High Maintenance Salon Suites

Positive: Professionalism, QualityI have been getting my hair done here for 3 years now with Brittany. I’m very picky about my hair (blonde) and don’t trust anyone besides her, although I know the rest of the staff are great as well. Brittany is professional, kind and will go above and beyond to make sure you’re happy with the finished product. This is the best salon in town, in my opinion, and they aren’t worried about trying to sell you on extra products or up-charging you for countless different services (like another big/new salon in town.) Definitely recommend High Maintenance over and over again!Service: HairstylingI have been getting my hair done here for 3 years now with Brittany. I’m very picky about my hair (blonde) and don’t trust anyone besides her, although I know the rest of the staff are great as well. Brittany is professional, kind and will …More

I have been getting my hair done here for 3 years now with Brittany. I’m very picky about my hair (blonde) and don’t trust anyone besides her, although I know the rest of the staff are great as well. Brittany is professional, kind and will go above and beyond to make sure you’re happy with the finished product. This is the best salon in town, in my opinion, and they aren’t worried about trying to sell you on extra products or up-charging you for countless different services (like another big/new salon in town.) Definitely recommend High Maintenance over and over again!

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueBrittany Hermes is by far the best hairstylist that has ever done my hair. She is an expert at blondes! She’s professional, kind and very knowledgeable. I also love the personal rooms that the stylists have. I’ve known the owner, Sherry for years! Great top notch salon.Service: Hairstyling

Brittany Hermes is by far the best hairstylist that has ever done my hair. She is an expert at blondes! She’s professional, kind and very knowledgeable. I also love the personal rooms that the stylists have. I’ve known the owner, Sherry for years! Great top notch salon. Hairstyling

Critical: ProfessionalismAfter carefully reading reviews, the fact that the owner of this salon cannot take constructive criticism is extremely embarrassing and very unprofessional! Not everyone is going to have a great experience nor “like” your salon ! The way the owner speaks’ to clients who don’t have a positive experience, is appalling and extremely childish! The customer is always right! You should know that owning a business and all! I’m embarrassed for her! After carefully reading reviews, the fact that the owner of this salon cannot take constructive criticism is extremely embarrassing and very unprofessional! Not everyone is going to have a great experience nor “like” your salon ! The way …More

After carefully reading reviews, the fact that the owner of this salon cannot take constructive criticism is extremely embarrassing and very unprofessional! Not everyone is going to have a great experience nor “like” your salon ! The way the owner speaks’ to clients who don’t have a positive experience, is appalling and extremely childish! The customer is always right! You should know that owning a business and all! I’m embarrassed for her!

Critical: Cleanliness, Professionalism, ValueI was expecting great service off a recommendation from a friend from years ago, but I got exactly the opposite. Whatever you do- don’t book with Reena. My experience was extremely unprofessional and her tools were not clean despite a pandemic. I have never received worse service or attitude.I had booked more than a week in advance to get curls done for an event. I called multiple times and left messages asking if they got my appointment and if they were able to do curls. I did not hear anything back for days. I thought everything was fine, so I went into my appointment the day of. While Reena was cutting my hair, she decided to mention that she could not do curls. I had specifically went in for a hair cut and curls. So, it was a waste of my time that she had not bothered to call me back after listening to my message. Her response was that it was too late for her to call back and so she didn’t want to. I ended up getting a service I did not want in the first place.Next, her tools were unclean. During the course of the treatment, some kind of dye got into my pants. The stain was purple and she immediately refused to take responsibility for it. Instead, she kept insisting that it was my red hoodie (purple and red are not the same color). I was already frustrated that she was unprofessional and her tools unclean- I got a service I did not want and my calls were never returned. I figured it would come off, so I put it in bleach when I got home. It is permanently ruined and lost me $80 worth of clothing. When I asked for a refund, Reena denied all responsibility and said if I couldn’t prove it she wouldn’t give me a refund. This was extremely dishonest and unprofessional.If Reena is like this I can only assume how the rest of the salon professionals are. I have never received worse service and I will not be going back. If you want professional, communicative, and clean service, look elsewhere.Service: HaircutI was expecting great service off a recommendation from a friend from years ago, but I got exactly the opposite. Whatever you do- don’t book with Reena. My experience was extremely unprofessional and her tools were not clean despite a …More

I was expecting great service off a recommendation from a friend from years ago, but I got exactly the opposite. Whatever you do- don’t book with Reena. My experience was extremely unprofessional and her tools were not clean despite a pandemic. I have never received worse service or attitude.