Great Clips

Critical: ProfessionalismWas unable to sign in online so I went in as a walk in. On the screen was one other person. She must have logged in on line. I took a sit there were 2 other customers In getting their cuts. After a few minutes the young gentleman asked if I sign in on line. I explained I tried but was unable. At the time two other people sign in on line and there names popped up on the screen. Not sure if he signed me in or if my attempt to sign in finally went through. I told him that my name finally popped up on screen but I was in before the other two signed in. He finished his customer and went to lunch. The other lady completed her customer then took the lady that was signed in before me. I was the only one the only person waiting at that time. Shortly before she finished her customer a gentleman walked in, she ask if he had signed in and he said yes. After she finished her customer she proceeded to update the gentleman’s information. Mind you, he was not even the next person on the list. I asked when I was going to be taken and she said after the other person got back from lunch. I explained to her that I had already been waiting for 45 minutes and I was not checked in when I walk in and by the time the other employee checked me in the 2 gentlemen’s names popped up on the screen. Her reply was I am sorry I didn’t know but like I said the other employee will be back from lunch shortly and he can take me. By this time I was so frustrated that I told her never mind Take My Name off Your List. They need to have a better system for identify customers order of sign ins.Was unable to sign in online so I went in as a walk in. On the screen was one other person. She must have logged in on line. I took a sit there were 2 other customers In getting their cuts. After a few minutes the young gentleman asked …More

Was unable to sign in online so I went in as a walk in. On the screen was one other person. She must have logged in on line. I took a sit there were 2 other customers In getting their cuts. After a few minutes the young gentleman asked if I sign in on line. I explained I tried but was unable. At the time two other people sign in on line and there names popped up on the screen. Not sure if he signed me in or if my attempt to sign in finally went through. I told him that my name finally popped up on screen but I was in before the other two signed in. He finished his customer and went to lunch. The other lady completed her customer then took the lady that was signed in before me. I was the only one the only person waiting at that time. Shortly before she finished her customer a gentleman walked in, she ask if he had signed in and he said yes. After she finished her customer she proceeded to update the gentleman’s information. Mind you, he was not even the next person on the list. I asked when I was going to be taken and she said after the other person got back from lunch. I explained to her that I had already been waiting for 45 minutes and I was not checked in when I walk in and by the time the other employee checked me in the 2 gentlemen’s names popped up on the screen. Her reply was I am sorry I didn’t know but like I said the other employee will be back from lunch shortly and he can take me. By this time I was so frustrated that I told her never mind Take My Name off Your List. They need to have a better system for identify customers order of sign ins.

Positive: Professionalism, PunctualityAnthony was great. Myself my daughter and son all got hair cuts and he was very professional and the cut was one of the best cuts I ever got. He was knowledgeable and recommended the appropriate length I needed taken off and I really appreciated that.Service: Hairstyling

Anthony was great. Myself my daughter and son all got hair cuts and he was very professional and the cut was one of the best cuts I ever got. He was knowledgeable and recommended the appropriate length I needed taken off and I really appreciated that. Hairstyling