High Maintenance

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueExcellent salon, with friendly knowledgeable stylists. Always the first place I recommend to anyone seeking a new stylist. I see Erica but have seen the work of the others every time I am there.The environment is fun and fresh. Doesn’t feel like a stuffy salon at all.Excellent salon, with friendly knowledgeable stylists. Always the first place I recommend to anyone seeking a new stylist. I see Erica but have seen the work of the others every time I am there. …More

Excellent salon, with friendly knowledgeable stylists. Always the first place I recommend to anyone seeking a new stylist. I see Erica but have seen the work of the others every time I am there.

Critical: Professionalism, Punctuality, Quality, ValueI didn’t want my hair dyed all I wanted was a detoxing shampoo and an olaplex treatment. I was told I needed highlights in which that turned my hair Gray, white, blue and orange. Liz Bean, refused to fix it I have proof she charged me $175 and even told me sorry, I can’t finish blow drying your hair because my other customer is going to walk out because she was behind. I had to go to another salon to have my hair fixed and pay another hundred and some dollars because she refused to. In addition, I asked for a refund and then she blocked me very unprofessional I have tons of pictures and the salon that I went to that could fix it asked me if I tried to dye it myself with box coloring because it was so bad. I have been going there for 11 years but have only seen “Tresea” and now I know why. I do not recommend Liz Bean, unless you want your hair damaged and you want to have to go somewhere else to have it fixed because she will refuse to fix it and block you, plus she will refuse to refund all the money that you paid!!I guess her pocketbook means more to her then her customers feelings and how her customers hair turns out. Mistakes happen it’s how she handled it that was wrong and unprofessional.I have before she messed up my hair pictures, after she messed up my hair pictures and pictures from the other salon I had to go to because she saw nothing wrong with it and refused to fix it and blocked me when I asked for a refund.It wasn’t a color correction!!!!As I stated I only wanted a detoxing shampoo and olaplex treatment, Liz Bean said to do highlights and no I didn’t want multiple visits or a color done to my hair.Poor management and now the lady she rushed me out for messaged me that Liz Bean also completely messed up her hair.No I do not know this lady she looked me up.Her message to me below!!Hi my name is Roxann. I was wondering if Liz Bean did your hair this past Tuesday. Because if she was she does horrible hair. I happen to see your name on a review and look it up on Facebook. The picture looked like you and was wondering if it was you. If it was you I was the one waiting for her to finish your hair. I messaged Liz Bean and she told me the exact thing as you. That she didn’t see nothing wrong with my hair. I paid $170. Now I have to pay someone else to correct mine as well. If not sorry to bother you.Liz Bean, needs to make this right and refund because she doesn’t listen to her customers.Service: Hair coloringI didn’t want my hair dyed all I wanted was a detoxing shampoo and an olaplex treatment. I was told I needed highlights in which that turned my hair Gray, white, blue and orange. Liz Bean, refused to fix it I have proof she charged me $175 …More

I didn’t want my hair dyed all I wanted was a detoxing shampoo and an olaplex treatment. I was told I needed highlights in which that turned my hair Gray, white, blue and orange. Liz Bean, refused to fix it I have proof she charged me $175 and even told me sorry, I can’t finish blow drying your hair because my other customer is going to walk out because she was behind. I had to go to another salon to have my hair fixed and pay another hundred and some dollars because she refused to. In addition, I asked for a refund and then she blocked me very unprofessional I have tons of pictures and the salon that I went to that could fix it asked me if I tried to dye it myself with box coloring because it was so bad. I have been going there for 11 years but have only seen “Tresea” and now I know why. I do not recommend Liz Bean, unless you want your hair damaged and you want to have to go somewhere else to have it fixed because she will refuse to fix it and block you, plus she will refuse to refund all the money that you paid!!