Fei Fei Nail & Spa

Critical: Professionalism, QualityWent to get a new gel extension set after having a practically unscathed old set… instead of drilling and soaking them off, they dug into and ripped off the old nails. I asked “isn’t that terrible for your nails?” And they told me that was the only way to do it. Should’ve walked out right then and there. They did a good job with the new set but my nails are so damaged from the removal, I got this done 3 hours ago and I am terrified to stub or jam my nail as I think my entire real nail will rip off. My nails feel extremely weak. Not happyWent to get a new gel extension set after having a practically unscathed old set… instead of drilling and soaking them off, they dug into and ripped off the old nails. I asked “isn’t that terrible for your nails?” And they told me that …More

Went to get a new gel extension set after having a practically unscathed old set… instead of drilling and soaking them off, they dug into and ripped off the old nails. I asked “isn’t that terrible for your nails?” And they told me that was the only way to do it. Should’ve walked out right then and there. They did a good job with the new set but my nails are so damaged from the removal, I got this done 3 hours ago and I am terrified to stub or jam my nail as I think my entire real nail will rip off. My nails feel extremely weak. Not happy

Critical: QualityI have been going to Fei Fei for a few years although I do not go weekly like many others do. Since COVID I have been making appointments and not just walking in. Yesterday I arrived on time for my appointment and received a manicure pedicure from Janice. She rushed through both so fast 35 min and I was done! Poor quality on both mani and pedi. although I still gave her a good tip. I felt like they squeezed me in but I made the appointment a day in advance. They rarely refuse walk ins which in her defense is part of the problem. People who make appointments end up being rushed because they can’t keep up. I don’t normally complain but I’m very disappointed because this was my go to nail salon since it opened. I’d rather pay more to have a good manicure and pedicure.Services: Manicure, PedicureI have been going to Fei Fei for a few years although I do not go weekly like many others do. Since COVID I have been making appointments and not just walking in. Yesterday I arrived on time for my appointment and received a manicure …More

I have been going to Fei Fei for a few years although I do not go weekly like many others do. Since COVID I have been making appointments and not just walking in. Yesterday I arrived on time for my appointment and received a manicure pedicure from Janice. She rushed through both so fast 35 min and I was done! Poor quality on both mani and pedi. although I still gave her a good tip. I felt like they squeezed me in but I made the appointment a day in advance. They rarely refuse walk ins which in her defense is part of the problem. People who make appointments end up being rushed because they can’t keep up. I don’t normally complain but I’m very disappointed because this was my go to nail salon since it opened. I’d rather pay more to have a good manicure and pedicure.

Critical: Quality, ValueWe went to get a pedicure which was basically just a paint job. My cuticles hardly got cut, my feet are not even soft, and absolutely no foot/leg massage. And then charged $27 for each pedicure! No special treatment…hardly ANY treatment. The only saving grace was MiMi, the masseuse, who rubbed our shoulders after the very unfortunate pedicure.Service: PedicureWe went to get a pedicure which was basically just a paint job. My cuticles hardly got cut, my feet are not even soft, and absolutely no foot/leg massage. And then charged $27 for each pedicure! No special treatment…hardly ANY treatment. …More

We went to get a pedicure which was basically just a paint job. My cuticles hardly got cut, my feet are not even soft, and absolutely no foot/leg massage. And then charged $27 for each pedicure! No special treatment…hardly ANY treatment. The only saving grace was MiMi, the masseuse, who rubbed our shoulders after the very unfortunate pedicure.