H & P Nails

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueThe people here were really nice and professional. I had Julie and she did a really good job. I had the spa pedicure and she gave me the foot lotion that came with the spa package. She made sure to ask whether I liked my nails and toes at every step and adjust as necessary. Would definitely go back!Services: Pedicure, Dip powder, Manicure

The people here were really nice and professional. I had Julie and she did a really good job. I had the spa pedicure and she gave me the foot lotion that came with the spa package. She made sure to ask whether I liked my nails and toes at every step and adjust as necessary. Would definitely go back! Pedicure, Dip powder, Manicure

Positive: Cleanliness, Professionalism, QualityI went here for the first time since they have been under new management and I loved it ! Paul and Julie have wonderful customer service as well as their other employees ! Everyone was very welcoming.I had a lady do my nails , feet , and eyebrows. She took her time and was very detailed! I will surely be returning !Services: Pedicure, ManicureI went here for the first time since they have been under new management and I loved it ! Paul and Julie have wonderful customer service as well as their other employees ! Everyone was very welcoming. …More

I went here for the first time since they have been under new management and I loved it ! Paul and Julie have wonderful customer service as well as their other employees ! Everyone was very welcoming.

Critical: QualityI went to this salon for the first time because my regular nail salon was closed and my experience was terrible. Lam did not know how to do my nails he was rushing and was mad because the salon was closing and he was going to be the last one out. The whole time he kept saying “see everybody gone I am the last one, next time don’t come late” trying to be funny which wasn’t funny; especially because he did my nails very poorly. He did not know how to do the French tips. He asked another male employee and he said thats not how you do them and had him watch while he now did my nails. The whole time the manager, Sofia and Lam huddled around as he did my nails. He did a better job on the design which rushed on however I was not satisfied. When I got home I took a closer look at my nails there were lumps, the shape was not square it was crooked. I called back the next day and asked to speak to the manager. She knew exactly who was calling and what it was about so she offered me to come the next day to get them redone with no cost which all I wanted was a refund, I was going out of town and didn’t want to go back to them because of the experience but she kept saying it was against policy. I know she could have gave me a refund but she was too money hungry and wanted to force me to come back. The whole experience was displeasing and inconvenient. She then said when I get back she can give me a discount for a new set. How you go from a set for no cost to a discounted set lol. First of all I should be getting a full set done free of cost and a refund after all I went through and the way my nails looked. I didn’t want to return back. Maybe if I would have got my money back I would have respected them and gave them another try months from now but the way the manager handled the situation was terrible.Services: Pedicure, ManicureI went to this salon for the first time because my regular nail salon was closed and my experience was terrible. Lam did not know how to do my nails he was rushing and was mad because the salon was closing and he was going to be the last …More

I went to this salon for the first time because my regular nail salon was closed and my experience was terrible. Lam did not know how to do my nails he was rushing and was mad because the salon was closing and he was going to be the last one out. The whole time he kept saying “see everybody gone I am the last one, next time don’t come late” trying to be funny which wasn’t funny; especially because he did my nails very poorly. He did not know how to do the French tips. He asked another male employee and he said thats not how you do them and had him watch while he now did my nails. The whole time the manager, Sofia and Lam huddled around as he did my nails. He did a better job on the design which rushed on however I was not satisfied. When I got home I took a closer look at my nails there were lumps, the shape was not square it was crooked. I called back the next day and asked to speak to the manager. She knew exactly who was calling and what it was about so she offered me to come the next day to get them redone with no cost which all I wanted was a refund, I was going out of town and didn’t want to go back to them because of the experience but she kept saying it was against policy. I know she could have gave me a refund but she was too money hungry and wanted to force me to come back. The whole experience was displeasing and inconvenient. She then said when I get back she can give me a discount for a new set. How you go from a set for no cost to a discounted set lol. First of all I should be getting a full set done free of cost and a refund after all I went through and the way my nails looked. I didn’t want to return back. Maybe if I would have got my money back I would have respected them and gave them another try months from now but the way the manager handled the situation was terrible.