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Hand & Stone specializes in the very highest quality massage and facial services at affordable prices. We strive to make the soothing wonder of the massage experience accessible to more people. That turns a massage or facial into that rare breed of products and services; an affordable luxury. Now you can soothe your sore, aching, stressed out mind and body as often as you desire. We are open seven days a week with extended hours to help ensure we can meet your demanding schedule. Call our spa today to schedule an appointment.
Appointments: handandstone.com
Hours
| Thursday | 9 AM–10 PM |
| Friday | 9 AM–10 PM |
| Saturday | 9 AM–8 PM |
| Sunday | 8:30 AM–8 PM |
| Monday | 9 AM–10 PM |
| Tuesday | 9 AM–10 PM |
| Wednesday | 9 AM–10 PM |
Services
… View moreAddress and Contact Information
Address: 124 E Main St Suite 102, Babylon, NY 11702
Phone: (631) 237-8134
Website: https://www.handandstonebabylon.com/
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Reviews
Tommie Nicole Boyd
My First visit was absolutely splendid!!! The ladies at the front desk were kind and courteous. The spa is very clean and beautiful with a wonderful ambiance. My massage therapist was Valerie and she was wonderful. She gave a very relaxing and firm general massage and asked if there were any areas that needed special attention. I let her know that I had sciatica and pain in my lower back and left glute. She massaged the area and balanced it by doing both sides. When I tell you that after having pain for months and months and not even being able to sit down in my chair at work comfortably throughout the day and that after the massage the pain was gone…..The joy and relief that I have is priceless. Best decision I made was to visit Hand and Stone. I will definitely go back. I even signed up for the package. I was extremely pleased and satisfied. Who knew a massage would be life-changing?! .
… moreaileen raskin
Facial from Hell!!!!! Lisa was well aware that I have sensitive skin and use retinal but proceeded to exfoliate my face with rubber gloves on until it I told her that my face is burning up! She then proceeded to put creams on my face that irritated and burned my skin even more. I asked if wearing gloves is a new protocol and she said she only wears them so her fingers don’t get eaten up from exfoliating … but it’s ok if my skin is roar and her fingers are protected unlike my skin! Three days later my skin is still red and burning with open soars that bleed, worst experience I have ever had! Never again will I step foot in a Hand and Stone, had facials all my life and never ever had an issue! Took the survey emailed to me and requested a call.. still waiting!!
… moreOlivia G. Kelly
Truly enjoyed my facial experience at Hand and Stone in Babylon, The front staff was very knowledgeable and professional. My esthetician was also very helpful and had my face feeling brand new after. I did purchase the add on during my facial but it was not pushed on me. I will be returning 🙂
… moreBrittany Zybul
The worst customer service ever . My father passed away early last week and my mother decided to make an appointment this week since she had a gift card and figured it may help her keep her busy . Unfortunately several people got covid in our family and she was in contact with several of them at the wake and had not been feeling good at all the day of her appointment. She made the appointment early in the morning but by the afternoon time she felt awful and also did not want to get anyone else sick. She called me about 10 minutes before her appointment and she told me she felt so bad she unfortunately fell asleep called them right away to apologize and reschedule and the front desk was atrocious to her. When she called to reschedule she was informed about the policy that she would be charged half of the service because she did not make it to her appointment. She did inform the young lady at the desk that she was exposed to several people with Covid and that her husband had passed earlier during the week and she would show a prayer card or some sort of information explaining that and it please asked if I was a one time thing she would not be charged especially if she did reschedule for the following week or two when she knew she would not be exposed to Covid any longer. The receptionist was extremely rude , disrespectful gave her an attitude and told her that she would not be able to help her if my mother continued to be mean to her , she was to busy to help . My mother then asked to speak to a manager and was told she was in meetings all day which is understandable . She did proceed to ask for the corporate phone number because she felt so disrespected from the receptionist and her response was you can find it on Google . I had then proceeded to call and left a message that I would like to speak to the manager and that I would like a call back later on that day or the day after and the same receptionist that had spoke to my mother previously spoke to me and was absolutely disgusting on the phone . She had an attitude from the very second she picked up the phone before she even got my information she sounded miserable and she was extremely unprofessional . Yes it is the holiday season and it is about two weeks or so before Christmas everywhere is busy but that does not give you the right to treat any customer like a piece of garbage.
