Harry Charles Salon & Spa

Critical: Professionalism, Quality, ValueGabby did a partial highlight on October 16th and on October 20th 4 days later this is what my hair looked like (see pics where I’m wearing a black shirt) I messaged her on instagram and told her what was going on and she glazed it again. My hair continued to turn brassy and warm so she told me to book a full highlight and that she promised to fix it. I was there on Saturday from 9:15 in the morning until 4:30 pm because Gabby couldn’t get my color correct. The first toner she used was too dark. She put a second toner in that turned my hair yellow and brassy and warm. She put a third toner in and at this point I needed to leave after being there all day and left completely unhappy with my color. Gabby stated there was nothing else she could do except wait a week and see if another toner would be better. Didn’t offer for me to speak to a manager or even ask someone for help in correcting my color. I called on Sunday morning and spoke to Quinn and requested that another person who is better and more experienced with color fix my hair and she advised me that there would be a charge for that since it’s not the same stylist as the original. For obvious reasons I don’t want Gabby touching my hair ever again so I said forget it. $175.00 is a lot of money to spend on really terrible coloring. Thats on top of the $140.00 I spent on a horrible partial highlight back in October and I honestly wish I would have learned my lesson then. Instead I trusted Gabby and that was a huge mistake in my judgement. I requested a refund from the manager Melissa who said she needed to speak with the owner and they refused to issue a refund. I spent $300 instead at Hairstories in Babylon and the actual owner of that salon Chase, color corrected the mess that Gabby left of my hair. I will NEVER step foot in this salon again and am writing this review as a warning to anyone who is thinking about using them for color. Do not recommend at all. $315 wasted when I could have just gone to Hairstories. Lesson learned! It also says a lot that they offer a Groupon for this salon, where they book you with “select” inexperienced stylists/colorists. YOU GET WHAT YOU PAY FOR.Gabby did a partial highlight on October 16th and on October 20th 4 days later this is what my hair looked like (see pics where I’m wearing a black shirt) I messaged her on instagram and told her what was going on and she glazed it again. …More

Gabby did a partial highlight on October 16th and on October 20th 4 days later this is what my hair looked like (see pics where I’m wearing a black shirt) I messaged her on instagram and told her what was going on and she glazed it again. My hair continued to turn brassy and warm so she told me to book a full highlight and that she promised to fix it. I was there on Saturday from 9:15 in the morning until 4:30 pm because Gabby couldn’t get my color correct. The first toner she used was too dark. She put a second toner in that turned my hair yellow and brassy and warm. She put a third toner in and at this point I needed to leave after being there all day and left completely unhappy with my color. Gabby stated there was nothing else she could do except wait a week and see if another toner would be better. Didn’t offer for me to speak to a manager or even ask someone for help in correcting my color. I called on Sunday morning and spoke to Quinn and requested that another person who is better and more experienced with color fix my hair and she advised me that there would be a charge for that since it’s not the same stylist as the original. For obvious reasons I don’t want Gabby touching my hair ever again so I said forget it. $175.00 is a lot of money to spend on really terrible coloring. Thats on top of the $140.00 I spent on a horrible partial highlight back in October and I honestly wish I would have learned my lesson then. Instead I trusted Gabby and that was a huge mistake in my judgement. I requested a refund from the manager Melissa who said she needed to speak with the owner and they refused to issue a refund. I spent $300 instead at Hairstories in Babylon and the actual owner of that salon Chase, color corrected the mess that Gabby left of my hair. I will NEVER step foot in this salon again and am writing this review as a warning to anyone who is thinking about using them for color. Do not recommend at all. $315 wasted when I could have just gone to Hairstories. Lesson learned! It also says a lot that they offer a Groupon for this salon, where they book you with “select” inexperienced stylists/colorists. YOU GET WHAT YOU PAY FOR.

Positive: Cleanliness, Professionalism, Punctuality, QualityI was very happy to see my original hair consultant, Gabby!This was my third visit there and I had her the first time and not onlyis she very knowledgeable and professional, she is very personable!Was disappointed on my second visit as I wanted to try a shade lighter,but my hairstylist then had premixed the color and left me with nochoice.The cons: website for appointments only allow you to schedule oneservice at a time and it can be a bit pricey.AndServices: Hairstyling, HaircutI was very happy to see my original hair consultant, Gabby!This was my third visit there and I had her the first time and not onlyis she very knowledgeable and professional, she is very personable! …More

I was very happy to see my original hair consultant, Gabby!

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueVery clean and professional environment. I worked with Gabby and she was very informative when she was doing my haircut and color in my hair. She was very informative and took good care of me. The owner is very attentive with his business, walks around and checks on his crew and guests! Would highly recommend Gabby for fun colors and great conversation. Thanks for the confidence Harry Charles Salon!Services: Hairstyling, HaircutVery clean and professional environment. I worked with Gabby and she was very informative when she was doing my haircut and color in my hair. She was very informative and took good care of me. The owner is very attentive with his business, …More

Very clean and professional environment. I worked with Gabby and she was very informative when she was doing my haircut and color in my hair. She was very informative and took good care of me. The owner is very attentive with his business, walks around and checks on his crew and guests! Would highly recommend Gabby for fun colors and great conversation. Thanks for the confidence Harry Charles Salon!