Hair on Q

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueLori is awesome!!! I moved to the Galveston area dreading the idea of finding my new hair person since the search can be such a pain. Thankfully I found Hair on Q and it has been great. She has always been very professional, knowledgeable, and respectful during our sessions. I started having some hair loss problems, and she passed on a lot of useful info that has really helped to understand what I can do/try. Lastly, even after onset of hair loss, all my cuts have been excellent and I usually get complimented on them. Total gem! Don’t hesitate to try her out!Lori is awesome!!! I moved to the Galveston area dreading the idea of finding my new hair person since the search can be such a pain. Thankfully I found Hair on Q and it has been great. She has always been very professional, …More

Lori is awesome!!! I moved to the Galveston area dreading the idea of finding my new hair person since the search can be such a pain. Thankfully I found Hair on Q and it has been great. She has always been very professional, knowledgeable, and respectful during our sessions. I started having some hair loss problems, and she passed on a lot of useful info that has really helped to understand what I can do/try. Lastly, even after onset of hair loss, all my cuts have been excellent and I usually get complimented on them. Total gem! Don’t hesitate to try her out!

Critical: Professionalism, QualityI am disappointed to say she is a dishonest person. She used what I suspect is expired (or cheap?) hair dye for my highlights, which came out very botched. She did not acknowledge my concerns when I pointed out why I did not like how it came out, and proceeded to charge me a higher price than she quoted in the beginning. I am sure she knew it came out poorly because she never had a nice thing to say about it as she was drying it – why not just be honest and acknowledge it didn’t turn out well? I have two spots that are almost bleached and the rest hardly shows. On top of that, she did not indicate a willingness to fix it when I asked, and now she is not even responding to my text messages. Very disappointing. I was looking for a long term salon but this is definitely not it.Service: Hair coloringI am disappointed to say she is a dishonest person. She used what I suspect is expired (or cheap?) hair dye for my highlights, which came out very botched. She did not acknowledge my concerns when I pointed out why I did not like how it …More

I am disappointed to say she is a dishonest person. She used what I suspect is expired (or cheap?) hair dye for my highlights, which came out very botched. She did not acknowledge my concerns when I pointed out why I did not like how it came out, and proceeded to charge me a higher price than she quoted in the beginning. I am sure she knew it came out poorly because she never had a nice thing to say about it as she was drying it – why not just be honest and acknowledge it didn’t turn out well? I have two spots that are almost bleached and the rest hardly shows. On top of that, she did not indicate a willingness to fix it when I asked, and now she is not even responding to my text messages. Very disappointing. I was looking for a long term salon but this is definitely not it.