Services
… View moreAddress and Contact Information
Address: 720 A St suite b, Hayward, CA 94541
Phone: (510) 460-9699
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Reviews
Anthony Vu
Worst hair cut experience I’ve ever had. I’ve gone here three times. I stumbled upon this place based on yelp reviews for a hair salon called “Star Cuts” and a promise of a first time customer discount. I tried to call to make an appointment but no one picked up so I tried to make an appointment through their website with no success. I decided to just try drop-in. Upon arrival I was greeted by Jeannette and told that the business had a transfer of ownership and she promised me the quality of cut and price would be just the same and she gave me her new contact info. My first cut was mediocre but price was only $12 so I decided I would come back a second time. My second hair cut was great but I wasn’t told that the price had gone up to $15 until after, which was pretty disappointing. I was quite satisfied overall with the haircut so I came back for a third session but things went really bad. I told her I wanted a straight fade up and 1 inch off the top to leave 2 inches but she ended up giving me an egg shaped hair-do and cutting off 2 inches from the top leaving only one inch of hair left. And to top that all off, my hair was crooked in so many places which couldn’t even be fixed because she had already cut off too much hair. I had to make an appointment to try and fix it but she just ended up chopping off more hair which didn’t make it any better. She said she would give me a refund but by the end of the session, she gave me a voucher for a free hair cut instead. Since then I’ve tried over 15 times the past 2 weeks to contact her and make an appointment but it seems she has been avoiding all my attempts to reach out to her. There was one phone call that was hung up early so I know she was there. I also tried texting her with no response. Overall customer service is pretty bad and the quality of the cut is mediocre and inconsistent. Definitely not recommended.
… morelynn osti
Great service and a nice clean cut! Glad I stopped by 🙂
… moreAlberto G
Nice hair cut, great Service!
… more