Hallo Nails & Spa Richmond

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI brought in a picture I found on Pinterest and Harry brought this vision to life! I was so happy I almost cried! He spent almost 2.5 hours making it exactly like I wanted! I highly recommend Harry! Zee did a great job on making my toes match too! Also I highly recommend the shoulder massages too! 10/10 on service and value! I won’t go anywhere else!Services: Gel manicures, Pedicure, Back massages, Nail art, Foot massages, Acrylic nailsI brought in a picture I found on Pinterest and Harry brought this vision to life! I was so happy I almost cried! He spent almost 2.5 hours making it exactly like I wanted! I highly recommend Harry! Zee did a great job on making my toes …More

I brought in a picture I found on Pinterest and Harry brought this vision to life! I was so happy I almost cried! He spent almost 2.5 hours making it exactly like I wanted! I highly recommend Harry! Zee did a great job on making my toes match too! Also I highly recommend the shoulder massages too! 10/10 on service and value! I won’t go anywhere else!

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueAndy did an amazing job! He is super talented and I love his work. He’s so friendly and really tries his absolute best to give you what you ask for. This is the best nail salon that I’ve ever been to hands down. The staff are also really kind and helpful; they take their time and do the job right! I am most definitely a permanent customer:)Services: Pedicure, ManicureAndy did an amazing job! He is super talented and I love his work. He’s so friendly and really tries his absolute best to give you what you ask for. This is the best nail salon that I’ve ever been to hands down. The staff are also really …More

Andy did an amazing job! He is super talented and I love his work. He’s so friendly and really tries his absolute best to give you what you ask for. This is the best nail salon that I’ve ever been to hands down. The staff are also really kind and helpful; they take their time and do the job right! I am most definitely a permanent customer:)

Critical: Professionalism, ValueMy daughter had her hair done by Whitney who shares space with this nail salon. She quoted me a price of around $200 when I made the appointment. My daughter went alone to the appointment and was charged $350. I told my daughter in advance to pay a 20% tip so she ended up paying $420. She is a college student and cannot afford these prices. When I called to complain Whitney yelled at me and hung up on me. Whitney only takes cash so there is no way to get a refund. This is a very bad business practice when trying to keep a new client coming back.My daughter had her hair done by Whitney who shares space with this nail salon. She quoted me a price of around $200 when I made the appointment. My daughter went alone to the appointment and was charged $350. I told my daughter in advance …More

My daughter had her hair done by Whitney who shares space with this nail salon. She quoted me a price of around $200 when I made the appointment. My daughter went alone to the appointment and was charged $350. I told my daughter in advance to pay a 20% tip so she ended up paying $420. She is a college student and cannot afford these prices. When I called to complain Whitney yelled at me and hung up on me. Whitney only takes cash so there is no way to get a refund. This is a very bad business practice when trying to keep a new client coming back.