Address and Contact Information
Address: 23980 Chagrin Blvd, Beachwood, OH 44122
Phone: (216) 832-7800
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Hands for Healing Massotherapy, Beachwood – Groupon
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Reviews
Linda Robertson Reinhardt
Either they are not attentive to detail or they lack basic respect for customer requests for callbacks. Bought massage via Groupon because they have evening hours. When I called March 4, 2021 to make the appointment I had to leave a voicemail and asked them to return my call after 3PM because I’m a nightshift schedule person. FWIW I use an app on my phone as a sleep aid and though set to silent, with the app running/headphones in calls ring through (???) so I’m /always/ specific about callbacks when I have to leave a message. Besides, after 3 is when I’m actually available to discuss appointment times. Seems like an easy, no-brainer request, right? Nope. Apparently not. They disregarded it and called—4 days later—at 10:12 AM. I was annoyed but overlooked it…. Had to schedule 5 weeks out to get an evening appointment. THEN it happened AGAIN. I learned 5 days in advance that on the day of my appointment an out-of-town family member was coming to visit for the afternoon/evening. So, I called to reschedule my appointment. I left a voicemail and again /specifically/ asked them to call after 3PM and stated why. The next day they called at 10:07 AM anyway. WHY? For the 2nd time, they completely disregarded my request and blatantly and needlessly trashed my sleep. How could anyone feel comfortable/at ease about going there after being treated like that? Groupon refunded me.
… moreAbigail Pierce
If you value your time and money, do not go here. I bought a Groupon deal for a deep tissue massage and called around May/June for an appointment. They don’t have any evening and barely any weekend hours available so I they weren’t able to schedule me until the middle of August for a morning appointment. When I got there for my appointment, I learned that they had double booked. The receptionist had scheduled me in their computer system, but the owner didn’t have it on her paper calendar. I was patient and re-scheduled for two weeks later. I arrived 15 minutes early in order to sign any paperwork and the office door was locked. I knocked on the door and attempted to call the office with no response. Another worker in the office building had to let me in after standing in the hall for 10 minutes. The office/reception area was empty and I waited another 10 minutes, 5 minutes past my scheduled appointment time, before leaving. This business wasted my time on multiple occasions and due to their unprofessionalism. My next task will be to contact Groupon to get my money back…
… moreTina Ash
She is a life saver. Not just a massage but a medical massage. She is kind and intelligent. Knows her job and does it very well!! I very highly recommend her to everyone i know!!
… moreIan Sowa
Amazing!!! Never felt better after a message then I did after my session with Kristie. I won’t go anywhere else.
… moreRonda S Andrews
Very knowledgeable about the service they provide. Helped to heal my neck pains
… more