Five Star Nail Salon

  4.1 – 53 reviews   • Beauty salon

Five Star Nail Salon 60156

Hours

Wednesday9 AM–7 PM
Thursday9 AM–7 PM
Friday9 AM–7 PM
Saturday9 AM–6 PM
Sunday10:30 AM–4 PM
Monday9 AM–7 PM
Tuesday9 AM–7 PM

Address and Contact Information

Address: 9481 Ackman Rd, Lake in the Hills, IL 60156

Phone: (847) 961-6245

Website: http://places.singleplatform.com/five-star-nail-salon-0/menu

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Reviews

Miriam Konickova
These nails were done less than 24 hours ago. Yes, it is a regular color but I haven’t done anything out of the ordinary and when I walked in to have the color reapplied, I was told that this is normal. EVERY single nail on right hand 2 nails on left chipping away… and this is normal. I had an issue with nonchip mani in the past, most of it chipped away within a week after applying, I let it slide back then, this time I can’t. This is piss poor service, especially since I left a 40% tip.
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Elizabeth Koehler
Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI tried five star nails for the first time on 12/16/20, we had scheduled an apt. We were created by everyone there. Apt for my daughter and I was flawless. We have tried at least 15 different places in the last year or so. The is is the final stop! Love this place! The owner worked on my nails and I swear to you they look like they are “real nails.” So not look fake! A thousand thank yous! My daughter also said the woman that painted her nails was very gently and didn’t hurt her! Awesome!Services: Body waxing, Manicure, PedicureI tried five star nails for the first time on 12/16/20, we had scheduled an apt. We were created by everyone there. Apt for my daughter and I was flawless. We have tried at least 15 different places in the last year or so. The is is the …More
I tried five star nails for the first time on 12/16/20, we had scheduled an apt. We were created by everyone there. Apt for my daughter and I was flawless. We have tried at least 15 different places in the last year or so. The is is the final stop! Love this place! The owner worked on my nails and I swear to you they look like they are “real nails.” So not look fake! A thousand thank yous! My daughter also said the woman that painted her nails was very gently and didn’t hurt her! Awesome!
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Iwona Takuska
Critical: ProfessionalismI moved here 5 months ago and have been in search of a new nail salon to visit regularly. I made an appointment same day and they had availability. I booked a no chip mani and the service was fine. When it came to paying for my nails, it was a total of $33 and I provided the nail technician $50, which would then leave me with $17 total back. She only gave me 12$ back and offered herself a tip of $5.00. I gave her a tip of $4.00. I was in a rush and with my daughter so I did not catch that she had not given me back the correct $17.00 amount. until I was placing my daughter in the carseat. At that point, I did not feel like going back and arguing with her on what she gave me back, etc. I feel like that was completely unprofessional and perhaps her boss should speak to her about this. I don’t feel like it is right to just take a tip yourself. I feel bad because nail salons right now are so slow due to COVID and I will not be returning and being a frequent customer. I got my nails done on 1-11 and it is now 1-22 and my no chip is lifting and chipping. The last no chip manicure I got was at Mario Tricoci for $50 and lasted me a month. Not only that, but when I paid for my no chip mani at Mario Tricoci the technician didn’t steal my money.Service: ManicureI moved here 5 months ago and have been in search of a new nail salon to visit regularly. I made an appointment same day and they had availability. I booked a no chip mani and the service was fine. When it came to paying for my nails, it …More
I moved here 5 months ago and have been in search of a new nail salon to visit regularly. I made an appointment same day and they had availability. I booked a no chip mani and the service was fine. When it came to paying for my nails, it was a total of $33 and I provided the nail technician $50, which would then leave me with $17 total back. She only gave me 12$ back and offered herself a tip of $5.00. I gave her a tip of $4.00. I was in a rush and with my daughter so I did not catch that she had not given me back the correct $17.00 amount. until I was placing my daughter in the carseat. At that point, I did not feel like going back and arguing with her on what she gave me back, etc. I feel like that was completely unprofessional and perhaps her boss should speak to her about this. I don’t feel like it is right to just take a tip yourself. I feel bad because nail salons right now are so slow due to COVID and I will not be returning and being a frequent customer. I got my nails done on 1-11 and it is now 1-22 and my no chip is lifting and chipping. The last no chip manicure I got was at Mario Tricoci for $50 and lasted me a month. Not only that, but when I paid for my no chip mani at Mario Tricoci the technician didn’t steal my money.
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Megan Wisniewski
I have not had my nails done in almost 8 years. I walked in today and it was an amazing experience! I had a full set put on and they look incredible! The staff was very friendly and helpful. They do a great job making sure you are happy with the end result. Very relaxing environment and I look forward to coming in again!
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Gretchen Pembrook
Positive: Cleanliness, Professionalism, QualityAnn and Vin were my technicians for a pedicure and manicure, respectively.I was so pleased with the level of kindness and professionalism, as well as the service.Ann was so sweet and friendly and I had a blast chatting with Vin.Would absolutely recommend and I will be a customer for life!Services: Manicure, PedicureAnn and Vin were my technicians for a pedicure and manicure, respectively.I was so pleased with the level of kindness and professionalism, as well as the service. …More
Ann and Vin were my technicians for a pedicure and manicure, respectively.
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Renata Gluszek
Critical: QualityI never do reviews but thats it! I did no chip mani and after 2 days all my nails are broken and chipped!! I give them a try some many times and always the same! Onec I did my nails and one day later they were ruind! I went back they fix it but i dont have time and money to go back and forth!! No chip cost $33 and it souposed to last about 10 days to 14 days! My are the longer 3 days!! Wont go back for no chip anymore In that place!!I never do reviews but thats it! I did no chip mani and after 2 days all my nails are broken and chipped!! I give them a try some many times and always the same! Onec I did my nails and one day later they were ruind! I went back they fix it …More
I never do reviews but thats it! I did no chip mani and after 2 days all my nails are broken and chipped!! I give them a try some many times and always the same! Onec I did my nails and one day later they were ruind! I went back they fix it but i dont have time and money to go back and forth!! No chip cost $33 and it souposed to last about 10 days to 14 days! My are the longer 3 days!! Wont go back for no chip anymore In that place!!
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Jen Helmrich
Critical: ProfessionalismI went in for a new set but my old set needed to come off. The nail tech did not listen when I said “ouch” or when I suggested soaking off the old nails, repeatedly. He only took my advice once I started bleeding because he ripped off half my natural nail. Wedging a new tip between my natural nail and acrylic nail is not the proper way to remove nails! I left bleeding and nailless.Service: Acrylic nailsI went in for a new set but my old set needed to come off. The nail tech did not listen when I said “ouch” or when I suggested soaking off the old nails, repeatedly. He only took my advice once I started bleeding because he ripped off half …More
I went in for a new set but my old set needed to come off. The nail tech did not listen when I said “ouch” or when I suggested soaking off the old nails, repeatedly. He only took my advice once I started bleeding because he ripped off half my natural nail. Wedging a new tip between my natural nail and acrylic nail is not the proper way to remove nails! I left bleeding and nailless.
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Jessie Schlacks
I’ve been to my fair share of nail salons in the area, but I’m glad I switched to here. Vince is so nice and is up front about pricing. I get gel nails and really like the new cat eye styles.
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Maria Logan
Vincent and his staff always do a great job. Been going for over 3 years.
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Nancy Wenzel
They are very friendly! Ann did a great job on my nails. Helped me choose a color that complimented my skin tone and was quick efficient. I will go back.
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