Glamour Nail & Spa 2

Positive: Professionalism, Quality, ValueI love this nail salon and appreciate it even more after having a terrible experience at a place nearby! Bebe is the nicest woman I have ever met. She remembers everyone’s face that ever walks through her doors and is always very personable with every customer. I feel so at home here and always get the most bang for my buck! Love the quality of my nails every single time!!I love this nail salon and appreciate it even more after having a terrible experience at a place nearby! Bebe is the nicest woman I have ever met. She remembers everyone’s face that ever walks through her doors and is always very personable …More

I love this nail salon and appreciate it even more after having a terrible experience at a place nearby! Bebe is the nicest woman I have ever met. She remembers everyone’s face that ever walks through her doors and is always very personable with every customer. I feel so at home here and always get the most bang for my buck! Love the quality of my nails every single time!!

Critical: Cleanliness, Professionalism, Punctuality, Quality, ValueDO NOT COME HERE!!! THESE people ARE SO RUde, unprofessional, and just bad business people. I came in to get my refill and 48 hours later my nails were already lifting, the lady refused to give me a refund and demanded that the only accommodation would be for me to come in for them to get fixed… even though I explained that I would have to go way out of my way to do so. I drove 1 hour back to Richmond the following day to get the nails fixed! An employee asked me to have a seat and then called the two owners, who yelled and berated me over the phone for 17 minutes because I left a bad review on Yelp! One that I could have removed or updated like so many other people do after bad reviews! Who would have known that a bad review is justification for not honoring your policy! This is bad business people!! The owner told me he would fix it at the beginning of the call and by the end of the call the other owner (lady) said she would not be fixing my nails! So I drove here, spent a total of 2.5 hours here (total time spent the first time here and second) just to have them refuse to fix my nails and keep my money!!! Please save yourself the headache!!Service: ManicureDO NOT COME HERE!!! THESE people ARE SO RUde, unprofessional, and just bad business people. I came in to get my refill and 48 hours later my nails were already lifting, the lady refused to give me a refund and demanded that the only …More

DO NOT COME HERE!!! THESE people ARE SO RUde, unprofessional, and just bad business people. I came in to get my refill and 48 hours later my nails were already lifting, the lady refused to give me a refund and demanded that the only accommodation would be for me to come in for them to get fixed… even though I explained that I would have to go way out of my way to do so. I drove 1 hour back to Richmond the following day to get the nails fixed! An employee asked me to have a seat and then called the two owners, who yelled and berated me over the phone for 17 minutes because I left a bad review on Yelp! One that I could have removed or updated like so many other people do after bad reviews! Who would have known that a bad review is justification for not honoring your policy! This is bad business people!! The owner told me he would fix it at the beginning of the call and by the end of the call the other owner (lady) said she would not be fixing my nails! So I drove here, spent a total of 2.5 hours here (total time spent the first time here and second) just to have them refuse to fix my nails and keep my money!!! Please save yourself the headache!!

Critical: QualityCompared to the original salon I would go to before businesses shut down, this shop is more expensive but poorer quality. My finger nails and toes were chipped within a week when normally I am used to them staying good for 3 weeks to a month. A nail design cost 5 dollars extra but the design was so ugly. They do not know how to do flowers. It also was additional money for more than 1 color. No other salon I have gone to has charged extra for more colors. For the price I was paying, I expected better quality. The only good thing was that they were fast but I would rather them take their time if it came out better. Would not recommend this place or go again.Compared to the original salon I would go to before businesses shut down, this shop is more expensive but poorer quality. My finger nails and toes were chipped within a week when normally I am used to them staying good for 3 weeks to a …More

Compared to the original salon I would go to before businesses shut down, this shop is more expensive but poorer quality. My finger nails and toes were chipped within a week when normally I am used to them staying good for 3 weeks to a month. A nail design cost 5 dollars extra but the design was so ugly. They do not know how to do flowers. It also was additional money for more than 1 color. No other salon I have gone to has charged extra for more colors. For the price I was paying, I expected better quality. The only good thing was that they were fast but I would rather them take their time if it came out better. Would not recommend this place or go again.

Positive: Cleanliness, Professionalism, ValueI usually don’t everything about a place but this was a great experience. Everyone was very friendly, and nobody in the salon is left waiting they all work together to be sure every guest is taken care of. They were extremely friendly and pricing is fair.

I usually don’t everything about a place but this was a great experience. Everyone was very friendly, and nobody in the salon is left waiting they all work together to be sure every guest is taken care of. They were extremely friendly and pricing is fair.