Elaine Clayborne (US)
I received a package for Christmas. My last 2 massages were with Bonnie. Exceptional to say the least. I have a partially frozen shoulder and actually just had a massage today and my range of motion just keeps improving. She is professional and attentive to your needs. I cannot say enough about her and will continue to book with her in the future. If you have never had a massage or interested in booking one, ask for Bonnie!
… moreNicole Johnson
First time at Hand & Stone Massage. I was booked for a 1 hour hot stone massage. The massage therapist was late to take me in. I was told not to worry, I would get my full hour. Unfortunately that did not happen. My massage was only 50 minutes. When I went to check out I mentioned my concern. The check attendant apologized and said she would relay my concern to her manager. The massage therapist had an appointment after my session so I guess the next client had more priority than me. I had a gift card thankfully so I will not use their services in the future. The massage itself was ok.
… moreBrittney Evans
I go for a monthly massage and facial. The team there are always so polite and considerate. As soon as you walk in, you are transported to a feeling of relaxation. The mint mist aromatherapy really helps you unwind while waiting for your service. Maria is my favorite massage therapist. She makes sure to pay attention to my areas that need a little more help relaxing and recovering. And she so sweet! Leslie introduced me to facials and I’m hooked. She talks to me about each product and what they target and suggests what’s best for MY skin and needs, not pushing services I don’t need. Thank you to the whole team at the Wesley Chapel location!
… moreJennifer
I recently went here as a walk-in. I was a bit hesitant because of the recent 1-star reviews but, decided to try it anyways. I’m extremely glad I did. Kirsten at the front desk was extremely accommodating considering I did not call ahead of time. I went in for a facial and saw Elise. She was absolutely wonderful, she recommended I upgrade to a microdermabrasion facial and I am so glad I did. My face looks so young and refreshing. Elise recommended a product for my dry face after the visit but, not in a pushy way and I really appreciated that. Also, I walked in around 8pm. It’s important that I mention the time because, you usually do not get good customer service around closing time. That wasn’t the case at all, which is nice.
… moreiWAXu
Ask for Ashley! She listened to my concerns and went above and beyond to help give me relief. She communicated with me to make sure I was comfortable and whether or not the pressure was good. The front desk was friendly and attentive. The facility is clean and organized. I will most definitely be back! Thank you!
… moreAna Soloviov
+great price and easy booking on phone, matched Groupon price on the spot,
… moreTamara Corbin
I’m disappointed how difficult it is to get an appointment these days. It use to be much easier and I’ve never gotten a cancellation list call. I may have to cancel my membership because they are always booked when I am free even months out.
… moreAna One
Maria is a great massage therapist. I received a deep and effective massage…it managed to relax the entire contracted area and spread the relief…it was very professional. I would recommend her to all my friends and family.
… moreJoseph Cristelli
Maria is terrible! Absolutely the worst massage of my life. She told me she had tendinitis and can’t massage deep. She basically gently rubbed me with oil for an hour. I mean zero pressure. I have had bad massages before and never complain, but this was next level terrible. Maybe if you’re elderly or getting an infant a massage so would be acceptable. I also blame the staff for not mentioning her limitations prior.
… moreDmz Dmz
Fatal they call you the day before to confirm and when you arrive they tell you that the one who is going to attend you did not come to work and they make you wait an hour more to give you the 2 massage. Instead of calling you and letting you know that you’ll be late, they don’t communicate.
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