Hand & Stone specializes in the very highest quality massage and facial services at affordable prices. We strive to make the soothing wonder of the massage and skin care experience accessible to more people. That turns a massage or facial into that rare breed of products and services; an affordable luxury. Now you can soothe your sore, aching, stressed out mind and body as often as you desire. We are open seven days a week with extended hours to help ensure we can meet your demanding schedule. Call our spa today to schedule an appointment.
Located In: Leesville Market Place
Appointments: handandstone.com
Hours
| Tuesday | 9 AM–10 PM |
| Wednesday | 9 AM–10 PM |
| Thursday | 9 AM–10 PM |
| Friday | 9 AM–10 PM |
| Saturday | 8 AM–8 PM |
| Sunday | 10 AM–6 PM |
| Monday | 9 AM–10 PM |
Services
… View moreAddress and Contact Information
Address: 9650 Leesville Rd Suite 100, Raleigh, NC 27613
Phone: (984) 238-2366
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Reviews
Jill Drake
I have been a member for over two and a half years and for the most part I have been very pleased. They are a little short staffed right now but that’s expected like every place else since Covid. All therapists have done a good job and all have different techniques which is why I have tried them all. I see Sierra now for several months and she is awesome. I make sure I set up my appointments for a few months out so I don’t run into any issues getting my appointments. I would recommend this place to anyone.
… moreWill Monroe
Unfortunately I had to give a one star because they don’t allow zero. A one star is generous for this place. Save your money and go to a real spa with real professionally trained massage therapists. I went in for a massage and facial and by far the worst I have ever received. After sending email to management staff her solution was for me to pay for another one. She told me my massage therapist is the best they have. I typically don’t write reviews but I felt I need to warn everyone on this one.
… moreK Draper
Staff seem very nice here, however giving it a 1 star because I have been trying to cancel my membership for 3 months due to being out of the area and cannot seem to get anyone to answer the phone or cancel my membership via phone, website or email. NO response. I would NOT suggest buying a membership to any Hand and Stone for this reason, I do not think it has anything to do with this particular location it is how the overall business is run.
… moreMarry Mills
Upper management has a lot to fix. Limited staff, limited appointment availability due to limited staff and some massage therapist that don’t have the correct massage skills and technique. This is why customers do not want to buy these expensive spa packages they constantly advertise at the front desk. Why pay hundreds of dollars for multiple massages when you can’t even book an appointment. And if you can get an appointment… you may get someone who doesn’t know what they are doing. Truly disappointing and a waste of hard earned money
… moreTaShara Dawson
I had an appointment with this location, which is about 35 minutes from my home. I get there and the lady tells me that my appointment was canceled and that she tried to call and left a message. I looked at my phone and also called my voice-mail…and guess what?! No message! I was visibly irritated and told them that I got no call. The girl shrugged her shoulders and proceeded to tell my my masseuse wasn’t there. I left out and went to get my nails done at the nail shop upstairs…45 minutes later I see that they had shut down to go home…@7:30 pm!
… moreWes
Positive: Communication, Professionalism, QualityI’m always skeptical about trying somewhere new.. But SO glad I did and booked in with Brandon, this was my first massage and definitely not my last!! Brandon was very professional, knows what he’s doing and made my experience today very enjoyable.I’ve already booked in for my next appointment!!Thank you!I’m always skeptical about trying somewhere new.. But SO glad I did and booked in with Brandon, this was my first massage and definitely not my last!! Brandon was very professional, knows what he’s doing and made my experience today very …More
I’m always skeptical about trying somewhere new.. But SO glad I did and booked in with Brandon, this was my first massage and definitely not my last!! Brandon was very professional, knows what he’s doing and made my experience today very enjoyable.
Shin G
Positive: Communication, Professionalism, QualityI went in for a hot stone massage for some pain relief and relaxation after a December car crash put some tension into my back and neck. Julie was incredible! She was really confident, friendly and courteous; and was ready to answer any of my questions with plenty of helpful information. Her demeanor and speech were very calm and definitely helped me to relax and further enjoy what was a wonderful massage. I will be sure to request her next time, thank you so much Julie! Elisabeth at the front desk was very friendly and had a fun personality, and was also a great help. Positive vibes all around.I went in for a hot stone massage for some pain relief and relaxation after a December car crash put some tension into my back and neck. Julie was incredible! She was really confident, friendly and courteous; and was ready to answer any …More
I went in for a hot stone massage for some pain relief and relaxation after a December car crash put some tension into my back and neck. Julie was incredible! She was really confident, friendly and courteous; and was ready to answer any of my questions with plenty of helpful information. Her demeanor and speech were very calm and definitely helped me to relax and further enjoy what was a wonderful massage. I will be sure to request her next time, thank you so much Julie! Elisabeth at the front desk was very friendly and had a fun personality, and was also a great help. Positive vibes all around.
Jacinta Ingram
Positive: Communication, Professionalism, QualityThis was a very last minute schedule and they got me in with James. He was amazing!! I really needed a massage and he was wonderful. The ladies at the front desk were very nice and informative. I would have loved to buy a membership but I work so much I doubt I would get to use it like I should. It still was a very nice experience.
This was a very last minute schedule and they got me in with James. He was amazing!! I really needed a massage and he was wonderful. The ladies at the front desk were very nice and informative. I would have loved to buy a membership but I work so much I doubt I would get to use it like I should. It still was a very nice experience.
Jennifer Rosen
Positive: Communication, Professionalism, QualityI have been here a few times before COVID came about and enjoyed my time but I almost enjoyed it even more yesterday than ever before. It had been months and I really needed a massage. This Hand and Stone location is so peaceful and calming from the waiting area to the massage room. The staff is super kind and accommodating. They are really taking the precautions for COVID seriously which is great to see! Juli was my masseuse and did an amazing job. This was my first time with her and I will definitely be booking her again soon!I have been here a few times before COVID came about and enjoyed my time but I almost enjoyed it even more yesterday than ever before. It had been months and I really needed a massage. This Hand and Stone location is so peaceful and calming …More
I have been here a few times before COVID came about and enjoyed my time but I almost enjoyed it even more yesterday than ever before. It had been months and I really needed a massage. This Hand and Stone location is so peaceful and calming from the waiting area to the massage room. The staff is super kind and accommodating. They are really taking the precautions for COVID seriously which is great to see! Juli was my masseuse and did an amazing job. This was my first time with her and I will definitely be booking her again soon!
Jen Shrock
Very poor management overall (upper management). The people working there are nice, but the person I was seeing left and they have no appointments for weeks on end. Just trying to use my packages before they expire due to me canceling my membership.
… more