Fantastic Sams Cut & Color

Critical: QualityThe staff is really friendly and the atmosphere is very clean so I do feel bad about leaving such a negative review. I called on the 23rd to see if they could service my two sons with a haircut as our usual barber needed to cancel our appointments. Fortunately, they were able to get us in for both boys to get their haircuts simultaneously, so I was very relieved. Both stylists asked what type of cut and for both. I asked for a medium fade, crew cut on top. Each stylist took each boy to their stations and I sat in the center seating area to monitor each of my sons (they are 9 and 6). When my first son was done, I went up and paid for both, leaving a 40% tip as I was so grateful they were able to cut my boys’ hair before Christmas. When my last son was done, we were already paid, so we left. Once we got home, I saw some issues before sending them into the shower but thought it was just the cut hairs still on their heads. When they came out, I inspected their heads. I wanted it to be the light, or the loose hairs. Unfortunately, the issues I saw was the actual haircut. My 9 year old has a missing side burn, and the other shaved extremely thin. His neck nape shaping is crooked and there is no fade, just a straight 3 all the way up. My 6 year old did have some fading however it looked choppy and gouged. His sideburns were evenly shaved off and neck nape shaved too high. I should have inspected it there. My boys get haircuts at least once a month since they were 4 so this was not a new event for them nor did they wiggle. There were no additional customers waiting so I don’t believe the stylists were rushing. I have not contacted the owner honestly because of my anxiety. I know they do amazing coloring, but it seems like two little boys’ haircuts were their nemesis. If I could get in for a cool coloring session, I would have to decline- this experience really made me uneasy of the stylists’ abilities. Service: HaircutThe staff is really friendly and the atmosphere is very clean so I do feel bad about leaving such a negative review. I called on the 23rd to see if they could service my two sons with a haircut as our usual barber needed to cancel our …More

The staff is really friendly and the atmosphere is very clean so I do feel bad about leaving such a negative review. I called on the 23rd to see if they could service my two sons with a haircut as our usual barber needed to cancel our appointments. Fortunately, they were able to get us in for both boys to get their haircuts simultaneously, so I was very relieved. Both stylists asked what type of cut and for both. I asked for a medium fade, crew cut on top. Each stylist took each boy to their stations and I sat in the center seating area to monitor each of my sons (they are 9 and 6). When my first son was done, I went up and paid for both, leaving a 40% tip as I was so grateful they were able to cut my boys’ hair before Christmas. When my last son was done, we were already paid, so we left. Once we got home, I saw some issues before sending them into the shower but thought it was just the cut hairs still on their heads. When they came out, I inspected their heads. I wanted it to be the light, or the loose hairs. Unfortunately, the issues I saw was the actual haircut. My 9 year old has a missing side burn, and the other shaved extremely thin. His neck nape shaping is crooked and there is no fade, just a straight 3 all the way up. My 6 year old did have some fading however it looked choppy and gouged. His sideburns were evenly shaved off and neck nape shaved too high. I should have inspected it there. My boys get haircuts at least once a month since they were 4 so this was not a new event for them nor did they wiggle. There were no additional customers waiting so I don’t believe the stylists were rushing. I have not contacted the owner honestly because of my anxiety. I know they do amazing coloring, but it seems like two little boys’ haircuts were their nemesis. If I could get in for a cool coloring session, I would have to decline- this experience really made me uneasy of the stylists’ abilities.

Positive: Cleanliness, Professionalism, Quality, ValueTheresa was my stylist and she did absolutely incredible! It was my first time ever coloring my hair, and I was a little scared to lose some of my natural red hair. She did a great job of adding dimension to the natural red by adding highlights and lowlights and I absolutely love it! My hair was so damaged, and desperately needed some work. I left feeling so refreshed and ecstatic with the results! Services: Hair highlighting, Hairstyling, Haircut, Hair coloringTheresa was my stylist and she did absolutely incredible! It was my first time ever coloring my hair, and I was a little scared to lose some of my natural red hair. She did a great job of adding dimension to the natural red by adding …More

Theresa was my stylist and she did absolutely incredible! It was my first time ever coloring my hair, and I was a little scared to lose some of my natural red hair. She did a great job of adding dimension to the natural red by adding highlights and lowlights and I absolutely love it! My hair was so damaged, and desperately needed some work. I left feeling so refreshed and ecstatic with the results!

Positive: Cleanliness, Professionalism, Quality, ValueThis was my first haircut in YEARS of trimming my own hair. I was a little nervous due to trusting someone new with my hair, but Kaylee did an AMAZING job. She was friendly, a great conversationalist, asked for my opinion throughout the appointment, and made the experience wonderful!My hair looks so much healthier and better now! I cannot say how much I love my hair, how much my fiancé loves my hair, and how grateful I am for Kaylee for being the best!Service: HaircutThis was my first haircut in YEARS of trimming my own hair. I was a little nervous due to trusting someone new with my hair, but Kaylee did an AMAZING job. She was friendly, a great conversationalist, asked for my opinion throughout the …More

This was my first haircut in YEARS of trimming my own hair. I was a little nervous due to trusting someone new with my hair, but Kaylee did an AMAZING job. She was friendly, a great conversationalist, asked for my opinion throughout the appointment, and made the experience wonderful!

Critical: Professionalism, PunctualityI came on time for my cut and color appointment. I waited 45 minutes in the waiting area and not one employee spoke to me to touch base on how much longer since I originally checked in. One employee was standing talking to another one who was doing hair. When I followed up with them, they asked who I was again. I understand some places are short staffed, but I would have appreciated a check in or someone saying how much longer I should expect to wait. I couldn’t say because I had to hire a babysitter to go to this appointment. 45 minutes wasted. So unprofessional!Services: Haircut, Hair coloringI came on time for my cut and color appointment. I waited 45 minutes in the waiting area and not one employee spoke to me to touch base on how much longer since I originally checked in. One employee was standing talking to another one who …More

I came on time for my cut and color appointment. I waited 45 minutes in the waiting area and not one employee spoke to me to touch base on how much longer since I originally checked in. One employee was standing talking to another one who was doing hair. When I followed up with them, they asked who I was again. I understand some places are short staffed, but I would have appreciated a check in or someone saying how much longer I should expect to wait. I couldn’t say because I had to hire a babysitter to go to this appointment. 45 minutes wasted. So unprofessional!

Positive: Cleanliness, Professionalism, Quality, ValueAsk for THERESA! I’ve never been more satisfied! I’ve always had super long hair and I decided to go for a big change. Theresa cut off nearly 10 inches, into a long bob and I don’t regret it! I also got it colored and she matched my reference picture perfectly if not better! She is a color magician!❤️ I will never go to anyone else, I found my stylist!! Highly highly recommend!Services: Hairstyling, Hair coloringAsk for THERESA! I’ve never been more satisfied! I’ve always had super long hair and I decided to go for a big change. Theresa cut off nearly 10 inches, into a long bob and I don’t regret it! I also got it colored and she matched my …More

Ask for THERESA! I’ve never been more satisfied! I’ve always had super long hair and I decided to go for a big change. Theresa cut off nearly 10 inches, into a long bob and I don’t regret it! I also got it colored and she matched my reference picture perfectly if not better! She is a color magician!❤️ I will never go to anyone else, I found my stylist!! Highly highly recommend!