Located In: The Shoppes at Montage Mountain
Address and Contact Information
Address: Moosic, PA 18507
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Glamour Nails – The Shoppes At Montage Mountain
About. Full-service nail salon offering a variety of manicures, acrylic sets and fills, pedicures, waxing services and paraffin wax treatments. Treat …
Reviews
Joelle Gonzalez
Wish I could give 0 stars! I have been a regular customer of this establishment for 3 years. I was always cooperative, friendly, tipped well (over $20 every time for a fill) and really enjoyed coming here. Unfortunately, that all changed last night. I called the salon at 6:00PM to ask if I could still come in for a fill. Their posted hours indicate that they close at 8:00PM. The woman on the phone was super nice and said yes, come in. I told her I would be there at 6:40PM. She said “not a problem”. I drove 30 minutes to Moosic and walked in at 6:35PM. The door was wide open. The lights were dimmed. Two woman were standing there and immediately looked annoyed at me as if I was inconveniencing them. The blonde (Star?) told me that they were slow that day so they would be closing early and would not provide me service. I explained that I was just on the phone with someone who said I could come and that I had driven 30 minutes to get there and now wasted gas. I only wanted a fill and they were supposed to close at 8:00PM! They dismissed me, blamed it on another worker who apparently already left the store. I asked them if they could make an “exception”, the blonde woman who sits at the last desk rudely said no and waived me out. I was not even asking for am exception since they were supposed to be open! This same lady also tried to lie and say the woman who spoke to me on the phone said “don’t come”. A shameful lie because the person on the phone was friendly and said “yes, no problem come”. It was the worst customer experience that I have ever had. Not only did they inconvenience me by making me drive all that way and closing early, but I felt badly, not just because of the experience, but because I have been a loyal and good customer and I was so easily dismissed. I will call the store and share this experience with the owner, but I am done with this establishment. Needless to say, I will be finding another nail salon to go, preferably some place that ensures every one of their employees appreciates their customers, doesn’t try to lie to them and won’t inconvenience them.
… moreCynthia
I never like leaving bad reviews, but I wouldn’t go here unless you desperately need to get your nails done and theres no where else to go. The money you pay is not at all worth the service. I left having to fix my nails at home anyway. Although the environment was friendly, my nails were left with smudges and ripped cuticles.
… more