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Come experience a rejuvenating retreat for your body, mind, and spirit. From head to toe, our professional massage therapists, skin and nail technicians will pamper you with a full range of spa and beauty treatments, including massage, facial and body treatments, and manicures and pedicures while providing serene and relaxing surroundings that take you away into that deep state of true rejuvenation.
Locale for hairstyling, nail services, massage & facials, plus spa packages & parties.
Appointments: salonultimate.com
Hours
| Thursday | 9 AM–9 PM |
| Friday | 9 AM–9 PM |
| Saturday | 9 AM–9 PM |
| Sunday | 9 AM–5 PM |
| Monday | Closed |
| Tuesday | 9 AM–9 PM |
| Wednesday | 9 AM–9 PM |
Services
… View moreAddress and Contact Information
Address: 4365 Inverness Dr, Post Falls, ID 83854
Phone: (208) 773-0773
Website: https://www.highlandsdayspa.com/
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Spa Packages | Massage, Skin, Facials – Aiyanna Wellness Spa
Come experience a rejuvenating retreat for your body, mind, and spirit. From head to toe, our professional massage therapists, skin and nail technicians …
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4365 Inverness Dr, Post Falls, ID 83854. Get Directions · Rating · 4.4. (7 reviews) · 17 people checked in here · (208) 773-0773 · http://www.highlandsdayspa.com/.
Reviews
Patricia Iiams
Hands down the best massage I’ve ever received. I bought The Stress Relief package and loved every minute of it. As this was my first time in, the staff did a great job explaining how things work and were to go. I received a reminder text a couple days before my appointment and my confirmation email reminded me that I needed to show up about 15-30minutes before my appointment in order for my massage not to be cut short. Leah did a fantastic job with the massage. She listened to my where my problem spots were and was very professional. I love that they don’t make you sit down with a clipboard and write down your requests on a figurine. Felt very pampered. Thank you so much!
… moreWilliam Newhall
I have used the services of the Day Spa for over a year now. In the past I have received good service but I have seen a deterioration of that service over time. There have obviously been staffing issues and building issues. I normally book a facial with Elizabeth who is very, very good at what she does and I have no complaints about the facials that I have received. Last spring the issues started with a requirement that I MUST have a credit card number on file so that I can be charged if I don’t show up for my appointment. I accepted that issues although I was a little put off by the fact that I have never missed an appointment before. Over the past months I have booked my future appointment in person while at the Spa when paying for my facial. The service is supposed to include the ability to use the sauna before or after my facial but the sauna has not been working on more than one occasion. Additionally, at one appointment there were no lockers available and, therefore I was unable to change clothes before my facial and, obviously, unable to use the sauna if I chose to do so. These issues were annoying but nothing compared to what occurred earlier this week. I received my reminder text a couple of days in advance and I responded that I would be there for my appointment. I had my facial and was at the front desk preparing to pay for that facial (and to book a future appointment) when I was informed that prices had changed and I would owe more than I anticipated for my facial! I was stunned speechless. At no time prior to my appointment was I informed that any price changes had occurred. The opportunity to inform me was present when I booked the appointment and when I was sent a reminder about the appointment. There is no excuse for not informing me PRIOR TO THE APPOINTMENT about the price changes. When I had time to calm down, the next morning, I attempted to call the Spa to discuss the issue. No one answered the phone which is also something that has occurred a number of times when I have attempted to make contact. After several attempts to call I chose to use their website email process to inform them of my concerns and of how unhappy I am about the situation. I requested that they contact me and did demand that my credit card information be removed from their system.
