Great Clips

Critical: Professionalism, Punctuality, Quality, ValueI took my daughter in for her first haircut in a year and a half. She has sunken chest, horrible asthma, and I have a autoimmune disease so we have stayed inside. So we wanted to treat ourselves and cut our hair! A few days after the hair cut I got sick and needed a biopsy done. So, after being in and out of the hospital and urgent care I was home and able to brush my daughter’s hair myself and not her older sister. I noticed how chopped up it was and I mean BAD! So I called and was greeted over the phone with a lady who said since it’s been a week I’d be charged $5. Well, never in my life have I ever had a hair cut place be like “ we can’t fix what we did wrong but well charge you $5 to do so” policy or not haircut places usually just fix it. I even explained I was sick in hospital getting a biopsy. They could care less just flat out rude. It’s not about the $5 it’s the tone of voice and just like y’all hate your job so much quit. Better yet get trained to not cut hair poorly then this wouldn’t be a problem at all. I can get super ghetto my damn self but that’s just not how you run a business. Policy or not I’ve had MANY haircut places go above and over to fix their mess ups. This location at 1463 didn’t use to be like this .Service: HaircutI took my daughter in for her first haircut in a year and a half. She has sunken chest, horrible asthma, and I have a autoimmune disease so we have stayed inside. So we wanted to treat ourselves and cut our hair! A few days after the hair …More

I took my daughter in for her first haircut in a year and a half. She has sunken chest, horrible asthma, and I have a autoimmune disease so we have stayed inside. So we wanted to treat ourselves and cut our hair! A few days after the hair cut I got sick and needed a biopsy done. So, after being in and out of the hospital and urgent care I was home and able to brush my daughter’s hair myself and not her older sister. I noticed how chopped up it was and I mean BAD! So I called and was greeted over the phone with a lady who said since it’s been a week I’d be charged $5. Well, never in my life have I ever had a hair cut place be like “ we can’t fix what we did wrong but well charge you $5 to do so” policy or not haircut places usually just fix it. I even explained I was sick in hospital getting a biopsy. They could care less just flat out rude. It’s not about the $5 it’s the tone of voice and just like y’all hate your job so much quit. Better yet get trained to not cut hair poorly then this wouldn’t be a problem at all. I can get super ghetto my damn self but that’s just not how you run a business. Policy or not I’ve had MANY haircut places go above and over to fix their mess ups. This location at 1463 didn’t use to be like this .

Critical: Professionalism, Quality, ValueI am so frustrated with this place. Been bringing my grandsons here for a year snd a half since the pandemic started, merely for convenience. The service has never been great, but the boys haircuts have been average. Today they totally managed to destroy my grandsons hair and I am sad for him. I am angry, frustrated and embarrassed. Imagine being a teenager and going to school with your hair looking like it went in a chop chop It was a short cut and no way to repair. Long on one side, short on the other snd chop chop up top. This person has absolutely no business cutting hair. . Take the scissors away and have them sweep or mop instead. Maybe they can follow directionsService: HaircutI am so frustrated with this place. Been bringing my grandsons here for a year snd a half since the pandemic started, merely for convenience. The service has never been great, but the boys haircuts have been average. Today they totally …More

I am so frustrated with this place. Been bringing my grandsons here for a year snd a half since the pandemic started, merely for convenience. The service has never been great, but the boys haircuts have been average. Today they totally managed to destroy my grandsons hair and I am sad for him. I am angry, frustrated and embarrassed. Imagine being a teenager and going to school with your hair looking like it went in a chop chop It was a short cut and no way to repair. Long on one side, short on the other snd chop chop up top. This person has absolutely no business cutting hair. . Take the scissors away and have them sweep or mop instead. Maybe they can follow directions

Critical: Professionalism, Punctuality, Quality, ValueI feel as though my grandmother and I were disrespected here, the lack of costumer service was disgusting. All we wanted to do was give a tip and the keypad froze, we asked for help, but they just stood there! Then they got mad when all that went through was 2 cents. This was embarrassing really, and the reaction that was given was SUPER unacceptable. Also my hair was cut very unevenly and I literally had to go home and fix it my self. I’ve always had bad experiences at THIS great clips specifically and now I know for sure I’m never going back.Services: Hairstyling, HaircutI feel as though my grandmother and I were disrespected here, the lack of costumer service was disgusting. All we wanted to do was give a tip and the keypad froze, we asked for help, but they just stood there! Then they got mad when all …More

I feel as though my grandmother and I were disrespected here, the lack of costumer service was disgusting. All we wanted to do was give a tip and the keypad froze, we asked for help, but they just stood there! Then they got mad when all that went through was 2 cents. This was embarrassing really, and the reaction that was given was SUPER unacceptable. Also my hair was cut very unevenly and I literally had to go home and fix it my self. I’ve always had bad experiences at THIS great clips specifically and now I know for sure I’m never going back.