3.4 – 125 reviews • Massage therapist
Hand & Stone specializes in the very highest quality massage and facial services at affordable prices. We strive to make the soothing wonder of the massage experience accessible to more people. That turns a massage or facial into that rare breed of products and services; an affordable luxury. Now you can soothe your sore, aching, stressed out mind and body as often as you desire. We are open seven days a week with extended hours to help ensure we can meet your demanding schedule. Call our spa today to schedule an appointment.
Located In: Village at Newtown
Appointments: handandstone.com
Hours
Monday | 9 AM–9 PM |
Tuesday | 9 AM–9 PM |
Wednesday | 9 AM–9 PM |
Thursday | 9 AM–9 PM |
Friday | 9 AM–9 PM |
Saturday | 9 AM–7 PM |
Sunday | 10 AM–6 PM |
Services
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Address and Contact Information
Address:
2844 S Eagle Rd, Newtown, PA 18940
Phone: (215) 792-2859
Website: https://www.handandstonenewtown.com/
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Reviews
Kim Rock
The way this spa handled memberships during the pandemic was appalling. I had 8 services in my account and wanted to pause it when covid hit, they would only pause it for a continued monthly fee. Considering there was a worldwide pandemic I did not agree to paying a continued monthly fee for who knows how long so I canceled my membership and was told I could use the services when they reopened and I was comfortable coming back. When I did return I was told all of my services had expired 90 days after they reopened. I’m sorry but I was not comfortable getting a massage in a private room in April- June of 2020. It was not until I was able to be vaccinated that I returned to being comfortable in a tiny spa room. The fact that they could care less about their members health or safety concerns when other places went above and beyond to honor services and gift cards well past expiration dates was extremely disappointing. The worst part is that these are services myself and others paid for. A pre paid service should not be allowed to expire, especially when the member is willing to reactivate the like I was (I truly enjoyed their massage therapists and front desk staff and was happy to reactivate my membership!). All I wanted was for my services that I had paid for to be brought back to current. I have contacted the bucks county consumer protection department and the Attorney General and they agree this needs to be looked into further. I encourage anyone with the same issue to do the same thing.
… moreeldi koroveshi
The lady at the front desk , who also answers the phone, very impolite.
… moreA Cozy Patina
Terrible experience. Did not inform they don’t take card for tips. Charged my sister for a deep tissue when she didn’t receive a deep tissue massage. Gave us a hard time about her transferring massage to me when she was trying to gift it to me.
… moreMeridith Ranck
I feel bad for the massage therapists and employees working at this facility.Cash only for tip. The recommendation was that I go to an ATM after my massage for cash. Not on my to do list after a relaxing massage! Business tip. Inform on the phone or pass along to consumer in the form of a credit card processing fee.
… moreKristin Brancato
I have a great solution for those who are tired of poor service with the manager at Newtown Hand and Stone! She refused to let me leave a tip for the therapist claiming people who leave checks do not have the funds to clear and H&S only takes cash (??!) despite the fact I have left checks for years with no issue – the Warrington H&S is TERRIFIC ! Flexible FRIENDLY and know how to service the customer – they accept cash, CHECK, CREDIT CARD for convenience ! They are aware of the poor management in Newtown already and ready and willing to accept new customers.
… moreMike Sperando
Ive been coming here for about a year and I have to say everything has been incredible. Silvia always does my massages and she does a great job and Marina does my Facials. Both are extremely friendly, knowledgeable and really know their industry inside and out. Its nice to know I always have an incredible massage or facial by Silvia and Marina within the upcoming months scheduled!
… moreMike Borgmann
Had a couples massage with the wife it was awesome… the place was clean. They were on time and the therapist worked on exactly what I wanted
… moreMike Paldino
Excellent experience and service. Jenn was highly attentive to the issues I needed addressed, and took great care in making sure I was comfortable. Highly recommended- both the location and Jenn herself. Thanks so much!
… moreBarbara Heverly
Jenn was great. She is a very experienced massage therapist. I left there feeling great.
… moreBrady
Positive: Communication, Professionalism, QualityLet me start off with how welcomed I felt as soon as I walked in! Matt & Cat at the front desk were very friendly and professional! The place itself is immaculate and very calming. I went in for a facial and Heather did not disappoint! She was absolutely amazing! I left here feeling like a million bucks! I would definitely recommend to my family and friends!Let me start off with how welcomed I felt as soon as I walked in! Matt & Cat at the front desk were very friendly and professional! The place itself is immaculate and very calming. I went in for a facial and Heather did not disappoint! She …More
Let me start off with how welcomed I felt as soon as I walked in! Matt & Cat at the front desk were very friendly and professional! The place itself is immaculate and very calming. I went in for a facial and Heather did not disappoint! She was absolutely amazing! I left here feeling like a million bucks! I would definitely recommend to my family and friends!
… more … View more
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