Float Into Wellness

Critical: QualityI am only giving this place two stars because the staff person that I met was nice….Unfortunately, I had an unpleasant experience.First, the photos that you see on the web are not current, they are pictures of the previous location, but you wont know that until after you arrive. The photo and short video on the website is current, but there is a reason you only see two rooms as those are the only decent looking areas, however when you have an in-person look at these rooms you will see major flaws.When I first entered, the atmosphere wasn’t ideally comforting to walk into, it gave me a uncomfortable questionable feeling like this wasn’t a legitimate Wellness studio. Though the staff was very welcoming, this was the first red flag. (this is in an basement and unfortunately has the look and appeal of one)I understand the idea of Float Into Wellness and it is a Great concept, but the atmosphere isn’t exuberant of that. Which is very unfortunate. But, since I paid in advance I decided to proceed hoping that my initial feelings would change.The scent of incense smells throughout the hallway and Salt Lounge, I am asthmatic and incense is a trigger and I did inform the staff.When I told the staff, she said that she will remove the burning incense from the Salt Lounge. …. But if you “know ” about incense it takes anywhere from 1 -24 hours for the smell and chemicals to leave the room. I do not understand why are they burning incense in the Salt Lounge prior to a client entering or burning it at all? And why is incense being used instead of essential oils. This was another red flag for me.Because Incense is known to contain carcinogens and irritants this works against the purpose of the Salt Lounge and can be health hazardous especially for asthmatics. I understand essential oils being used, however I have never visited any Wellness studio, center or spa that has ever used incense. ( Please keep in mind I called in advance and informed the staff that I was asthmatic).When it was time to me to enter the Float Tank my lungs were so irritated that I had to leave. I couldn’t relax and I had to take medication. I also informed the staff why i had to shorten my stay and leave.Upon leaving I started to notice the hanging sheets to divide areas instead of curtains or dividers. I asked how long they have been in the location and she said 4 months. They seemed pretty settled in and there isn’t a presence that they are under construction. Hopefully they will do renovations.I wish I was able to visit there previous facility maybe I would have had a different experience.As of now…It was a total waste of money on for me as this experience caused me more harm than good. I wasn’t even offered a refund or any compensation even though the I had to leave because of their incompetence.I am only giving this place two stars because the staff person that I met was nice….Unfortunately, I had an unpleasant experience. …More

I am only giving this place two stars because the staff person that I met was nice….