Gold Hand massage & spa

Positive: Communication, Professionalism, QualityMy Husband & I booked a couples massage on a Saturday. They worked with our schedule to get in, we’re very professional from the start. DO know you pay before you play but so worth it. The room had great ambience, it was the right temperature. The 2 massage Therapist worked in tandem to make our experience fabulous. They used hot rocks on our back and legs. They treated us like a personal client and not just a number. We were very pleased. I told all my co-workers and family how wonderful the experience was. It’s been 4 weeks and I just made our 2nd appointment and as before, they make it quick and easy to book. I will be back again and again. And would definitely recommend this to all my friends.My Husband & I booked a couples massage on a Saturday. They worked with our schedule to get in, we’re very professional from the start. DO know you pay before you play but so worth it. The room had great ambience, it was the right …More

My Husband & I booked a couples massage on a Saturday. They worked with our schedule to get in, we’re very professional from the start. DO know you pay before you play but so worth it. The room had great ambience, it was the right temperature. The 2 massage Therapist worked in tandem to make our experience fabulous. They used hot rocks on our back and legs. They treated us like a personal client and not just a number. We were very pleased. I told all my co-workers and family how wonderful the experience was. It’s been 4 weeks and I just made our 2nd appointment and as before, they make it quick and easy to book. I will be back again and again. And would definitely recommend this to all my friends.

Critical: QualityWorst experience ever with one of the ladies whom is a “licensed massage therapist!!!” The quality was very poor, she ran in and out of the room for 5 to 10 minute intervals, and she sighed the whole time. I spent $165.00 dollars and that is including tips for two people. I wouldn’t recommend coming here for a particular female staff; however, I do encourage getting a massage from the male licensed massage therapist because he was wonderful to my partner. I am very disappointed with the female staff member.Worst experience ever with one of the ladies whom is a “licensed massage therapist!!!” The quality was very poor, she ran in and out of the room for 5 to 10 minute intervals, and she sighed the whole time. I spent $165.00 dollars and that …More

Worst experience ever with one of the ladies whom is a “licensed massage therapist!!!” The quality was very poor, she ran in and out of the room for 5 to 10 minute intervals, and she sighed the whole time. I spent $165.00 dollars and that is including tips for two people. I wouldn’t recommend coming here for a particular female staff; however, I do encourage getting a massage from the male licensed massage therapist because he was wonderful to my partner. I am very disappointed with the female staff member.

Critical: Communication, Professionalism, QualitySo I walked in and greeted by a very rude lady. The first words out of her mouth were that I needed to pay before the massage and that I needed to also tip. Now I myself like most others tip according to quality if service. I’ve gotten massages very frequently for about 12 years. This was nothing like I’ve ever experienced. It was painful. She was rubbing my spine and bones rather than knots and tension spots. She got on top of me and punched my back a few times. I asked for work on my hands and arms but due to the language barrier that never happened. It was a waste of money to be honest. I did not feel any kind of relief.So I walked in and greeted by a very rude lady. The first words out of her mouth were that I needed to pay before the massage and that I needed to also tip. Now I myself like most others tip according to quality if service. I’ve gotten …More

So I walked in and greeted by a very rude lady. The first words out of her mouth were that I needed to pay before the massage and that I needed to also tip. Now I myself like most others tip according to quality if service. I’ve gotten massages very frequently for about 12 years. This was nothing like I’ve ever experienced. It was painful. She was rubbing my spine and bones rather than knots and tension spots. She got on top of me and punched my back a few times. I asked for work on my hands and arms but due to the language barrier that never happened. It was a waste of money to be honest. I did not feel any kind of relief.

Positive: Communication, Professionalism, QualityI let the front desk know it was my first time here but I did want a hard deep tissue experience. My masseuse was accommodating, professional, and worked with such an attention to detail that after the first 10 minutes I knew I would be back weekly.

I let the front desk know it was my first time here but I did want a hard deep tissue experience. My masseuse was accommodating, professional, and worked with such an attention to detail that after the first 10 minutes I knew I would be back weekly.

Critical: Communication, Professionalism, QualityAbsolutely the WORST massage I’ve ever received in over 15+ years. It’s hard to believe these people are even licensed. My “therapist” rubbed oil on my back for 30 minutes. He never even touched my neck and shoulders which are my problem areas. Total waste of money!

Absolutely the WORST massage I’ve ever received in over 15+ years. It’s hard to believe these people are even licensed. My “therapist” rubbed oil on my back for 30 minutes. He never even touched my neck and shoulders which are my problem areas. Total waste of money!

Positive: Professionalism, QualityToday I received a very wonderful foot massage at this shop. First a very nice hot herbal foot soak then a great foot and lower leg massage for only $20 for a half hour. Really good deal I highly recommend.

Today I received a very wonderful foot massage at this shop. First a very nice hot herbal foot soak then a great foot and lower leg massage for only $20 for a half hour. Really good deal I highly recommend.