Hana Nail & Spa

Critical: QualityIf every technician isn’t going to do a great job then they shouldn’t be charging full price to practice/train on me!. My nail should not be lumpy and bulky looking after a gel pedi. My nails should look sloppy like this! Came here because I seen four stars when googling them in the area. But I honestly think that must be the guy in the 1st seat reviews. First and last time here!!!!Service: PedicureIf every technician isn’t going to do a great job then they shouldn’t be charging full price to practice/train on me!. My nail should not be lumpy and bulky looking after a gel pedi. My nails should look sloppy like this! Came here because …More

If every technician isn’t going to do a great job then they shouldn’t be charging full price to practice/train on me!. My nail should not be lumpy and bulky looking after a gel pedi. My nails should look sloppy like this! Came here because I seen four stars when googling them in the area. But I honestly think that must be the guy in the 1st seat reviews. First and last time here!!!!

Critical: ProfessionalismI recently decided to start taking better care of my hands and feet and needed to find a salon near me that balanced affordability with service. I wasn’t sure where to start so I selected this salon for it’s good reviews. I called ahead to be sure they had time for me and was lifelessly told to come in. That should have tipped me off to call somewhere else.I went in anyway and waited. I waited despite calling ahead. Okay, no biggie. I had things to read, so I selected my color (of which there were many, so points there!) and sat down to read. When I was finally called up, the manicurist was so busy answering the phone, checking the security monitor, and finding any reason to get up and walk away that what ultimately only took 15 minutes of hands on time more than doubled into a 40 minute ordeal. The manicure itself was substandard and my nails look fine, not great or even good.Overall, I felt I didn’t receive the service I paid for and was generally made to feel like an inconvenience. I think similar negative reviews were based on this same guy, which is a shame for all the other technicians working at this salon. Unfortunately, there are way too many other options in the area to put up with this and I won’t be back.Services: Gel manicures, ManicureI recently decided to start taking better care of my hands and feet and needed to find a salon near me that balanced affordability with service. I wasn’t sure where to start so I selected this salon for it’s good reviews. I called ahead to …More

I recently decided to start taking better care of my hands and feet and needed to find a salon near me that balanced affordability with service. I wasn’t sure where to start so I selected this salon for it’s good reviews. I called ahead to be sure they had time for me and was lifelessly told to come in. That should have tipped me off to call somewhere else.

Critical: QualityI can’t believe i spent $60 on these nails, i posted a picture under the page. I wanted V-french tip nails, the base being matte black and the tip being bright neon green. Now to begin, some of the acrylics aren’t straight, and the black is streaked along with poor quality in the matte itself. Now, the forsaken tips, oh, it was meant to be bright, but that hope was the lost the second i seen this man not even lay the v evenly, im no OCD but ITS NOT EVEN!! I knew once then and there my green wasn’t going to get enough coats to be its true green self, and sadly i was right. Now I understand maybe your trying to push someone out quickly but I paid $60 and much better can be done with wayyyyy cheaper. Simply not worth it.Services: Nail art, Acrylic nails, PedicureI can’t believe i spent $60 on these nails, i posted a picture under the page. I wanted V-french tip nails, the base being matte black and the tip being bright neon green. Now to begin, some of the acrylics aren’t straight, and the black is …More

I can’t believe i spent $60 on these nails, i posted a picture under the page. I wanted V-french tip nails, the base being matte black and the tip being bright neon green. Now to begin, some of the acrylics aren’t straight, and the black is streaked along with poor quality in the matte itself. Now, the forsaken tips, oh, it was meant to be bright, but that hope was the lost the second i seen this man not even lay the v evenly, im no OCD but ITS NOT EVEN!! I knew once then and there my green wasn’t going to get enough coats to be its true green self, and sadly i was right. Now I understand maybe your trying to push someone out quickly but I paid $60 and much better can be done with wayyyyy cheaper. Simply not worth it.

Positive: CleanlinessLove this place. Jenny and Theresa are the best. They always do a great job and are very personable. My only concern and disappointment is that it doesn’t matter if you make an appointment. Had appointment at noon. Had to soak feet for 45 minutes. I feltbad for Theresa because now she is rushed, and I feel as though I’m not getting the time I reserved. I was then running late on the rest of my day. I purposely made appointment for time and specific person. This appointment was made in advance to avoid waiting and I no longer live in the area. Service: PedicureLove this place. Jenny and Theresa are the best. They always do a great job and are very personable. My only concern and disappointment is that it doesn’t matter if you make an appointment. Had appointment at noon. Had to soak feet for 45 …More

Love this place. Jenny and Theresa are the best. They always do a great job and are very personable. My only concern and disappointment is that it doesn’t matter if you make an appointment. Had appointment at noon. Had to soak feet for 45 minutes. I felt

Critical: Cleanliness, Professionalism, QualitySo disappointed , a friend said to go here and instead of an incredible experience I felt like I was just a number. The man who apparently is the owner did my nails, and instead of focusing on me he was distracted more with cameras and giving employees there a hard time as they were working so hard. Cut me while filing and then the water turned the feet blue, but instead of helping to get it off, I left with blue feet! I could go on and on about the terrible customer service and experience but I am sure they are some good people that work there I just happen to get the dud.Services: Manicure, PedicureSo disappointed , a friend said to go here and instead of an incredible experience I felt like I was just a number. The man who apparently is the owner did my nails, and instead of focusing on me he was distracted more with cameras and …More

So disappointed , a friend said to go here and instead of an incredible experience I felt like I was just a number. The man who apparently is the owner did my nails, and instead of focusing on me he was distracted more with cameras and giving employees there a hard time as they were working so hard. Cut me while filing and then the water turned the feet blue, but instead of helping to get it off, I left with blue feet! I could go on and on about the terrible customer service and experience but I am sure they are some good people that work there I just happen to get the dud.