisness you all receive is African American aswell there thousands of other shops in the area!

Critical: Professionalism, Quality, ValueThe first time I visited this salon the tech did a very good job. The second time not so great, the design I got done was a little sloppy and my nails were longer than I wanted. I went today for a fill and repair and I’m very disappointed. The tech didn’t ask if I wanted my nails to be cut down like they usually should, underneath my tips you can see my real nail which shouldn’t happen when you get a fill. The French tips are sloppy and uneven, nails are too long and some are not straight at all. The overlay is thick and bumpy looking when they should be smooth. I left with polish on my fingertips and crud that wasn’t filed underneath my nails. I came here because it is just a few minutes from home but I should’ve gone all the way to Baltimore where they took time to do my nails and gave me the best manicure I’ve had in years. Hollywood nails has given me the worst manicure and I will not be coming back.Service: ManicureThe first time I visited this salon the tech did a very good job. The second time not so great, the design I got done was a little sloppy and my nails were longer than I wanted. I went today for a fill and repair and I’m very disappointed. …More

The first time I visited this salon the tech did a very good job. The second time not so great, the design I got done was a little sloppy and my nails were longer than I wanted. I went today for a fill and repair and I’m very disappointed. The tech didn’t ask if I wanted my nails to be cut down like they usually should, underneath my tips you can see my real nail which shouldn’t happen when you get a fill. The French tips are sloppy and uneven, nails are too long and some are not straight at all. The overlay is thick and bumpy looking when they should be smooth. I left with polish on my fingertips and crud that wasn’t filed underneath my nails. I came here because it is just a few minutes from home but I should’ve gone all the way to Baltimore where they took time to do my nails and gave me the best manicure I’ve had in years. Hollywood nails has given me the worst manicure and I will not be coming back.

Critical: ProfessionalismI had a 3pm appt to get my lashes done. I am from out of town and got lost as my navigations kept rerouting me. I called repeatedly, but they did not answer the phone, as they ignore it when they are busy. I arrived at 320pm after being lost for almost 40 minutes. I was informed they were too busy to take me and I lost my spot. I offered to wait even if it took over an hour. They refused and sent me on my way. Although they claim to be open later, she stated she was taking 2 more people and closing. She was so rude as to not even look at me when we spoke. I am at fault for being late for sure, but the dismissive attitude was far from professional.I had a 3pm appt to get my lashes done. I am from out of town and got lost as my navigations kept rerouting me. I called repeatedly, but they did not answer the phone, as they ignore it when they are busy. I arrived at 320pm after being …More

I had a 3pm appt to get my lashes done. I am from out of town and got lost as my navigations kept rerouting me. I called repeatedly, but they did not answer the phone, as they ignore it when they are busy. I arrived at 320pm after being lost for almost 40 minutes. I was informed they were too busy to take me and I lost my spot. I offered to wait even if it took over an hour. They refused and sent me on my way. Although they claim to be open later, she stated she was taking 2 more people and closing. She was so rude as to not even look at me when we spoke. I am at fault for being late for sure, but the dismissive attitude was far from professional.