Heavy Hitters Barbershop

Critical: Professionalism, QualityIve seen exceptional reviews about this establishment so I decided to go in for a trim haircut, however, I was assigned what appeared to be a barber in training. As a result of his lack of experience, I spent almost an hour waiting for him to cut my hair properly. Another barber who had more supposed experience took over to complete the haircut herself and my hair ended much shorter than what I requested. Moreover, as she was using shorter clipper gaurds, she roughly pressed the clippers against the back of my neck leaving it painfully irritated and red for the next two days. When reporting this to the manager, I was met with unprofessionalism and he wouldnt take responsibility for the situation. I was still expected to pay in full despite getting a haircut I had not asked for and being in pain. You would expect nothing but a quality haircut from a barbershop that charges 25 dollars just for a trim but Heavy Hitters proved otherwise. Overall, an unpleasant experience and will not be going again. Would not reccomend.Ive seen exceptional reviews about this establishment so I decided to go in for a trim haircut, however, I was assigned what appeared to be a barber in training. As a result of his lack of experience, I spent almost an hour waiting for him …More

Ive seen exceptional reviews about this establishment so I decided to go in for a trim haircut, however, I was assigned what appeared to be a barber in training. As a result of his lack of experience, I spent almost an hour waiting for him to cut my hair properly. Another barber who had more supposed experience took over to complete the haircut herself and my hair ended much shorter than what I requested. Moreover, as she was using shorter clipper gaurds, she roughly pressed the clippers against the back of my neck leaving it painfully irritated and red for the next two days. When reporting this to the manager, I was met with unprofessionalism and he wouldnt take responsibility for the situation. I was still expected to pay in full despite getting a haircut I had not asked for and being in pain. You would expect nothing but a quality haircut from a barbershop that charges 25 dollars just for a trim but Heavy Hitters proved otherwise. Overall, an unpleasant experience and will not be going again. Would not reccomend.