Hand & Stone specializes in the very highest quality massage and facial services at affordable prices. We strive to make the soothing wonder of the massage experience accessible to more people. That turns a massage or facial into that rare breed of products and services; an affordable luxury. Now you can soothe your sore, aching, stressed out mind and body as often as you desire. We are open seven days a week with extended hours to help ensure we can meet your demanding schedule. Call our spa today to schedule an appointment.
Located In: Keystone Shoppes
Appointments: handandstonekeystone.com
Hours
Monday | 9 AM–9 PM |
Tuesday | 9 AM–9 PM |
Wednesday | 9 AM–9 PM |
Thursday | 9 AM–9 PM |
Friday | 9 AM–9 PM |
Saturday | 9 AM–8 PM |
Sunday | 10 AM–6 PM |
Services
… View moreAddress and Contact Information
Address: 8505 Keystone Crossing Suite C, Indianapolis, IN 46240
Phone: (317) 550-1428
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Hand & Stone Massage and Facial Spa in Indianapolis, IN
Call Hand and Stone Massage and Facial Spa in Indianapolis, IN at 317-550-1428 now for Massage Therapist services you can rely on!
Hand and Stone Massage and Facial Spa
Hand & Stone offers professional Massage, Facial and Hair Removal services tailored to your individual needs. We are open seven days a week with extended hours …
Reviews
FrancesMary Loughead
I originally scheduled a “last minute 60min hot stone” massage and, unfortunately, had to reschedule. The front desk staff was very accommodating and understanding.
… moreKenda M
Shivonne was wonderful. She seems super knowledgeable and made me feel at ease throughout my facial. You can tell she enjoys her job. I highly recommend her services to anyone looking for a decent, customized facial. The reception staff were nice enough to get the job done.
… moreMonica Montgomery
Had a decent facial last month. Set another appointment for this month. I do not have a membership with H&S yet my card was charged for an appointment I canceled. I also spoke with Morgan this morning, terrible disposition, condescending tone, not representative of my idea of wellness and relaxation. Morgan stated she will have a manager call me tomorrow to discuss the cancellation fee. I never received documentation regarding the cancellation policy when second appointment was made nor did I sign anything giving permission to store my credit card past the first appointment.
… moreSteel Edge
Sarah was so pleasant and her suggestions was very helpful and awesome. The prices are the lowest in the area considering it’s Keystone At The Crossing. It smelled clean and everything was neat and beautiful. Got a gift card for a Christmas gift and the customer service was awesome. Thank you for providing great customer service.
… moreMichelle Taylor
My massage therapist Courtney was fabulous. She was friendly and customer focused. She gave attention to my areas of concern and I was fully relaxed when I left. My reason for giving a 3 star rating is because of how I was treated when I called to schedule my appointment. I explained that I received a gift card and had never been there before. The receptionist asked me for a credit card in case I cancel or miss my appointment. I told her I could give the numbers on my gift card. She said no and insisted I give a credit card number or I couldn’t move forward with scheduling my appointment. I ended up giving her my credit card information and let her know I felt like she displayed poor customer service.
… moreTyesha Miles
I have been coming here for a while, and I am always satisfied with services at this location. Yesterday I received the best massage ever (from RJ).
… moreLaNiah Ray-Reed
I am so pleased with my service here! Such a beautiful establishment. I received the intro facial by Shavonne. She was phenomenal. Kind, gentle, and informative! I got the extraction and detox mask, I already see a huge difference in my skin. I’m looking forward to my next visit!
… moreNikki Javit
Critical: CommunicationI signed up for a one hour massage and added on a peppermint scalp massage. I arrived 15 minutes early to my appointment. I also filled out all intake/consent forms online prior to my arrival. I understand the policy is that a one hour massage “includes a consultation”. I was asked the same 3 questions that were asked of me on my online intake form. No additional information was taken during my “consult”. This consult lasted an entire 30 seconds. I was not taken back to my appointment until 105pm and asked if I would like to concentrate on certain areas due to the appointment being a “late start”. I thought this was an odd comment as I arrived 15 minutes early and I was not late. My therapist told me he gave me an additional 5 minutes because he had to leave the room to get the peppermint oil which took additional time away from my massage. My one hour massage with an additional $15 add on scalp massage was done before 2pm. I do not understand how this is possible based on time alone, the fact the massage started late due to the staff and I added on an additional massage option which in my opinion should not take away time from the one hour massage. This should be clearly noted to customers when purchasing as I would not have upgraded to take away time from my massage.I signed up for a one hour massage and added on a peppermint scalp massage. I arrived 15 minutes early to my appointment. I also filled out all intake/consent forms online prior to my arrival. I understand the policy is that a one hour …More
I signed up for a one hour massage and added on a peppermint scalp massage. I arrived 15 minutes early to my appointment. I also filled out all intake/consent forms online prior to my arrival. I understand the policy is that a one hour massage “includes a consultation”. I was asked the same 3 questions that were asked of me on my online intake form. No additional information was taken during my “consult”. This consult lasted an entire 30 seconds. I was not taken back to my appointment until 105pm and asked if I would like to concentrate on certain areas due to the appointment being a “late start”. I thought this was an odd comment as I arrived 15 minutes early and I was not late. My therapist told me he gave me an additional 5 minutes because he had to leave the room to get the peppermint oil which took additional time away from my massage. My one hour massage with an additional $15 add on scalp massage was done before 2pm. I do not understand how this is possible based on time alone, the fact the massage started late due to the staff and I added on an additional massage option which in my opinion should not take away time from the one hour massage. This should be clearly noted to customers when purchasing as I would not have upgraded to take away time from my massage.
Lexi Landis
Positive: Communication, Professionalism, QualityI’ve recently switched to this location from the Carmel one, and I absolutely love it. I’ve had wonderful massages with Christina, and I just got done with an incredible facial from Kay. I’m glowing! It’s a relaxing atmosphere and I’ve only had high quality service here. When I had had an issue, I was able to speak with the owner who was not only kind but handled the problem swiftly and professionally. The admin ladies at the front are always welcoming. I highly recommend this location!I’ve recently switched to this location from the Carmel one, and I absolutely love it. I’ve had wonderful massages with Christina, and I just got done with an incredible facial from Kay. I’m glowing! It’s a relaxing atmosphere and I’ve only …More
I’ve recently switched to this location from the Carmel one, and I absolutely love it. I’ve had wonderful massages with Christina, and I just got done with an incredible facial from Kay. I’m glowing! It’s a relaxing atmosphere and I’ve only had high quality service here. When I had had an issue, I was able to speak with the owner who was not only kind but handled the problem swiftly and professionally. The admin ladies at the front are always welcoming. I highly recommend this location!
Haley Wade
We have a monthly membership and drive from Greenwood to Castleton to get massages. The atmosphere is calming and relaxing, the staff is friendly, the massage therapists want to focus on your problem areas. They genuinely listen and change the pressure they’re applying if you say something.
… more