Gala Nails & Spa

Positive: Quality, ValueShowed them a reference picture of what I wanted and got exactly that!! I was in and out of there very quickly and the price was great for the service I got 🙂 will definitely be coming back.Services: Dip powder, Acrylic nails

Showed them a reference picture of what I wanted and got exactly that!! I was in and out of there very quickly and the price was great for the service I got 🙂 will definitely be coming back. Dip powder, Acrylic nails

Critical: Professionalism, Quality, ValueMy niece took five of the aunties and grandma in for pedicures back in February. We got there early and they were waiting for us but were rushed the whole time. Very minimal communication, which I understand some people don’t talk much. Four out of five did a terrible job with out gel polish!!! They didn’t cut the toenails of two of us, didn’t spend time to remove all the cuticle and proceeded to apply the gel. My gel was tick and bumpy so I told the nail tech. She removed it and reapplied and it still looked the same. My sister’s nails were only painted in the main top and all sides had no polish. I can say only grandma’s nails looked nice and gel lasted 6 weeks. Everyone else the gel polish fell within the first couple of weeks. Never going backServices: Gel manicures, PedicureMy niece took five of the aunties and grandma in for pedicures back in February. We got there early and they were waiting for us but were rushed the whole time. Very minimal communication, which I understand some people don’t talk much. …More

My niece took five of the aunties and grandma in for pedicures back in February. We got there early and they were waiting for us but were rushed the whole time. Very minimal communication, which I understand some people don’t talk much. Four out of five did a terrible job with out gel polish!!! They didn’t cut the toenails of two of us, didn’t spend time to remove all the cuticle and proceeded to apply the gel. My gel was tick and bumpy so I told the nail tech. She removed it and reapplied and it still looked the same. My sister’s nails were only painted in the main top and all sides had no polish. I can say only grandma’s nails looked nice and gel lasted 6 weeks. Everyone else the gel polish fell within the first couple of weeks. Never going back

Critical: ProfessionalismIt’s unfortunate that one bad seed can completely undermine a businesses integrity. I have been a patron of Gala Nails exactly 3 times.Experience #1- Great for me, I had Kathy and a gentleman for a mani/pedi both techs were very friendly and professional and paid great attention to detail in their work. Unfortunately, this wasn’t the case for my mom who was accompanying me. Multiple times NiNi was extremely rude and demeaning to my mom; mostly communication/translation was to be blamed. NiNi was incredibly irritated my mom was saying she wanted her nails “rounded” when according to NiNi my mom actually wanted “Oval” and scolded her that she needs to say “Oval” in the future. While NiNi was “teaching” my mom and doing her mani/pedi she would have bursts of conversation to her coworkers; it was very obvious she was complaining about my mom to her family/coworkers (they basically ignored her and hung their heads in embarrassment.)Experience #2 – I did not have the company of my mom. I requested Kathy, she did my nails perfectly and was very sweet and professional.Experience #3- I made an appointment the day before with Kathy and when I showed up they informed me Kathy wasn’t working that day; they really should have called and notified me, but I own a small business as well and I understand things happen. They asked if I could come back in 10 minutes and see a different tech and I agreed. When I came back NiNi told me where to sit and asked what I’d like done to my nails. I replied I’d like the dip powder. She pointed to my nails and told me that’s not what I had. I replied “yes I know, but what I would like is the dip powder toady.” She told me “no I do shellac.” I told her “no, I do not want shellac; it peels off my nails.” NiNi precedes to argues with me that shellac doesn’t do that. Then I asked “Do you do the powder dip or not?” NiNi says with great attitude while pointing at my hands “yes, but then I will have to take those off.” ……..”ok….”NiNi left me with the color choices and didn’t return. I looked at the colors for 5-10 minutes and could feel myself getting more and more upset about how blatantly rude she was. This is when I grabbed my things and left.I will never go back. I can not support an establishment that enables this kind of behavior/service.Services: Pedicure, ManicureIt’s unfortunate that one bad seed can completely undermine a businesses integrity. I have been a patron of Gala Nails exactly 3 times.Experience #1- Great for me, I had Kathy and a gentleman for a mani/pedi both …More

It’s unfortunate that one bad seed can completely undermine a businesses integrity. I have been a patron of Gala Nails exactly 3 times.