Head2Toe Salon & Spa

Positive: Cleanliness, Professionalism, Quality, ValueI have been going to see Julia for my hair care needs for about a year now. I am so happy I found someone such as herself that provides over the top quality service and attention to detail ( very hard to come by). I get my eyebrows waxed and my hair done by her every 6 weeks and have had my hair colored. Excellent prices for the quality services that she offers. Worth every penny and I would recommend her services to anyone! You will not be disappointed and will leave looking and feeling great! Services: Hairstyling, Body waxingI have been going to see Julia for my hair care needs for about a year now. I am so happy I found someone such as herself that provides over the top quality service and attention to detail ( very hard to come by). I get my eyebrows waxed …More

I have been going to see Julia for my hair care needs for about a year now. I am so happy I found someone such as herself that provides over the top quality service and attention to detail ( very hard to come by). I get my eyebrows waxed and my hair done by her every 6 weeks and have had my hair colored. Excellent prices for the quality services that she offers. Worth every penny and I would recommend her services to anyone! You will not be disappointed and will leave looking and feeling great!

Critical: Quality, ValueI can only speak for the services I received, which were a gel manicure with French tip and a pedicure w/o polish. The polish on the manicure was extremely uneven. When I initially sat down I stated that I was unsure about doing to the French due to the length of my nails, but was encouraged to continue with this add on service. Just a day later, the polish has already chipped/peeled on certain fingers due to it being on my skin as well as the nail. The polish job itself is extremely uneven both from nail to nail as well as from side to side on the individual nails. I just couldn’t bring myself to say anything when I was there as I have to assume they thought it looked good. As for the pedicure, I did not find it relaxing. The results were okay, but the setup of the service leaves something to be desired. I will not be a return customer.Services: Pedicure, ManicureI can only speak for the services I received, which were a gel manicure with French tip and a pedicure w/o polish. The polish on the manicure was extremely uneven. When I initially sat down I stated that I was unsure about doing to the …More

I can only speak for the services I received, which were a gel manicure with French tip and a pedicure w/o polish. The polish on the manicure was extremely uneven. When I initially sat down I stated that I was unsure about doing to the French due to the length of my nails, but was encouraged to continue with this add on service. Just a day later, the polish has already chipped/peeled on certain fingers due to it being on my skin as well as the nail. The polish job itself is extremely uneven both from nail to nail as well as from side to side on the individual nails. I just couldn’t bring myself to say anything when I was there as I have to assume they thought it looked good. As for the pedicure, I did not find it relaxing. The results were okay, but the setup of the service leaves something to be desired. I will not be a return customer.

Critical: Professionalism, Quality, ValueSo you guys don’t even want to know. I went to this woman, I showed her a couple of pictures which all showed blonde. My hair color was a little warm to begin with. She then decided to basically baliage my hair which would leave this warmth against the cool tone foils she lifted me to. Then left a block of blonde right in the front basically to my scalp. I DID NOT ask for that. Because of her choice technique wise she had me there for 7 hours. At the end, I then asked what she had the next day and she answered with, why what do you want? So I then felt bad about asking her to fix it because I was already there for 7 hours. ( This was Friday) she is closed Sunday and mondays and I obviously asked about Saturday and got the attitude. (Who would want to come if you feel unwanted?) I could tell she was frustrated and wanted to be done. So I left my hair for a couple of days and then just had to call her. Just got off of the phone with her. She was UNBELIEVABLY unprofessional. She basically defended herself instead of listening to me at all. I am a stylist and she decided to play that card on me. No, you didn’t do a great job and when I asked what you were doing the next day you answer with, why what do you want and attitude. That’s not even my major problem. It’s how unprofessional she was! She told me she was not going to refund me and hung up on me. I then called back, I said I have worked in plenty of high end salons and a client would never be treated this way. She told me once again that she was not going to refund me and yet again, hung up on me. I would never leave a review because I know how bad that can be but omg! This woman had me at awe with how unprofessional she was and how terrible of a business owner she is. If a stylist doesn’t do something that is desirable by the client it should always be fixed (not with an attitude) or another stylist fixes it if the client isn’t comfortable. Since she is the only stylist in the salon she should have refunded me at least half of the 300 (60 for the tip) or at least apologized and made me feel more comfortable. Terrible terrible business owner. Don’t go there if your not a regular of hers. I’m just appalled with her. I hate leaving reviews but for her to hang up on me twice and not he apologetic at all is unacceptable.So you guys don’t even want to know. I went to this woman, I showed her a couple of pictures which all showed blonde. My hair color was a little warm to begin with. She then decided to basically baliage my hair which would leave this warmth …More

So you guys don’t even want to know. I went to this woman, I showed her a couple of pictures which all showed blonde. My hair color was a little warm to begin with. She then decided to basically baliage my hair which would leave this warmth against the cool tone foils she lifted me to. Then left a block of blonde right in the front basically to my scalp. I DID NOT ask for that. Because of her choice technique wise she had me there for 7 hours. At the end, I then asked what she had the next day and she answered with, why what do you want? So I then felt bad about asking her to fix it because I was already there for 7 hours. ( This was Friday) she is closed Sunday and mondays and I obviously asked about Saturday and got the attitude. (Who would want to come if you feel unwanted?) I could tell she was frustrated and wanted to be done. So I left my hair for a couple of days and then just had to call her. Just got off of the phone with her. She was UNBELIEVABLY unprofessional. She basically defended herself instead of listening to me at all. I am a stylist and she decided to play that card on me. No, you didn’t do a great job and when I asked what you were doing the next day you answer with, why what do you want and attitude. That’s not even my major problem. It’s how unprofessional she was! She told me she was not going to refund me and hung up on me. I then called back, I said I have worked in plenty of high end salons and a client would never be treated this way. She told me once again that she was not going to refund me and yet again, hung up on me. I would never leave a review because I know how bad that can be but omg! This woman had me at awe with how unprofessional she was and how terrible of a business owner she is. If a stylist doesn’t do something that is desirable by the client it should always be fixed (not with an attitude) or another stylist fixes it if the client isn’t comfortable. Since she is the only stylist in the salon she should have refunded me at least half of the 300 (60 for the tip) or at least apologized and made me feel more comfortable. Terrible terrible business owner. Don’t go there if your not a regular of hers. I’m just appalled with her. I hate leaving reviews but for her to hang up on me twice and not he apologetic at all is unacceptable.