Hair Paradise – Dominican Hair Salon

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI have 3C/4A hair. I previously went to another salon that couldn’t straighten my hair at all by the ferry. I went online and saw the reviews for this location, and I do not regret going. they did an amazing job. The women who you sign in with is SOO polite. I love nothing more than professional and friendly staff, even the people who came to get their hair done greeted me with open arms. I am so happy I went here and will come back for my once every 3 years straighten.Best on the island.I have 3C/4A hair. I previously went to another salon that couldn’t straighten my hair at all by the ferry. I went online and saw the reviews for this location, and I do not regret going. they did an amazing job. The women who you sign in …More

I have 3C/4A hair. I previously went to another salon that couldn’t straighten my hair at all by the ferry. I went online and saw the reviews for this location, and I do not regret going. they did an amazing job. The women who you sign in with is SOO polite. I love nothing more than professional and friendly staff, even the people who came to get their hair done greeted me with open arms. I am so happy I went here and will come back for my once every 3 years straighten.

Critical: ProfessionalismI’ve been going to hair paradise for a couple years now. It’s the only salon I’ve let do my hair in Staten Island. As an African America woman, I’m very careful with who/where I get my hair styled. I normally am able to get my hair washed & blow dried with no issues, today was different. I always ask for wash & blow because this salon uses too much heat. I prefer to not sit under the dryer in rollers, then hand blow dry, & flat iron. My hair is natural and that is way too much heat and manipulation. Today I made an appointment for 9am and when I arrived the shop was already packed. After getting washed and deep conditioned the owner, Claribel suggested I sit under the dryer because the women who were under were dry and ready to be styled. She said I would need to wait to get blow dried because they were “short staffed”. I explained why I didn’t want to sit under the dryer & how I made the appointment so I that I wouldn’t have to wait. Her and the rest of the Hispanic women began speaking Spanish. I heard the word “negra” and I knew it was in reference to me, but i just ignored it. I typically get my hair done by Cristina but she had a client. Claribel had the new girl Jatinel do my hair. Needless to say she did not know how to blow out African American hair. As soon as she started I knew she didn’t know what she was doing. I politely requested Cristina to style my hair instead and told her it wasn’t her fault. Claribel came over and said if I want Cristina to do my hair I would have to wait because she has 4 people ahead of me. They started speaking Spanish again so I told her nevermind and that I’d do it myself. I left the salon with wet hair in November. The owner continually spoke Spanish over my head, talking about me & rudely grabbed the towel from around my neck. I left & will not be returning. Extremely bad business and awful customer service.I’ve been going to hair paradise for a couple years now. It’s the only salon I’ve let do my hair in Staten Island. As an African America woman, I’m very careful with who/where I get my hair styled. I normally am able to get my hair washed & …More

I’ve been going to hair paradise for a couple years now. It’s the only salon I’ve let do my hair in Staten Island. As an African America woman, I’m very careful with who/where I get my hair styled. I normally am able to get my hair washed & blow dried with no issues, today was different. I always ask for wash & blow because this salon uses too much heat. I prefer to not sit under the dryer in rollers, then hand blow dry, & flat iron. My hair is natural and that is way too much heat and manipulation. Today I made an appointment for 9am and when I arrived the shop was already packed. After getting washed and deep conditioned the owner, Claribel suggested I sit under the dryer because the women who were under were dry and ready to be styled. She said I would need to wait to get blow dried because they were “short staffed”. I explained why I didn’t want to sit under the dryer & how I made the appointment so I that I wouldn’t have to wait. Her and the rest of the Hispanic women began speaking Spanish. I heard the word “negra” and I knew it was in reference to me, but i just ignored it. I typically get my hair done by Cristina but she had a client. Claribel had the new girl Jatinel do my hair. Needless to say she did not know how to blow out African American hair. As soon as she started I knew she didn’t know what she was doing. I politely requested Cristina to style my hair instead and told her it wasn’t her fault. Claribel came over and said if I want Cristina to do my hair I would have to wait because she has 4 people ahead of me. They started speaking Spanish again so I told her nevermind and that I’d do it myself. I left the salon with wet hair in November. The owner continually spoke Spanish over my head, talking about me & rudely grabbed the towel from around my neck. I left & will not be returning. Extremely bad business and awful customer service.