… moreashley
I had an awful experience at the Hand & Stone Babylon location. I booked a deep tissue massage. The masseuse Michelle started out the deep tissue massage by using the theragun on my whole body. I have bad back problems and know that this really shouldn’t be used and I’m not paying for a theragun massage, it’s supposed to be a deep tissue done by hand. This was very uncomfortable and painful and probably went on for about 3 minutes before I had to tell her to stop. She then began to use her hands to massage me, with applying little to no pressure. I then asked her if she could apply more pressure, and she told me that she could not because she has arthritis. She then asked me if I was getting anything out of this, and told me she was going to stop and comp this 20 minute “massage”. I received. She left me in the room covered in oil and in pain from using the theragun. I go to the front desk and they told me that I wouldn’t have to pay for today but could come back another day and could get a free add on. I asked to do the CBD add on, which the front desk person said would be too expensive to cover. Not only was this a waste of my time, it left me in more pain than when I arrived. I am a member here with more treatments to use up and I really don’t ever want to come back here. It’s honestly appalling that the masseuses use theraguns or the equivalent of a massage gun in place of using their actually hands to massage. At this point I would like to be refunded all the treatments I have banked. I am absolutely horrified by this encounter and will have to seek further medical attention for my back.
… moreNicole Rofrano
I wish I could give this place zero stars. Disgusting customer service. How dare you people treat someone who just lost their husband in such a vile manner! All because someone asked you to be gracious and waive the cancelation fee…they were exposed to covid AND their spouse had just passed. I would never give my money to any Hand and Stone locations again.
… moreTom DeSimone
I bought a massage and hot towel foot wrap for my wife. It was her first time at Hand and Stone, in Babylon. She loved it. All she talks about is going back. I’m going to get her a membership so she can go whenever she wants.
… moreJamie Rodriguez
Waste of money. It’s 50 mins total, including time it takes to fill out their paperwork and change. So you’re really only getting a 40 min massage, but you’re paying for an hour one. Then I paid an extra $15 for a scalp massage so I thought it would be added time but it’s not. They incorporate it into your body massage. Online is totally misleading. They also only show “introductory” prices online. It’s all a ripoff. Never going here again.
… moreThomas Bruckner
Critical: Communication, ProfessionalismI received a gift certificate for 2 massages. When I used the first one, they said, “we put the credit for the next one in the computer”. Cool. Then the pandemic happened and I didn’t go for a while. Not sure if the gift certificate expired (I didn’t see an end date on it) I called and they said it was still in their system. I booked an appointment. Before the appointment, I double checked and “yup, still there.” But when my massage was over, the receptionist explained that she couldn’t apply the credit because they “changed computer systems recently.” After trying to explain to them the concept of credit and honoring their word, I just gave up and paid full price on my credit card. And just as I was thinking about going regularly… I won’t be back. I was basically ripped off.I received a gift certificate for 2 massages. When I used the first one, they said, “we put the credit for the next one in the computer”. Cool. Then the pandemic happened and I didn’t go for a while. Not sure if the gift certificate …More
I received a gift certificate for 2 massages. When I used the first one, they said, “we put the credit for the next one in the computer”. Cool. Then the pandemic happened and I didn’t go for a while. Not sure if the gift certificate expired (I didn’t see an end date on it) I called and they said it was still in their system. I booked an appointment. Before the appointment, I double checked and “yup, still there.” But when my massage was over, the receptionist explained that she couldn’t apply the credit because they “changed computer systems recently.” After trying to explain to them the concept of credit and honoring their word, I just gave up and paid full price on my credit card. And just as I was thinking about going regularly… I won’t be back. I was basically ripped off.
gt40hwy1 “MeRafaelV”
I haven’t gone to this place but my wife handed me a flyer that came in the mail. Well of course I knew what she wanted. Kind of the perfect gift. No driving to the store, no checking out stuff on Amazon and it’s what she wanted. Ok, got the message. I went on the website and it was nice how easy it was to purchase massages. I had them sent to her on Christmas Eve via email. She saw the email the next morning and I got the approval, then the kids started with unwrapping their presents. So I will have to keep you posted on when she goes but as of now the shopping experience online was excellent. I did do my reviews on Google and that was one of the reason also why I purchased massages for my wife.
… more