Appointments: bookedby.com
Hours
Thursday | 9 AM–7 PM |
Friday | 9 AM–7 PM |
Saturday | 8 AM–6 PM |
Sunday | 10 AM–5 PM |
Monday | 9 AM–7 PM |
Tuesday | 9 AM–7 PM |
Wednesday | 9 AM–7 PM |
Address and Contact Information
Address: 1673 Empire Blvd, Webster, NY 14580
Phone: (585) 671-6131
Website: https://www.hairzoo.com/
Photo Gallery
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Reviews
Elyse Rivera
I had a great experience with Megan. She did an awesome job on my haircut. She knew exactly what I wanted. Her blow out was amazing. Many people get intimated when you have naturally curly hair but Megan seemed to know exactly what to do. I’m very happy with my results and will be making more appointments with her. Blowouts, Haircut
… moreRob DPiazza
I’ve had my hair cut by almost everyone in the shop. Darlene takes great car of my kids hair. Every year on my daughters birthday she cleans cuts and styles my daughters hair so she feels like a princess. She greats us by name and remembers things about our home life. Highly recommend. Hairstyling
… morePat Pellegrino
Always look forward to seeing my friend Darlene at Hairzoo. She’s a sweetheart and fun to chat with. Awesome Hairdresser Too! And her nephew Tyler does a great job sweepin up!
… moreMichael Barbato
Melanie was great! She cut my hair exactly the way I wanted it cut. In fact, the entire staff are friendly and upbeat! Would definitely return and recommend to anyone! Haircut
… moreMarie Barbato
i have never had such great service at a salon. melanie cut and shaped my hair perfectally. the manager Darlene was so hospitable. i certainly will return. Hair highlighting
… moreChris Holland
Great experience. The person cutting my hair was very professional and did an excellent job. I will definitely be returning.
… moreLouise Barco
I had such a great time at your Hair Zoo. Melanie was so pleasant, funny and truly cared about my needs.she listened to what I wanted and made my hair look amazing! Thank you Melanie! Hairstyling, Hair coloring
… moreKevin Tubiolo Photography
I love getting my hair cut there. My only problem is and it’s a good problem is I have 2 stylists there that I absolutely love. Darlene and Megan are awesome. I Highly, Highly recommend both!!! Now, I probably just made it harder to get an appointment with either of them, but they definitely deserve the recommendation.
… morekaitlin fox
Best location around. All the ladies are great but Darlene is the best. I don’t trust anyone else with my hair. Great job Hairstyling, Hair coloring, Haircut, Hair highlighting
… moreUmphavanh Thatvihane
I normally try not to write a bad review about a place unless I’ve been there more than once but I was so disappointed with my recent experience here that I needed to sound off because it was a hot mess. I had an appointment for a cut and color with Cheryl (DO NOT GO TO HER) and she was very terse and cold when I first saw her. For starters, I told her I just wanted to get my split ends cut and my hair colored over to get the burgundy color out (I normally just dye it a single, permanent color that is dark brown/black). Instead of listening to me, she insisted I just needed a filler but would probably need to come back for a second appointment. Normally when I get my hair done, I am shown a color palette and select how dark I would like to go, but there was none of that here. She informed me the price would be $80+ accounting for the length of my hair requiring additional dye but I could purchase the color package for $120 which would include a blow dry and styling. I declined as I do not understand why I need to pay an extra $40 to get a blow dry when I’m getting my hair colored or to account for extra hair dye when I’m getting inches of dead ends cut off to begin with. She did offer me a beverage but was very curt otherwise. Anytime I moved a smidge or checked messages on my phone, she constantly kept reminding me she would not be held accountable if dye gets on me. She informed me that I should not wash my hair much for the next week or the color would fade. I was confused, did she use a semi-permanent tint on me when I really wanted a single color? I waited a half hour for my color to set it and during this time, I overheard her talking to another stylist about me, telling them I wasn’t social. Of course I’m not social, you’re rude af. To be fair, I can be very transactional when I get my hair done because I just want to relax, but her behavior was very unprofessional and did not take into account that every client is different. She tried to show nuggets of being nice (when I was getting closer to pay) and do small talk but it was honestly too little, too late. Then after washing the color out of my hair, before she cut my hair, she told me to grab my stuff and go to another room. I clearly struggled with putting my stuff on the hook that was there and she offered no assistance whatsoever to move it to a more suitable place. She proceeded to cut my hair, then blow dried my hair a little so I wouldn’t walk out with my head ALL wet. Needless to say, I paid $97 (before tip, $115 after tip, because I am still a nice person and know I will NOT return ever) to walk out with a half wet head (I finished blow drying my hair at home, thanks), hair I can barely shampoo until after a week or the color will fade and which the color could overrun on my pillows and clothes, and when I got home, I noticed dye on my face and ears that she clearly did not try hard enough to scrub off (photos attached). Sometimes, I go to Larijames in Webster and I pay a lot less for a lot more in terms of customer service and overall quality – I regret giving Hairzoo a chance. I would not recommend Cheryl to anyone and will never return to Hairzoo.
… more