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Hand & Stone specializes in the very highest quality massage and facial services at affordable prices. We strive to make the soothing wonder of the massage experience accessible to more people. That turns a massage or facial into that rare breed of products and services; an affordable luxury. Now you can soothe your sore, aching, stressed out mind and body as often as you desire. We are open seven days a week with extended hours to help ensure we can meet your demanding schedule. Call our spa today to schedule an appointment.
Located In: Village Crossroads
Appointments: handandstone.com
Hours
| Monday | 8:30 AM–9 PM |
| Tuesday | 8:30 AM–9 PM |
| Wednesday | 8:30 AM–9 PM |
| Thursday | 8:30 AM–9 PM |
| Friday | 8:30 AM–9 PM |
| Saturday | 8:30 AM–9 PM |
| Sunday | 8:30 AM–9 PM |
Services
… View moreAddress and Contact Information
Address: 4727 E Cactus Rd #115, Phoenix, AZ 85032
Phone: (602) 842-0604
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Reviews
Cass XX
I was visiting from Colorado on a work trip and I was super happy with my service. Booked same day with quite a few options for a deep tissue with a female therapist. My conversation with the manager before my service was super delightful and the massage Jennifer gave me is one of the best deep tissue sessions I’ve had. And I’ve seen a LOT of different therapists. A1
… moreAlysha Ruff
Went here with my sister for massages. The massages were great! However, I did 2 add ons and paid like $30 for the add ons, and the massage itself. I come to find out that they are not add ons to the massage, they just replace the massage time. So I had less massage time, and still paid for the whole service, and the add ons. Silly. I was disappointed about that…I wouldn’t have added on add ons if I’d have known it was to replace the massage.
… moreRaquel Salgado
I called this location to book my appointment at least 3 weeks ahead. I purchased gift cards at my location in FL to give as gifts and still had some available. I asked to book appointments for myself with my package and my friends with the gift cards. I was told they had to use them for 2 appointments. I was told in the location I purchased them that they could be used as upgrades. So I only booked my appointment. I booked a 2 hours with hymalayan and cbd. I got there about 10 minutes late. I walked in the door and was escorted back. They did not have me fill out the intake forms. I got ready for the massage and therapist left the lights on high. Started the massage without washing his hands. He did not know what he was doing with the stones. He just rubbed them up and down . This really was the worst massage ever and he even cut it short and didn’t give the full 100 minutes. I would not recommend this location at all.
… moreAaron Lee
I looked for a great place for a massage for years but not as much as the QB from the Browns. I can’t see myself ever have to find another one becasue this is the BEST. I won’t mantion my therapist’s name becasue I don’t want them/he/she to be too busy to get an appointment!!! H&S is the BEST!!!
… moreJame T
Positive: Professionalism, QualityI have been going for a while now and this has been the only massage place I’ve gone to. I love McKenna after trying a few of the other massage therapists. She was really friendly and made me comfortable. I have felt the most relaxed in a long time and the hot stone enhancement was an awesome idea! No one has ever worked on my neck and that was amazing! She did the right amount of pressure and was able to get most of my knots out! I love this place! The ladies are always super sweet and help answer my questions. I’m also glad I got a membership because it helps me pay less and do monthly massages.I have been going for a while now and this has been the only massage place I’ve gone to. I love McKenna after trying a few of the other massage therapists. She was really friendly and made me comfortable. I have felt the most relaxed in a …More
I have been going for a while now and this has been the only massage place I’ve gone to. I love McKenna after trying a few of the other massage therapists. She was really friendly and made me comfortable. I have felt the most relaxed in a long time and the hot stone enhancement was an awesome idea! No one has ever worked on my neck and that was amazing! She did the right amount of pressure and was able to get most of my knots out! I love this place! The ladies are always super sweet and help answer my questions. I’m also glad I got a membership because it helps me pay less and do monthly massages.
Vicki Scheel
The first massage I had was not a good fit between me and the therapist. I spoke with the front desk and they suggested Dylan would be a good fit for me. Oh my, was she ever right. Dylan is intuitive, he listens and he knows his stuff. I immediately booked a 2 hour with him the next week. He is nothing short of amazing and they have the best front desk personnel of any hand and stone I have been to. This last visit was a 90 min. They were 7 minutes late taking me to the room and early finishing. Disappointing.
… moreHeather Blagaich
The front desk staff was amazing unfortunately the facial part of my visit wasn’t the best. My esthetician was very sweet but it wasn’t a great facial by any means. She spent a lot of time prepping during the facial so there wasn’t a lot of time spent on my skin. To be fair I did add the microderm abrasion because she told me it would take place of extractions ( which in my experience doesn’t take very long).The microderm took awhile because she had to keep stopping to prep the machine.
… moreLinda Folkman
I booked two appointment for my partner and I on the 4th. The appointment was at 1:00. We walked in at 1:02. I know this because I got a phone call as we opened the door. They wanted us to fill out a long form. It took about 5-10 minutes to finish it. I had booked two 1 hour Hot Himalyan Rock massages. I got at 45 min. massage and my partner got about a mere 30 mins. I received a full back, full arms, and front /back leg massage and was fairly happy. My partnership just got a BACK massage. His massage theapist complanied that we were 30 mins late and proceed to talk about his music for the full length of the time. Of course they charged the full $109. I would also suggest pictures of the theapist on the web page so that the client can select the masseuse they would like. DON’T GO HERE!! We were completely dissatified and this was NOT AT ALL A RELAXING PART OF OUR VACTION.
… moreMina Swarms
Unfortunately, I have to rate this location a one star. I have had a membership with Hand and Stone for about 11 years and only went to this location. During the thick of the pandemic the owners changed over, we were sad but understood the reasons why the previous owner sold.
… moreAngie Evans
Great massage with Dylan! I loved his holistic approach to massage, he did an awesome job and really helps ease my back pain in just one service. Super grateful! I didn’t hit 5 stars, only because the front end staff seem super focused on the sales aspect of things and getting memberships sold. I understand mentioning things, but it felt really pushy and took away from the relaxing experience. If there’s a way to tone that down in the future, while still offering the memberships, that would feel a bit more balanced and inviting in my opinion. I may find another clinic to go to based off that portion of the experience, but use Hand & Stone as a backup for last minute needs. Highly recommend Dylan if you’re looking to relax, but also heal your body.
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