4.3 – 268 reviews • Massage therapist
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Welcome to Hand & Stone Massage and Facial Spa in Beachwood, OH! If you’re looking for a relaxing and professional spa experience in Beachwood, OH, at prices that won’t break the bank, Hand & Stone is ready to serve your needs. Our comfortable location is designed to help you relieve the psychical and mental stresses that build up from work, school, and other important responsibilities. We want to help you look and feel your best. When you come to our spa for a treatment, we’ll tailor our services to meet your unique individual needs. We offer many different types of massages and facials that rejuvenate the body and mind.
Located In: Woodmere Place
Appointments: handandstone.com
Hours
Thursday | 9 AM–9 PM |
Friday | 9 AM–9 PM |
Saturday | 9 AM–7 PM |
Sunday | 10 AM–6 PM |
Monday | 9 AM–9 PM |
Tuesday | 9 AM–9 PM |
Wednesday | 9 AM–9 PM |
Services
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Address and Contact Information
Address:
27920 Chagrin Blvd Suite-A, Beachwood, OH 44122
Phone: (216) 504-9922
Website: https://www.handandstonebeachwood.com/
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Reviews
THe Family Made Mom
Whew!!! What a birthday gift! From the time I walked in, I was treated like royalty. Greeted with a smile and any questions were answered softly and in completion. The facility is very clean. The atmosphere is fitting to the brand and welcoming. To top it off, my MT, Jeanine, was so attentive to each area that needed extra attention. She took her time and made me feel brand new. Thank you for getting through all my knots and stress. Best massage ever!!!!!
… moreKayla Reaves
I’ve been here 2 times for facials and twice for a massage. I think the facility is clean/ plush and the staff is lovely. The reason for my low rating is that I’ve been experiencing neck pain and stiffness since my massage in late February. The staff did attempt to undo the damage from the first massage, but I am still experiencing discomfort and pursuing medical help.
… moreLexi Dawson
I had an amazing experience here. I had a 60 minute massage and facial here and they were both spectacular! My esthetician was very gentle and through with my face. Really great place!
… moreMelissa Ward
Received this as a birthday gift. Wonderful experience! Tanesha is not only professional but talented. I was very comfortable and enjoyed the Himalayan salt massage so much I had to go back in and leave an extra cash tip. I hope to be back!
… moreIrina Komar
I would not give them even one star. This people totally unprofessional, esthetician did not know what she was doing, I paid so much money for my facial, and it was the worst facial I ever had. I want my money back. I would not recommend Hand and stone massage in Woodmere to anybody.
… moreCeleste Miller
I prices were great. My facial tech did an excellent job, although the room was cold. The body massage given by another tech was lackluster. She didn’t do my hands and feet like I’m accustomed to. However it still was an enjoyable experience.
… moreKerry Fields
I’ve been to this location several times and will continue coming back. Each massage therapist has been attentive to my needs, as I have a physically repetitive and strenuous career. Professional, kind, and gave a very peaceful atmosphere. Scheduling has never been an issue, just make sure you’re scheduling in advance.
… moreRosie McCormick
I came here for a massage as a treat from my mother in law. Oh my goodness!! What can i say, other than if you are lucky to get an appointment (they book up fast) you MUST ask for Ashley! She has the magic hands. I have chronic back and neck pain, have gone to other places for massages, but those hands of hers put just the right amount of pressure where i needed it most to feel amazing relief! I loved the calm, peaceful atmosphere, staff was very pleasant and helpful. I couldn’t think of anything negative about the experience at all. I will definitely come back.
… moreTearsa Y
All of my massages were wonderful. However, I’ll never go back. The towels that were used for my facial, were smelly & disgusting. I wanted to wash my face with my shirt afterwards. The new “receptionist” is horrible. I don’t even feel like speaking on how clueless & unprofessional she is. ~
… moreTina Mackey
Critical: Professionalism, QualityI visit the salon with a friend for her birthday. I booked an introductory facial with foot treatment as well as massages. The amenities were not up to my expectations. The sheets and blankets felt worse than hospital grade. The facial techincian was pleasant and professional. However, at the end of my facial she left the room and came back ten minutes later stating that she could not find the massage tech. I was asked to sit in another room until she could locate her. The flip flops that were distributed with the robe prior were disgusting and looks worn and dirty. While I waited, I decided to visit the restroom. I asked a male employee who was standing outside a room as to the location. He did not verbally respond he only pointed in a direction. No smile, no salutations…it was creepy. The massage tech was professional when they found her. Friendliness was not her strong suit. I was not impressed at all. I have visited many salons. After my friend and I left. I asked her about her foot treatment that was scheduled in addition to the massage. We concluded that I did not get the additional service but I was charged for it. I called the spa and they apologize. Live and learn. It was not worth the $530.00 spent that day. I have yet to check to see if the spa submitted a refund for the neglected service. I would not recommend to any family or friend.I visit the salon with a friend for her birthday. I booked an introductory facial with foot treatment as well as massages. The amenities were not up to my expectations. The sheets and blankets felt worse than hospital grade. The facial …More
I visit the salon with a friend for her birthday. I booked an introductory facial with foot treatment as well as massages. The amenities were not up to my expectations. The sheets and blankets felt worse than hospital grade. The facial techincian was pleasant and professional. However, at the end of my facial she left the room and came back ten minutes later stating that she could not find the massage tech. I was asked to sit in another room until she could locate her. The flip flops that were distributed with the robe prior were disgusting and looks worn and dirty. While I waited, I decided to visit the restroom. I asked a male employee who was standing outside a room as to the location. He did not verbally respond he only pointed in a direction. No smile, no salutations…it was creepy. The massage tech was professional when they found her. Friendliness was not her strong suit. I was not impressed at all. I have visited many salons. After my friend and I left. I asked her about her foot treatment that was scheduled in addition to the massage. We concluded that I did not get the additional service but I was charged for it. I called the spa and they apologize. Live and learn. It was not worth the $530.00 spent that day. I have yet to check to see if the spa submitted a refund for the neglected service. I would not recommend to any family or friend.
… more … View more
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