… moreAshley Spangrude
I wanted to give a detail review so patrons know what to expect. My husband treated me to a massage and facial here for my birthday. It was my first time at Highlands but the photos on the website showed windows with beautiful views in the sitting area so I was looking forward to a relaxing day with a beautiful view. This is not the case unless you have a spa party or a certain couples package. The normal “lounge” area is in a hall way with a lot of people constantly walking by. I was shown to the changing area and given a locker, robe and body wrap. The spa was kept clean, used cups cleaned up promptly. Definitely a plus. There wasn’t really an area to undress in private unless the shower or toilet area was available. There is one shower and one toilet. They don’t give you a towel for the shower or tell you where to get one. After improvising and using a bunch of hand towels to dry off with, I asked a worker if they had bath towels and was told they are in the cabinet. After trying to open 3 locked cabinets I finally found them. My massage with Misty was fantastic. She alone is the reason I would come back. My facial (not sure the girl even introduced herself) felt rushed and impersonal. When quickly asked if I had any areas of concern that brought me in today, I told her I had a lot of black heads. When I’ve gotten facials at other places extractions were part of it. After the facial was over and there was no attention paid to my concern of black heads I asked if that was something I had needed to pay extra for. She told me it was only included in the higher facial package. That should have been mentioned when I told her what my skin concern was. The music was interesting, it went from loud to really soft to completely quiet multiple times during my 3 hour visit there. If this was my first time at a spa I would think it was fine. But I’ve been to all sorts of spas in multiple countries, from mom and pop spas to The Four Seasons spas so I know what makes and breaks the spa experience. I’m hoping the owner will read these suggestions and consider implementing some to take their business to the next level, making this a place that the community finds rest and relaxation at.
… moreNichole Collins
To preface my review, I’ve been to Highlands 2 or 3 times in the past 15 years and always had great experiences. I took 2 friends this past weekend for a pre-baby celebration for the mama-to-be.
… moreTammy Sandoval
The only place I go to get my eyebrows waxed by Elizabeth. And if you do multiple spa services make sure to take the time to sit in the sauna. Nice to environment and the staff is always pleasant. Also a cute little boutique to shop in that is great for finding unique gifts.
… moreJessica True
Made a last minute spa pedicure reservation for myself and my 13 year old niece – whenever she visits we usually go to a standard nail salon for a pedicure, but since it was her bday we decided to do something special. The ladies were AMAZING!
… moreTara Wolf
I have been going to highlands day spa for over 20 years. I had forgot to put an appointment in my calendar and missed it. First appointment I have missed. They charged me 100%. I would just like to say they canceled on me 3 times last minute in the last year and a half with no gift certificate because they couldn’t make the appointment. I was kind and gracious to these circumstances. After a long relationship with Highland Day Spa it’s over. I sure do wish Jeanne still owned it!!!
… moreAbigail Heath
We had nail appointments booked for a wedding we are in this weekend. They called and canceled the appointment with barely 48 hours notice and did nothing to make it right. The appointment was made weeks ago, and now we will not be able to find openings anywhere else with this short of notice. I would think they would have done everything possible to help us make other arrangements given the circumstances, but the receptionist who called offered us nothing…said we could reschedule for a future appointment. After the wedding. Yeah, supremely unhelpful. I will not be returning. If I can not count on an appointment I made weeks in advance for a WEDDING, that is just bad business.
… moreMari Stewart
I always enjoy my time spent at the highlands day spa. I’ve been going sporadically for many years. The massages I’ve received are great and I appreciate that I’m able to use the sauna.
… moreSandi Shadowsangel
I was gifted a mother’s day spa package. Being on social security I am on a very tight budget and could never afford such a gift for myself. When I was done I sat in the women’s restroom and balled. I was so grateful and overcome with emotion. I sent a picture and a text to my daughter thanking her for such a gift. There in my robe and glowing with appreciation I gathered myself together and went to the reception desk to check out. There were 2 women behind the desk and other then myself being there the room was empty. I told the ladies I had a wonderful experience and I said my massage was better than any foreplay I’ve ever had. I didn’t think anything of it. I’m a senior citizen and didn’t feel my comment was anymore than the lyrics in a lot of songs played on the radio. I definitely meant no harm to anyone. As I drove home I received a message from the manager of highland day spa, Margaret. Her message stated I would no longer be welcomed back to the spa due to my inappropriate comment I made to the reception desk. I cannot tell you how very shocked and hurt I was to read this. It absolutely ruined the entire gift! She ended he message telling me to have a great day. ??? I cannot tell my daughter what happened as I know it would hurt her as it did me. I had left a 20.$ to for each clinician that procedure me service which the front desk happily took. I think the manager statement was absolutely more inappropriate than the one I made. I will never recommend this place for anyone!
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