Family Barber in Rockville

Critical: Professionalism, Quality, ValueAwful, absolutely awful service. The women who attended me did not speak English, which made it impossible to communicate. AND, the entire time I was there, she was wearing her mask below her nose! Instead of describing what cut I wanted, I had to point to a picture on the wall that had a cut similar to what I wanted. And even so, the women gave me a cut nothing like what the picture showed! She made it extremely short! Also, she only knows how to use the clipper machine, and not scissors. At the end, when her “work” was done, she wasn’t able to tell me how much to pay, so instead she used her fingers to give me the price.Service: HaircutAwful, absolutely awful service. The women who attended me did not speak English, which made it impossible to communicate. AND, the entire time I was there, she was wearing her mask below her nose! Instead of describing what cut I wanted, I …More

Awful, absolutely awful service. The women who attended me did not speak English, which made it impossible to communicate. AND, the entire time I was there, she was wearing her mask below her nose! Instead of describing what cut I wanted, I had to point to a picture on the wall that had a cut similar to what I wanted. And even so, the women gave me a cut nothing like what the picture showed! She made it extremely short! Also, she only knows how to use the clipper machine, and not scissors. At the end, when her “work” was done, she wasn’t able to tell me how much to pay, so instead she used her fingers to give me the price.

Critical: ProfessionalismWhile Tina did a pretty good job cutting my hair, she was very unprofessional. When I came in the door she didn’t greet me, and sounded very annoyed when it was my turn to get a cut. She was on her phone half the time giggling about who knows what, and when I tried to compliment her by saying it looked good, she said “of course” arrogantly. Also, she was coughing so profusely that she had to stop and take a break in the corner of the shop. Her mask wasn’t even a real mask and was worn below her nose. I don’t care how good you are at cutting hair; if you are not practicing professionalism and don’t treat your customers with respect, you shouldn’t be working.Service: HaircutWhile Tina did a pretty good job cutting my hair, she was very unprofessional. When I came in the door she didn’t greet me, and sounded very annoyed when it was my turn to get a cut. She was on her phone half the time giggling about who …More

While Tina did a pretty good job cutting my hair, she was very unprofessional. When I came in the door she didn’t greet me, and sounded very annoyed when it was my turn to get a cut. She was on her phone half the time giggling about who knows what, and when I tried to compliment her by saying it looked good, she said “of course” arrogantly. Also, she was coughing so profusely that she had to stop and take a break in the corner of the shop. Her mask wasn’t even a real mask and was worn below her nose. I don’t care how good you are at cutting hair; if you are not practicing professionalism and don’t treat your customers with respect, you shouldn’t be working.

Critical: Professionalism, QualityMy experience here was absolutely terrible. During the entire experience she literally said less than 15 words to me ( I am being completely serious). When I sat down to get the actual haircut, she didn’t even ask me what kind of haircut I wanted. This barber (Tina, I think) literally is one the rudest barbers I have ever met in my entire life. When I got back into my car, I noticed that the haircut she gave me left me with a isosceles triangle shaped tuft of hair on my head. This barber gave me a bald spot, and balding is not even in my genes. Do not go to this barbershop, I understand that this probably is a one time deal, but one time is enough for me to never come back.Service: HaircutMy experience here was absolutely terrible. During the entire experience she literally said less than 15 words to me ( I am being completely serious). When I sat down to get the actual haircut, she didn’t even ask me what kind of haircut I …More

My experience here was absolutely terrible. During the entire experience she literally said less than 15 words to me ( I am being completely serious). When I sat down to get the actual haircut, she didn’t even ask me what kind of haircut I wanted. This barber (Tina, I think) literally is one the rudest barbers I have ever met in my entire life. When I got back into my car, I noticed that the haircut she gave me left me with a isosceles triangle shaped tuft of hair on my head. This barber gave me a bald spot, and balding is not even in my genes. Do not go to this barbershop, I understand that this probably is a one time deal, but one time is enough for me to never come back.

Positive: Punctuality, ValueCalled for an appointment and Tina was able to accommodate me right away. All I needed was a simple trim and she delivered with professionalism and skill – plus the cost was more than 1/2 of what a salon would have charged, especially since I have long hair. She was pleasant without being over talkative due to COVID-19 concerns. Will be back for my next trim!Called for an appointment and Tina was able to accommodate me right away. All I needed was a simple trim and she delivered with professionalism and skill – plus the cost was more than 1/2 of what a salon would have charged, especially …More

Called for an appointment and Tina was able to accommodate me right away. All I needed was a simple trim and she delivered with professionalism and skill – plus the cost was more than 1/2 of what a salon would have charged, especially since I have long hair. She was pleasant without being over talkative due to COVID-19 concerns. Will be back for my next trim!

Critical: Professionalism, Punctuality, Quality, ValueI went here because they used to be my go to barber when I used to go to Montgomery College. Unfortunately I received one of the worst haircuts of my life there this past week. My brother and I had booked appointments before hand and had to wait for an hour and a half.. I asked for a fade and was shown a reference picture of what my haircut would look like. When the barber finished she quickly rushed me out of the Chair to attend other customers while I looked at the disaster that had been left on my head. I was nearly bald on the sides and on the back of my head with a little spot of hair at the top. I am a student and now have to hide my head under a hat for the next few weeks. My younger brother had a bunch of hair left on the top when the barber finished but Fortunately we were able to tell her to cut it off. But still his hair had patches on it and looked terrible. To top it all off when we were going to pay she told us we couldn’t use our credit card even though it clearly showed a picture of visa and Mastercard on the door. I will never return here ever again and I hope they can live with the shame they put their customers through.I went here because they used to be my go to barber when I used to go to Montgomery College. Unfortunately I received one of the worst haircuts of my life there this past week. My brother and I had booked appointments before hand and had to …More

I went here because they used to be my go to barber when I used to go to Montgomery College. Unfortunately I received one of the worst haircuts of my life there this past week. My brother and I had booked appointments before hand and had to wait for an hour and a half.. I asked for a fade and was shown a reference picture of what my haircut would look like. When the barber finished she quickly rushed me out of the Chair to attend other customers while I looked at the disaster that had been left on my head. I was nearly bald on the sides and on the back of my head with a little spot of hair at the top. I am a student and now have to hide my head under a hat for the next few weeks. My younger brother had a bunch of hair left on the top when the barber finished but Fortunately we were able to tell her to cut it off. But still his hair had patches on it and looked terrible. To top it all off when we were going to pay she told us we couldn’t use our credit card even though it clearly showed a picture of visa and Mastercard on the door. I will never return here ever again and I hope they can live with the shame they put their customers through.